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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Sep 12, 2022
Great Store
Excellent Employee Assistance and they had just what I needed! Thank you! :-)
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Recommended
Sep 9, 2022
Great customer service
We are very pleased at the level of customer service at this location. Even when they are very busy they do their best to assist multiple customers. The employees seem to really care about helping the customer.
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Recommended
Sep 3, 2022
Rude employee
I asked an employee for help (Jeramy), the employee was at the cashier check area, I had placed my shopping cart an in aisle just long enough to get some items from a shelf, when I got back my cart was gone, I asked the employee for some help, his answer was: WHAT? DO YOU WANT ME TO FIND ONE CART IN ALL THE STORE.. and also, just how said it that was just plain rude, not even could you give a minute, and I can help you or I can find someone that can help you. I have never had this type of experience at the Twin Falls Idaho store.
On the opposite side I asked another employee for some help she was more than willing to help me, she was able to locate my cart and she made sure I was 100% satisfied, her name was Angela.. thank you Angela keep up the good work.
I talked to the person in charge, and I felt like he was not that much concerned about the employee's rude behavior.
by
Aug 6, 2022
Excellent service
Ever went above and beyond to help me with my project!
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Recommended
Aug 3, 2022
Trying hard in difficult times.
I like the people who work here
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Recommended
Jul 26, 2022
Taking DIY Too Far
Why are there no cashiers? Why do I have to do that myself? Why don't I get a discount since I'm replacing one of YOUR employees?
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Jul 25, 2022
We were so impressed with the service and knowledge of the employees that helped us; They made our shopping experience easy and not hard as we expected it to be
We purchased vinyl plank flooring, washer and a dryer.
Neither has been delivered
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Recommended
Jul 24, 2022
Great customer service!
I had to buy a new washing machine and have it delivered as quickly as possible. Dave was a cheerful, relaxed, and accurate help!
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Recommended
Jul 19, 2022
Great Customer Service
I am thankful for Precious and Juston from this store. They are extremely helpful and know what TOP NOTCH customer service is about!! You need more employees like them!! Its people like them that make me shop here.
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Recommended
May 18, 2022
Helpful employee
Gita got me a HD charge card, I haven't used my previous card in close to a decade.
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Recommended
May 10, 2022
Orange!
I was able to return a spray bc I got the wrong one and was helped w nice lady
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Apr 29, 2022
Store has gone down hill, such a mess in Lumber department
I am highly disappointed with my local Home Depot. I went in for lumber and first off couldn't find an empty lumber cart anywhere. The lumber aisles were full of carts but had either damaged lumber on them or garbage from lumber stacks. There was garbage all over the floor and aisles were blocked. We had to navigate 2 aisles over just to get to the back lumber aisle. There were appliances all down by the ladders and redwood, and a bunk of lumber blocking off the aisle with the 2x10's. As a long time shopper at this store, I remember lumber aisles being clean and neat. Management needs to step up and lead instead of walking around doing nothing. The poor girl covering lumber named Amanda was helpful to me and she was so stressed out with the lack of help during power hour. I will be taking my business elsewhere.
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Mar 29, 2022
Extremely helpful staff!!!
I was blown away by the kindness last night. So many helpful employees, and they all seem very genuine in the desire to help us.
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Recommended
Mar 25, 2022
great people
I got what I wanted with a little help from very nice workers.
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Recommended
Mar 16, 2022
Veteran Discount
When I tried to use my veteran discount I was told I had to have the ap on my cel phone. I DO NOT have a cel phone so was told I am not eligible for this discount due to Corporate changing their policy.
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Jan 3, 2022
Exceptional Staff
The appliance staff were knowledgeable, helpful and friendly.
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Recommended
Jan 1, 2022
Poor store policy for clearance items
I am very unhappy with this place. Went to purchase several items including clearance items. I was refused being able to purchase the clearance items because they scanned at .01 cent. I had an immediate use for the clearance items and would have installed them that day. This is a wasteful store policy as I suspect the items were put in the dumpster.
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Oct 27, 2021
Great service
There are just the right amount of interaction. I was not hunting for sales people nor was I bombarded with hovering associates.
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Recommended
Oct 19, 2021
Great Customer Service
I have made at least a dozen purchases in about the last 6 months and every experience has been excellent. Would recommend for all construction projects.
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Oct 12, 2021
Cynthia salty lady
Mean lady very bad mood. Asked for cash back got 40 dollars in one's. Nice
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Sep 24, 2021
Door purchase
Doors were on top shelf with department personnel unavailable
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Jul 15, 2021
This store has come a long way in recent months in having good inventory as well as great staff t...
This store has come a long way in recent months in having good inventory as well as great staff to help you find and get what you need. They are consistently friendly and helpful with loading your purchases.
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Verified Purchase
Recommended
Jun 21, 2021
The store was very clean all the employees were very helpful and kind especially when being new t...
The store was very clean all the employees were very helpful and kind especially when being new to the area
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Verified Purchase
Recommended
Jun 11, 2021
The Twin Falls Idaho Home Depot is a well run store. Employees are helpful and friendly, the stor...
The Twin Falls Idaho Home Depot is a well run store. Employees are helpful and friendly, the store is clean, and I enjoy shopping there. I needed help in the appliance section, and I got it. Steve Nacca is a wonderful salesman.
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Verified Purchase
Recommended
Jun 5, 2021
I found friendly employees who seemed to be interested in my project,( even though it was a small...
I found friendly employees who seemed to be interested in my project,( even though it was a small Birdhouse). One young man accompanied me to find the item I needed, leaving the work he was doing. Great Store!
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Verified Purchase
Recommended
Jun 3, 2021
Customer Services staff is so friendly and helpfull.
Customer Services staff is so friendly and helpfull.
by
Verified Purchase
Recommended
May 26, 2021
The sales associate was very helpful in locating the items on my shopping list
The sales associate was very helpful in locating the items on my shopping list
by
Verified Purchase
Recommended
Apr 16, 2021
We came to this Home Depot to purchase some Cabinets. Stephanie Larsen is the best ever. She made...
We came to this Home Depot to purchase some Cabinets. Stephanie Larsen is the best ever. She made our shopping experience the best ever. She is super knowledgeable, on point and very friendly. If you looking for Cabinets don't look any further...go and see Stephanie Larsen!
by
Verified Purchase
Recommended
Mar 23, 2021
Gita was our cashier at Home Depot today. She is kind, helpful and knowledgeable. They were out o...
Gita was our cashier at Home Depot today. She is kind, helpful and knowledgeable. They were out of the product we needed but we still purchased some things. Gita is incredible!!