#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(719)228-4324
Tool & Truck Rental(719)228-4330
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2250 Southgate Rd
Colorado Springs, CO 80906
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 729 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (729)
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Showing 1-30 of 729 reviews
Keeps trying to push you into installing apps for your phone.
Annoying having to download an app for every store nowadays. Just hate it. HD is now pushing it.
by
    Excellent shopping experience A+
    I go out of my way to come to this particular Home Depot location because of the amazing staff here. Thank you guys for being super!
    by
      • Recommended
      The only reason I give 5 stars
      Shout out to Donnie for going above and beyond. Thanks for caring and climbing up that scary staircase ladder to find my items. It meant a lot to me. Thank you!
      by
        • Recommended
        Leilani
        I heard Leilani turned a customer to stone just by looking at him.
        by
          • Recommended
          Awesome!
          Amanda looks like an albino smurf!
          by
            • Recommended
            Great stuff
            I bought this item yesterday and the service was great
            by
              • Recommended
              Splendid service!
              This store provides excellent customer service by having friendly, helpful, and attentive staff. Thanks for all your hard and dedicated work :).
              by
                • Recommended
                Izzy and Carrie at the Prodesk would rather talk to each other than customers
                I came in to buy some tools for work and needed to get the locked tools open. After trying to find someone I asked the pro desk to page. No one came after ten mins. Carrie and Izzy seemed annoyed that I asked them for help. There is no button or anything in tool so how I am supposed to get help? I finally found Donnie and he was really helpful. The pro desk not as much. I understand that’s “not their job” but why is everything locked up with no way to get help and then you have to get walked to the cashier. Overall it’s a terrible experience and I’d rather order online.
                by
                  Favorite store but needs more employees
                  This is my favorite Colorado Springs Home Depot mostly due to friendly staff. The only issue is there is never enough staff to help out with questions or to restock supplies and the checkout lines get long due to not enough cashiers.
                  by
                    • Recommended
                    Super service with attention to detail!
                    Joan in Kitchen Design was very helpful as I worked with her to buy my countertops.
                    by
                      • Recommended
                      Great help.
                      I’m remodeling my kitchen and this store has been great help!
                      by
                        • Recommended
                        Great experience.
                        I shopped here three times during my visit to Colorado Springs and each time staff were pleasant and very helpful. Store is clean and everything was in the aisle and bin as indicated on the Home Depot app.
                        by
                          • Recommended
                          Great store
                          Orlando in plumbing is a great guy!
                          by
                            Great Customer Service
                            This store was absolutely amazing today. Everyone was so helpful with answering our many questions Check out was fast and friendly as well. Couldn't have asked for a better experience. Thank you
                            by
                              • Recommended
                              Freaking Love Scott
                              He needs a king sized kit-kat for his amazing attiand ability to make people laugh.
                              by
                                • Recommended
                                Great customer service
                                Cindy the cashier is A+++++ in my book
                                by
                                  • Recommended
                                  Amazing Customer servis
                                  Scott is f-word (Sorry won't let me cuss) awesome... like a white Dave Chappelle, but not as funny... JK. Scott has a great attitude and is really efficient. Dude is the titts.
                                  by
                                    Friendly, helpful staff
                                    Paul in the lumber yard was very helpful. All employees were friendly and helpful.
                                    by
                                      • Recommended
                                      Always has what we need
                                      It’s always so nice to go to a place where the staff are positive and helpful. Donny did a great job helping me check out and was happy to do it!
                                      by
                                        • Recommended
                                        Excellent service, caring attitude way above the normal, all team members were extremely knowledgeable,,kind and very helpful. I had many questions for different team members and ALLof the were amazing.
                                        Excellent service in all the different ares I went to, caring attitude way above the normal, all team members answered all my questions in the different areas I went to and went way above the normal. I didn’t have to traverse the whole store to find help which is very unusual since Covid. Joe D excelled and I look forward to shopping here always as your prices are excellent as well as your Team members. Thanks everyone. Yeah!
                                        by
                                          • Recommended
                                          Great cust service
                                          Christine helped another associate with a large transaction with involved military discounts and special financing. She stayed an hour past her scheduled time.
                                          by
                                            Helpful employees
                                            Mercedes and Andy were amazing. I would highly recommend working with either of them for your home improvement needs.
                                            by
                                              • Recommended
                                              Thanks HD employees for your kindness and great customer service.
                                              I've been to a lot of HD's and other hardware stores, and the employees at this store are truly the best! They listen, they are kind and thoughtful, and if they have it, they help you get exactly what you came to the store for!!
                                              by
                                                • Recommended
                                                Great prices
                                                We are renovating our kitchen and I honestly thought we were gonna spend so much money but so far it’s been cheap and great!!
                                                by
                                                  Never disappoints
                                                  We have been shopping here for years. The store’s staff and managers have gotten us through some very difficult DIY projects thanks to their great suggestions and professional advice. We’re by no means pros, but we’ve managed to do some pretty major projects with their help.
                                                  by
                                                    • Recommended
                                                    Rey was the best!
                                                    The customer service associate Rey was the best in the world and helped me with everything I needed on my visit. Thank you Rey!!
                                                    by
                                                      Frustrating WIFI
                                                      Don't depend on utilizing the HD app inside the store 1518 in SW Colorado Springs. In-store wifi is spotty at best and most of the time unavailable. Use your data plan outside in the parking lot before you go inside.
                                                      by
                                                        Great customer service
                                                        Staff is friendly and helpful!
                                                        by
                                                          • Recommended
                                                          Need help? Choose this store!
                                                          The employees go above and beyond helping not only work the purchase, but answered installation questions - installing a porch light- and just made the experience great!
                                                          by
                                                            • Recommended
                                                            Great Location and Accessibility
                                                            While we didn't move to this part of the city with making sure we had a home renovation and appliance supply store in mind, we're happy Home Depot is only 5 minutes away !
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 729 reviews

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