#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(864)595-5502
Tool & Truck Rental(864)595-5508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
121 Dorman Center Drive
Spartanburg, SC 29301
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Customer Store Reviews

  • 4.7 out of 471 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
Great garden center
I was able to get everything I needed for my backyard garden!!
by
    • Recommended
    Two Great employees at this Home Depot
    Joe at the Pro-Desk and Carolyn a cashier are very knowledgeable, friendly, and helpful.
    by
      • Recommended
      Nice work Bobby and Tammy
      Bobby and Tammy did an excellent job helping me today. They went above and beyond. Every time I have been in the store the staff has been very helpful, especially in the electrical department.
      by
        Good experience
        I used to go to Lowe’s because the service was better but in the last 3 years the service at this Home Depot is so much better (and Lowe’s has gotten worse). The staff at Home Depot are more knowledgeable and very friendly and helpful. I’ve become a fan.
        by
          • Recommended
          Best Home Depot in the country
          Everyone should shop at this store so they can have the opportunity to meet cashier Carolyn
          by
            • Recommended
            Great people, easy layout
            Associates are always friendly and helpful. The store layout makes it easy to find what I'm looking for.
            by
              Awesome workers!
              In the garden section, I found the most knowledgeable lady, Mary, who took her time and walked me through what I needed to do to get the weeds out of my Zoysia grass!
              by
                • Recommended
                Why shop at this Home Depot?
                The main reason I shop at this Home Depot is because your Sale Cashier Carolyn is the nicest, sweetest, and most competent employee I have ever encountered at Home Depot. Please note that I have been shopping at Home Depots east of the Mississippi River since I started in 1982 at a Home Depot in Norcross, GA.
                by
                  • Recommended
                  Cynthia was great
                  She was great very nice an helpful
                  by
                    • Recommended
                    Clean neat friendly Store
                    Great customer service
                    by
                      • Recommended
                      Customer service
                      Great service from the time I walked in the door till i left the parking lot
                      by
                        • Recommended
                        Loved the check out people especially Guss
                        They just wanted to help as much as possible and smiled while doing so. Great women and men at check out. High-five Guss!
                        by
                          • Recommended
                          Fantastic customer service
                          Everyone was so helpful from coming in to leaving. Very appreciated!
                          by
                            • Recommended
                            Has What I Need
                            Thank you for having what I needed. Thank you all for coming to work and being there for us customers.
                            by
                              • Recommended
                              Great location
                              This Home Depot is so convenient to where I live. It always have what I need to buy each time. I wish they had every product I needed available for ship to home. The variety of landscaping and hardscaping supplies are great for the avid DIY homeowner.
                              by
                                • Recommended
                                Great Customer Service
                                I shopped in the Garden area and Cindy was remarkable! She helped me design my yard from a picture I shared with her. She greeted me with a genuine smile and was very knowledgeable. I'm getting compliments from my neighbors and passerby's on my front yard dye to Cindy's expert advice! Good customer service equates to increased, consistent sales. This is my Homedepot of choice!
                                by
                                  • Recommended
                                  Items wanted
                                  I went several different stores before going to Home Depot. After going to Home Depot I found what I needed.
                                  by
                                    • Recommended
                                    Great service
                                    I purchased a vent hood and the sales associate was the best. Very knowledgeable and was a great help in making my decision.
                                    by
                                      • Recommended
                                      Great service
                                      Great customer service
                                      by
                                        • Recommended
                                        Friendly and knowledgeable employees!
                                        Everyone there went above and beyond to help us with our paint project. This makes me feel like I can do a better job with painting my rooms.
                                        by
                                          • Recommended
                                          Clean/Well Stocked
                                          I love this Home Depot and have been a loyal customer for over 13 years. I never have a problem when I need assistance. Self check out is a breeze or you can have larger items checked out for you. Great atmosphere and always clean.
                                          by
                                            • Recommended
                                            Probably the worst service ever.
                                            This was a 50/50 experience. Went to buy a toolbox and some bolts. The associate in tools was helpful and got what I needed. When I was looking in the bins for the bolts I needed a different associate walked up with a customer and said excuse me and proceeded to close the bin I was in and push in front of me. I guess what I was looking for wasn’t as important as what he was looking for.
                                            by
                                              In Need Of a Freezer...NOW
                                              We came in with a need for a freezer, we were in a bind ours had just failed and we we going on vacation in a few days. I sought out an associate and was blessed to find Daniel. He was extremely helpful even though appliances were not his department. He talked with the manage on duty and arranged for us to buy the floor model. We were ever so thankful. He saw everything through to the end, from purchase to loading and all the customer service and empathy to boot. Thank You Daniel!
                                              by
                                                • Recommended
                                                Wonderful Garden Center
                                                I absolutely love going to the Garden Center at Home Depot. The plants are healthy and beautiful. I can find all my gardening supplies there and I love the mulch and potting soil sales.
                                                by
                                                  • Recommended
                                                  INVENTORY IN IT'S PLACE, AND IN STOCK
                                                  COMPETITIVE STORE SOLD OUT ON SHELF AND CAN'T FIND BACK UP INVENTORY
                                                  by
                                                    • Recommended
                                                    The associates didn't seem to care about what they were doing.
                                                    I'm happing with the products that I purchased. Just not happy with the customer service at the register or the customer service counter. I was UNDERCHARGED $100. I came back to store 2 days later and paid the difference. Did not feel like anyone cared.
                                                    by
                                                      Courtesy and Manners
                                                      Today, I had to pick up something at the Customer Service Desk. Then I went back to the Garden Center and the cashier there was SO personable. I heard her interactions with other customers. Everyone interacting with her left happy and upbeat. Conversely, the younger people working at the Customer Service Desk, are bored,slow and not interested in customer satisfaction. I was the only person at their window and I had to wait to be acknowledged. Young millennials don't care about things like kindness or pleasing a customer. Some don't even make eye contact!!!! GIVE THEM A CLASS IN MANNERS AND COURTESY, BECAUSE THEIR PARENTS DID NOT TEACH THEM A THING!!!
                                                      by
                                                        GREAT!!!
                                                        Very clean and great experience
                                                        by
                                                          • Recommended
                                                          Love my Home Depot!
                                                          The customer service at my Home Depot is always excellent!!
                                                          by
                                                            • Recommended
                                                            Friendly Employees
                                                            Employees are willing to assist if needed or find someone who can assist. Variety of quality of products. Didn't give 5 stars due to parking spaces being tight and no check out registers at one of the store entrances. Customer service at one entrance and registers at lumber entrance.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 471 reviews

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