Reviews for Thompson #6172

Great staff assistantance.

My husband and I shop regularly at the Monticello Home Depot. It is my favorite store to walk around -- even if I am not looking to purchase anything. I just enjoy looking at all of the merchandise -- the variety, quality and orderliness. The product displays make it interesting, and small, hard-to-find items are show-cased so they do not get ignored. The store is always clean, well-lit, well-ordered and safe to walk. The bathrooms are always clean. The staff is helpful and take an interest in the personal projects you are planning. They never try to push a product but provide suggestions on how to approach the work. The cashiers are patient and courteous and the monitors stationed at the self-check out area are also patient and helpful. I am currently working on many outdoor projects which require materials, tools and expertise -- all of which the store reliably provides. I am grateful there is a Home Depot within easy traveling distance -- and one that is so excellently run and staffed.

helpful staff

The store was clean; products were easy to locate and clearly priced. Associates were friendly and helpful.

The store seemed quite busy but no one was around to help with any questions or help find items I was interested in purchasing. However, a couple of friendly customers helped me find what I wanted. The check-out situation is a disaster - self check-out available and the clerk check-out aisles at the far end of the store where the contractors all check out. The clerk there was the best part of the whole shopping trip - friendly, helpful and courteous. There should be more like her there! I only use this store because it is close to home. For appliances, I use the Home Depot in Honesdale, PA. The service there is fantastic!

Truly knowledgeable associates! Dave at the hardware and the paint guys as well as ALL the other departments!!! Thank you so much

During a very busy summer season the employees remain cheerful, helpful and go out of their way to assist the customer.

Home Depot tends to waste peoples time. It would be great if you could get someone to help the Customer Service desk ladies.

Store is clean and organized, product easy to find. Employees and their service are subpar at best.

The store is clean and organized and most products are easy to find on your own. However, if you need a little assistance from an employee, this is not the place to go. Rarely will a sales associate ask if you need help without you going to them first. And if you are able to finally find an employee, chances are they can't help you because their knowledge of home improvement and the stores' products is minimal.

Clean well lite friendly and helpful staff. Fully stocked, easy to find items.

Store is well stocked with merchandise and good pricing. Store Associates are extremely detail oriented and knowledgeable. Overall Rating is 5 STARS for Excellence

Olga was very helpful and sweet!!!

Nice store but needs more employees on the floor.

Tina is the most wonderful employee. She's helpful, professional and cheerful. Give this woman a promotion!

This store is clean, well-managed, has friendly staff, and is enjoyable to shop in.

whate a great store and great people-alway helpfull no matter whate you needed- they make you feel good shoping there and clean -well stock shelf thank you

My daughter and I shopped this store for gardening supplies. We were very happy with the service we received from an associate named Shykel. He was so professional and so pleasant to us. He had the biggest smile the entire time he was helping us. Would defiantly shop this store again. As well as requesting Shykel tp assist us. Good job

If you need help at Homedepot, seek out Brandi, she is knowledgeable, friendly, and very helpful. Her friendly smile made my day! Because of her, my home depot experience was a good one!

clean and neat. Easy to find things. Helpful staff.

Excellent friendly, professional service. Always a sales associate available and readily able to assist.

Very accessible and friendly staff

Convenient location, good store hours, clean store, well stocked with current merchandise, nice displays for seasonal events, friendly staff that enjoy helping you whenever they can. Tool Rental is very helpful. Parking is exceptional. Sign up for Home Depot Pro and a new Credit Card and take advantage of their many extras!

Store was well stocked. Employees more that helpful from flolynn and Joe in garden Alex in paint, Mario in plumbing right down to Candice at customer services they all were helpful personable, and fun willing to joke around and smile. Overall there is a great crew there

Great staff works at this location. They are always willing to help u find what u are looking for.

I HAVE NOT BEEN THERE MUCH BUT HAVE ALWAYS HAD A GREAT EXPERIENCE.

The sales people are friendly. And the store is clean.

Of all the several Home Depot outlets I have shopped over the years, the Monticello store has always consistantly had a totally friendly, helpful, efficient, knowledgeable group of employees who always made me anticipate my next visit with gusto!

The store was equipped with the materials that I needed and the employees were very helpful in assisting me on the products that I was looking for. The cashier was very helpful in checking out my purchases in an easy and efficient manner.

store and staff seem to be getting better