#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)624-2024
Tool & Truck Rental(972)624-2020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5321 Hwy 121
The Colony, TX 75056
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Customer Store Reviews

  • 4.5 out of 488 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Store employees were helpful and precautions were in place with sanitizer readily available.
Store employees were helpful and precautions were in place with sanitizer readily available.
by
  • Verified Purchase
  • Recommended
This store is fairly new and quite big. However, the associates are not quite as courteous, help...
This store is fairly new and quite big. However, the associates are not quite as courteous, helpful, and friendly as other Home Depots I have shopped at.
by
  • Verified Purchase
  • Recommended
Maria was great! Very helpful staff.
Maria was great! Very helpful staff.
by
  • Verified Purchase
  • Recommended
Carlos and Mya were amazing
Carlos and Mya were amazing
by
  • Verified Purchase
  • Recommended
Awesome staff & professional and very helpful ... Thumbs Up
Awesome staff & professional and very helpful ... Thumbs Up
by
  • Verified Purchase
  • Recommended
I received excellent care and support from the staff of this store, especially Maria and Karen R.
I received excellent care and support from the staff of this store, especially Maria and Karen R.
by
  • Verified Purchase
  • Recommended
Great employees Maria B in customer service is always so nice and helpful! Mark in gardening is a...
Great employees Maria B in customer service is always so nice and helpful! Mark in gardening is also very helpful if you are needing plant selection or help with fertilizer.
by
  • Verified Purchase
  • Recommended
Consistently good experience at this location. For the most part, there is always someone near to...
Consistently good experience at this location. For the most part, there is always someone near to answer any questions and a majority of the items are in stock. The store is clean and organized and I like the option of check out assistance or self check out.
by
  • Verified Purchase
  • Recommended
I love this store friendly staff.
I love this store friendly staff.
by
  • Verified Purchase
  • Recommended
Poor experience with Joshua. Not helpful. Rude and disrespectful.
Poor experience with Joshua. Not helpful. Rude and disrespectful.
by
    Employee in the appliance area had no interest in selling me a fridge. I left and purchased else...
    Employee in the appliance area had no interest in selling me a fridge. I left and purchased elsewhere. Young man in Lawn and Garden was very helpful and interested in finding the items I wanted out there.
    by
    • Verified Purchase
    Great Store and Great People
    Great Store and Great People
    by
    • Verified Purchase
    Store staff is remarkably helpful. People always smile and ask if you need anything. The store is...
    Store staff is remarkably helpful. People always smile and ask if you need anything. The store is organized and clean; I love shopping here.
    by
    • Verified Purchase
    • Recommended
    Store was clean and organized and the customer service was on point throughout. I’d like to spec...
    Store was clean and organized and the customer service was on point throughout. I’d like to specifically shout out our cashier, Kelly, these are difficult times and her friendly positive manner was definitely refreshing. Keep it up!
    by
    • Verified Purchase
    • Recommended
    This store is always clean and well stocked. Customer service is fantastic!
    This store is always clean and well stocked. Customer service is fantastic!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great Store, great products and best of all, great staff.
    Great Store, great products and best of all, great staff.
    by
    • Verified Purchase
    • Recommended
    Every employee that I needed help from was courteous and helpful. Two employees went above and b...
    Every employee that I needed help from was courteous and helpful. Two employees went above and beyond what they needed to do to help me. I found what I needed. I had called beforehand to check if they had the item I needed. One item I asked about from the woman on the phone looked it up on a website and found they were no longer making that item. I had another brand of the item she said they did have that. She told me the hours of the store.
    by
    • Verified Purchase
    • Recommended
    This store is always very clean, well stocked and has very knowledgeable and helpful employees.
    This store is always very clean, well stocked and has very knowledgeable and helpful employees.
    by
    • Verified Purchase
    • Recommended
    Store was neat and clean - customer service was great.
    Store was neat and clean - customer service was great.
    by
    • Verified Purchase
    • Recommended
    Best Home Depot! The Staff is willing to help beyond all expectations, Daryl one of the Stores A...
    Best Home Depot! The Staff is willing to help beyond all expectations, Daryl one of the Stores Assistant Managers is amazing and Jesse at checkout is fantastic. If you need any help with major purchases like I did..... This team can make it happen!
    by
    • Verified Purchase
    • Recommended
    Marie B. Was a very nice and helpful Cashier.She went out of her way to make sure we got what we ...
    Marie B. Was a very nice and helpful Cashier.She went out of her way to make sure we got what we needed.Great Customer service Skills.
    by
    • Verified Purchase
    • Recommended
    Mona maybe a flooring specialist but she also knows her blinds. She exemplifies all that customer...
    Mona maybe a flooring specialist but she also knows her blinds. She exemplifies all that customer service should be and then some. Patient, kind, informative, helpful and went above and beyond to help in other departments outside of her own.
    by
    • Verified Purchase
    • Recommended
    Invoicing shows different prices than displayed and delivery service is a joke no accountability ...
    Invoicing shows different prices than displayed and delivery service is a joke no accountability 3rd party service that the say they have no control over.
    by
    • Verified Purchase
    Always a great shopping experience at the store #6562
    Always a great shopping experience at the store #6562
    by
    • Verified Purchase
    • Recommended
    Maria C was very friendly and eager to help us.
    Maria C was very friendly and eager to help us.
    by
    • Verified Purchase
    • Recommended
    color matching was perfect and replacement items were found and provided quickly.April did an awe...
    color matching was perfect and replacement items were found and provided quickly.April did an awesome job!
    by
    • Verified Purchase
    Store is clean, organized and very friendly staff.
    Store is clean, organized and very friendly staff.
    by
    • Verified Purchase
    • Recommended
    Armando was the best customer service person that I have ever encountered in any Home Depot. He ...
    Armando was the best customer service person that I have ever encountered in any Home Depot. He works in the appliance section and not only is he friendly, he was also very knowledgeable on all appliances and answered all the questions I had ranging from refrigerators to washer and dryers.
    by
    • Verified Purchase
    • Recommended
    The Store has always been clean and organized and you can find what you need. Associates always ...
    The Store has always been clean and organized and you can find what you need. Associates always extremely helpful and friendly. Best Home Depot around!
    by
    • Verified Purchase
    • Recommended
    I always receive help when needed, and they are knowledgable about their sections.
    I always receive help when needed, and they are knowledgable about their sections.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 488 reviews

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