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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Nov 27, 2022
Had a great experience on this shopping trip!!!
Nawal and Tony were so helpful to me on making my purchases!!! I will definitely be making more trips to this store!!
by
Recommended
Nov 20, 2022
Synergy- Service at its finest
Best experience ever. Ronda and Tony in Garden were amazing with their knowledge and help. Ronda was the sweetest woman ever and Tony literally made our day better. Then Alex- a store manager, yes A STORE MANAGER, hustled to find something. Its no secret that this store is understaffed, but we got the 5 star treatment. Go see Alex, Tony and Ronda! You wont be sorry.
by
Recommended
1 found this review helpful
Nov 10, 2022
Got A beautiful Tree and beautiful service.
The Colony Home Depot doesn’t dissapoint. Paula at the register and Tony is Garden. Thank you! Got a great tree and great service from these two. Also love Kerry in Wood! Keep it up!
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Recommended
Oct 6, 2022
Perfect Customer Service
My husband and i are remodeling contractors. Since my husband had been injured, we have gone to the home depot together to get our products since he cant lift. We went to Garden to get a grill for ourselves along with some mulch for a project, this big guy comes around the corner says Hi and asks what he can help us with. We were shocked because we usually have to ask for help. His name was Tony and we come to find out hes the Garden Manager. He got down a grill we wanted, he knew all about it, he personally loaded a lot of mulch for us. Without asking or hesitance, he loaded the grill and mulch with my husband. Always smiling and cracking jokes and expressing his love of Frank Sinatra. We will go back to THIS Home Depot thanks to Tony!
by
Recommended
1 found this review helpful
Sep 6, 2022
Go see E at HD
E made my shopping experience one best ever
by
Recommended
Aug 28, 2022
Horrible Return experience
Rude store manager and customer service agent.
by
Jul 16, 2022
Very pleased with our purchase of washer and dishwasher.
Ver happy with new washer and dishwasher. All questions were addressed and we felt very comfortable with our purchase.
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Recommended
Jul 10, 2022
Todd was awesome!
Todd in the doors/window department was extremely helpful and sweet! He was very patient and helped me with my needs! He remained patient even when my two children were starting to get impatient waiting. I appreciated it so much! Puts a mother at ease!
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Recommended
Jun 24, 2022
Very poor customer service
I had to wait more than half an hour for help that never came. Store employees seemed to be busying about but did not come and ask customers if they needed help as they used to. When I did ask for help, I got responses like, "I don't work in this section," or "I can't help you with this." None of them had radios to call for help. I finally left without making the main purchase I came for.
by
Jun 15, 2022
Great help instore
I had weird items to find in the store and I had two great associates Russell and Sylvia that were able to help me find the items and suggest maybe a better option if needed
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Recommended
May 25, 2022
Amazing customer service!!!
Fantastic store! Harem in customer service had helped me a bunch! Amazing customer service, and exceptional help!
And so did the manager Natalia!
Gerome and Rudi both were very helpful as well!
Both of them were great!
The Colony store has always been phenomenal!
Make sure to make them in charge! They are great!
by
Recommended
Apr 10, 2022
Great Home Depot
I have shopped this store for 20 years. Always enjoy. Plenty of choices and inventory.
by
Verified Purchase
DIY
Recommended
Apr 9, 2022
Local involvement
I would like to see local involvement for charity type events
by
Recommended
Mar 26, 2022
Love this store
Garden section is the happening place right now. Lots of options. Very clean
by
Recommended
Mar 16, 2022
Uncomfortable experience
Uncomfortable experience, I had no help getting mulch after waiting 30 minutes and had to deal with an uncomfortable situation with an employee. After waiting that long I just ended up getting the mulch myself while the employee groped and talked leisure with me.
by
Dec 31, 2021
Courtney P at HD is great
Courtney was awesome helping me navigate the selection and purchase of the items I needed.
by
Recommended
Dec 16, 2021
refrigertor purchase
Much better selection than competitors
by
Recommended
Dec 5, 2021
Great Customer Service
Had great experience at my local Home Depot. Ensure find associate name E. He great positive energy and know his stuff. He will go extra mile for every customer.
by
Recommended
Nov 7, 2021
Bait and switch
The website showed the product I needed but when I went to pick it up they had nothing but one kind and not what the website showed. Also the staff was more interested in talking with themselves then with customers.
by
Nov 3, 2021
GREAT STORE TO SHOP AT !!!
WE ARE SO HAPPY WITH OUR OUT DOOR PATIO LIGHTING IT BROUGHT SUCH A COOL SUMMER LOOK !!!
by
Recommended
Oct 28, 2021
Great team
If you anything find Manny to help you with projects or anything. Great young man and very polite
by
Recommended
Oct 18, 2021
Nice to be Showed the way!
Went to Lowe’s in Frisco. They didn’t have a lot of paint so I went to Home Depot close to home. A very nice lady greeted me and a man named Tony (or toe knee as he said) mixed my paint. I asked where I could find trim, for my room. He didn’t point and say a an aisle, he asked me there and he walked and showed me flower pots as well. He’s a great hire and everyone was so friendly. 5 stars!
by
Recommended
Oct 8, 2021
Great Customer Care
Very clean Store and friendly employees. Haley greeted us at the Contractors Desk and called for Tony to help who came from across the store with a cart. He helped me with a toilet that I couldn’t lift and sang Frank Sinatra after seeing my shirt! Haley was so sweet and very kind and talked about my grandson. We’ll be back to this Home Depot for great customer service!
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Recommended
Sep 21, 2021
Great customer service
Anthony A did an excellent job of guiding me to snag i needed throughout the store as well helping my husband who is a general contractor. We couldn't be more pleased with the service him and his team provided us
by
Recommended
Aug 3, 2021
Ms. Cat, the designer, at the store was a great help to us. She is one of the best designers I ev...
Ms. Cat, the designer, at the store was a great help to us. She is one of the best designers I ever met at HD!
by
Verified Purchase
Recommended
Jul 2, 2021
I got help when I needed it. As I was looking around I was asked "can I help you?" And they did.....
I got help when I needed it. As I was looking around I was asked "can I help you?" And they did... Success
by
Verified Purchase
Recommended
Jun 22, 2021
This store was clean and had plenty of products. Associates were eager to help and showed me sim...
This store was clean and had plenty of products. Associates were eager to help and showed me simpler ways to get the same results for all my projects. I went in needing help from the very beginning for 3 projects. This trip was the fastest I've ever experienced in a long time. Thank you!
by
Verified Purchase
Recommended
Jun 17, 2021
The best home depot in Texas specifically Douglas sparks he nailed it so helpful
The best home depot in Texas specifically Douglas sparks he nailed it so helpful
by
Verified Purchase
Recommended
1 found this review helpful
May 24, 2021
Kim Noffsinger is an exceptional associate and was a pleasure to work with in the store.
Kim Noffsinger is an exceptional associate and was a pleasure to work with in the store.
by
Verified Purchase
Recommended
May 19, 2021
This store has friend staff and is clean and neat every time I go in the store.
This store has friend staff and is clean and neat every time I go in the store.