#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)737-3584
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1650 Pole Line Rd E
Twin Falls, ID 83301
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Customer Store Reviews

  • 4.6 out of 432 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Brad: An excellent Employee
We LOVE our purchase and experience over the telephone with Brad. A raise, bonus or both would be a wise decision to retain such an awesome customer service employee.
by
    • Recommended
    Amazing customer service!
    With the help of several knowledgeable and eager employees, in a very short time I was able to select the flooring for my new house, the tile for shower floor and shower walls, and start a bid on windows which Justina is working on for me.
    by
      • Recommended
      Visit to Home Depot today could not have gone better!
      I bought several items to build a fence and James was there to help! Then he showed up at checkout to lend a hand. Randy helped us check out and he was super friendly and helpful. James and Randy provided amazing customer service and made us feel like we were extremely valuable customers!
      by
        • Recommended
        Awesome paint guy!
        Friendly approachable staff, love the long haired bearded paint guy he knows his stuff! Always willing to talk through things and even give guidance on what the proper rollers, tools, etc to make the job easier but he does it in a chill way not like a salesman trying to up profit way!
        by
          • Recommended
          Great store, great people, great experiences
          No matter what I go to Home Depot for, there is always someone there to help. I have always had good experiences at the Twin Falls store.
          by
            • Recommended
            Laura Con and Dave N are Amazing
            Laura Con and Dave N are Amazing! (Hawaiian shirt guy) They helped me load a toilet after I had surgery. They were thoughtful, kind, and hard working. The customer service associate that helped me get their help was amazing too. I did not get her name. She was supervising self check out. Thank you!
            by
              • Recommended
              Best Home depot
              We like shopping Home Depot in Twin Falls the employees go above and beyond customer service. They know the store they know where everything's at and it is refreshing
              by
                • Recommended
                Great Customer Service skills
                Great experience at Home Depot with the crew and Jessica.
                by
                  • Recommended
                  Amazing staff!!!
                  Jessica was awesome! She helped our family find and plan everything! No better home improvement store exists!
                  by
                    • Recommended
                    They go above and beyond
                    The Twin Falls Home Depot is a great store that really goes above and beyond. I’ve always had a pleasant experience when I go in. Employees are kind and very helpful when I’m looking for something. They have a good selection of high quality items.
                    by
                      • Recommended
                      Great Customer Service
                      Justina is a rockstar! She resolved an issue we had and provided awesome customer service throughout the entire process (a few different occasions to resolution). She was friendly, helpful, and professional. When needed she engaged her manager, Aaron, and between the two we got where we needed to go! Thank you Justina and Aaron!
                      by
                        • Recommended
                        Vents are what I was looking for Fair price
                        The vents work well on my moisture bee boxes
                        by
                          • Recommended
                          Great stock
                          They always have great stock and helpful employees
                          by
                            • Recommended
                            Purchasing Refrigerator
                            We just purchased a Refrigerator at the Twin Falls Store. Coming from California... (where customer service is terrible / unfriendly people) it was a welcome relief to work with Randy Glover. He was friendly, knowledgeable and just did a fantastic job helping us with this purchase. So glad we moved here, where people enjoy their jobs and respect others.
                            by
                              • Recommended
                              Carpet replacement for living/dining room
                              You NAILED IT !!! Best customer service !!
                              by
                                • Recommended
                                Friendly and professional
                                Store was clean, well lit and very helpful employees
                                by
                                  • Recommended
                                  Great customer service.
                                  I came in today to buy some battery’s and ended up buying a m12 fuel kit. Brady helped me and was great every step of the way. Highly recommend him.
                                  by
                                    • Recommended
                                    Awesome customer service
                                    Jerry with returns was an absolute joy to have as a cashier!!
                                    by
                                      Always Helpful and caring
                                      Always helpful and caring.
                                      by
                                        • Recommended
                                        Overall Experience
                                        I went in for a couple pieces of would to build a dog house and it was very easy process of finding the materials I needed.
                                        by
                                          • Recommended
                                          Poor quality employees
                                          It’s very hard to find an employee when you have questions or need help finding something or when you need help taking something off of a tall shelf. Most employees seem uninterested in helping but some are rude. I had a poor interaction with a James that works here. Tall dark hair in his 20s.
                                          by
                                            Awesome garden center
                                            Happy with the concrete pavers purchased and the garden center you folks provide.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              I had a return, and it went fast and smooth, I was in and out in no time.
                                              by
                                                • Recommended
                                                Excellent assistance
                                                Went to purchase cabinets, Nathan was extremely helpful and gave me great advice, even helped load.
                                                by
                                                  • Recommended
                                                  Paint Dept. excellent excellent very knowledgeable.
                                                  Wolfington was willing to help us find the products we needed. He was very knowledgeable and was eager to help us.
                                                  by
                                                    • Recommended
                                                    Cashier Dianna is wonderful!
                                                    Went to buy several smaller items. When I checked out, I was greeted by Dianna. She was quite friendly and made checkout quick and efficient! Her customer service was quite exemplary and her friendliness made my morning. Thank you Dianna!
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      Thank you Belen for your friendly and knowledgeable help!
                                                      by
                                                        • Recommended
                                                        Awesome Customer service
                                                        Cashier at check out made my day. She was super friendly and loveable. She deserves to be called out for her awesome attitude. Thank you Dianna for making our quick trip memorable.
                                                        by
                                                          • Recommended
                                                          WE LOVE THE HOME DEPOT
                                                          THE TWIN FALLS HOME DEPOT IS ALWAYS CLEAN AND WELL STOCKED.
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Zeke and Jesi took good care of my needs and want above and beyond.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 432 reviews

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