Reviews for Sw Colorado Springs #1518

I go out of my way to come to this particular Home Depot location because of the amazing staff here. Thank you guys for being super!

Shout out to Donnie for going above and beyond. Thanks for caring and climbing up that scary staircase ladder to find my items. It meant a lot to me. Thank you!

I heard Leilani turned a customer to stone just by looking at him.

Amanda looks like an albino smurf!

I bought this item yesterday and the service was great

This store provides excellent customer service by having friendly, helpful, and attentive staff. Thanks for all your hard and dedicated work :).

I came in to buy some tools for work and needed to get the locked tools open. After trying to find someone I asked the pro desk to page. No one came after ten mins. Carrie and Izzy seemed annoyed that I asked them for help. There is no button or anything in tool so how I am supposed to get help? I finally found Donnie and he was really helpful. The pro desk not as much. I understand that’s “not their job” but why is everything locked up with no way to get help and then you have to get walked to the cashier. Overall it’s a terrible experience and I’d rather order online.

This is my favorite Colorado Springs Home Depot mostly due to friendly staff. The only issue is there is never enough staff to help out with questions or to restock supplies and the checkout lines get long due to not enough cashiers.

Joan in Kitchen Design was very helpful as I worked with her to buy my countertops.

I’m remodeling my kitchen and this store has been great help!

I shopped here three times during my visit to Colorado Springs and each time staff were pleasant and very helpful. Store is clean and everything was in the aisle and bin as indicated on the Home Depot app.

Orlando in plumbing is a great guy!

This store was absolutely amazing today. Everyone was so helpful with answering our many questions Check out was fast and friendly as well. Couldn't have asked for a better experience. Thank you

He needs a king sized kit-kat for his amazing attiand ability to make people laugh.

Cindy the cashier is A+++++ in my book

Scott is f-word (Sorry won't let me cuss) awesome... like a white Dave Chappelle, but not as funny... JK. Scott has a great attitude and is really efficient. Dude is the titts.

Paul in the lumber yard was very helpful. All employees were friendly and helpful.

It’s always so nice to go to a place where the staff are positive and helpful. Donny did a great job helping me check out and was happy to do it!

Excellent service in all the different ares I went to, caring attitude way above the normal, all team members answered all my questions in the different areas I went to and went way above the normal. I didn’t have to traverse the whole store to find help which is very unusual since Covid. Joe D excelled and I look forward to shopping here always as your prices are excellent as well as your Team members. Thanks everyone. Yeah!

Christine helped another associate with a large transaction with involved military discounts and special financing. She stayed an hour past her scheduled time.

Mercedes and Andy were amazing. I would highly recommend working with either of them for your home improvement needs.

I've been to a lot of HD's and other hardware stores, and the employees at this store are truly the best! They listen, they are kind and thoughtful, and if they have it, they help you get exactly what you came to the store for!!

We are renovating our kitchen and I honestly thought we were gonna spend so much money but so far it’s been cheap and great!!

We have been shopping here for years. The store’s staff and managers have gotten us through some very difficult DIY projects thanks to their great suggestions and professional advice. We’re by no means pros, but we’ve managed to do some pretty major projects with their help.

The customer service associate Rey was the best in the world and helped me with everything I needed on my visit. Thank you Rey!!

Don't depend on utilizing the HD app inside the store 1518 in SW Colorado Springs. In-store wifi is spotty at best and most of the time unavailable. Use your data plan outside in the parking lot before you go inside.

Staff is friendly and helpful!

The employees go above and beyond helping not only work the purchase, but answered installation questions - installing a porch light- and just made the experience great!

While we didn't move to this part of the city with making sure we had a home renovation and appliance supply store in mind, we're happy Home Depot is only 5 minutes away !

So appreciate good customer service. I’m almost well past senior at 77. Have difficulty using computers at self service. At another Home Depot I bought shelving board and box of flooring. No one asked if I needed help. These people were in their 40’s and 50’s. I struggled but I made it.