Reviews for Spartanburg #1129

Used Home Depot cc to remodel our bathroom.

i always find people willing to help and they know what they are talking about

We had to return an expensive item and we were having difficulty with the warranty we had purchased. We went to the store and Tammy in customer service took care of everything for us. Tammy and her manager were very knowledgeable and professional!

This store is extremely helpful

I like the many plants to choose from at this season. and someone always ask if I need help each time I visit this store.

I recently made an expensive purchase in the paint department and needed help finding the correct products and had questions I wanted answered by an experienced professional. What I received was a poor, condescending and argumentative employee who had to google answers and treated me like an annoyance that she was ready to leave instead of a valued, paying customer. She was definitely not from here and brought her poor attitude with her. I shop Home Depot for Behr paints and past excellent service, after this experience, I’m shopping elsewhere and as long as it’s exclusive to Home Depot, I’ll be changing paint brands too.

Cynthia in the garden depot is wonderful. Every time I am in the garden department she makes feel good. You can’t hire enough Cynthia's. She needs a raise. Thanks Cynthia

We went to purchase brown rubber mulch at the Spartanburg Home Depot #1129 in the Westgate area. We were greeted by a checker as we entered who directed us to the mulch. We met Bobby, who helped us load the mulch on our cart, checked us out and then walked to our van to help us load the mulch . It was amazing. These days, this is very rare. Kudos to Bobby and the Garden Center staff at this Home Depot!

Always provide excellent service. Cashier are always friendly.

Best customer service I’ve experienced in a long time!

Shannon was awesome and knew her job well. Thank you.

Always very courteous

I went to return some items, and the employee behind a desk(Alexa) didn’t acknowledge me and have an attitude just because I ask her if all the items ring back OK. So I decided to count them myself on the return receipt. I ask her because I wasn’t sure the items were on the same card or not. I used to experience this situation before because the employee was too lazy to check.

I had great service at the service desk. Thank you Alexa

Was really amazed at the service that I received, from on the floor to the cashier at the door (another Veteran, assisting a Veteran).

We have shopped at many Home Depot stores and the staff at #1129 Spartanburg is the BEST!

I needed assistance with a product. I not only got the help I needed but the gentleman was very knowledgeable with the products and so he helped me decide which product was best for my needs. He was also very kind.

I am terrible at finding certain things like moldings at the store. I tried to order it online, but there was a requirement to buy at least two. Very odd. I went to the store and found the correct aisle but I asked a nearby employee for help. I had a link and a picture of the molding on my phone b/c my handyman sent it to me. The employee asked for the SKU#, I pulled that up and he reached into the spot and pulled out the molding. I should have double checked him. I went through checkout, went home and when my handyman came later, he discovered it was the wrong one. I am returning it tonight. What a hassle! Lesson learned. Employees are willing to help, but double check them. Usually I've had no problems at this store.

They had the refrigerator I wanted available in the warehouse at a very good price, and my delivery was just a matter of days.

Friendly and helpful

I purchased a large amount of lumber and composite decking to build around pool. The employees were very professional and courteous. The delivery was great put all the material where I needed it to driver was very nice and respectful for what I needed.

I decided to try a do-it-yourself project with an old door that I got from my great-grandmother’s house. Two Home Depot employees went over and beyond to help me choose the right products and to get the perfect fit. And both of them were not only professional, but incredibly polite. Thank you Kenny and James for your smiles and service.

If you are in need of customer service in the appliance department do not hesitate to look up an employee by the name of Cat McKelvey, as her title implies (Customer Order Specialist) she is DEFINITELY customer service oriented, friendly and helpful.

Thank you for always being so kind and helpful

During my visit I was helped by several sales associates both in locating the products I was shopping for and finding out alternatives for a future purchase I was planning. The sales associates were very kind and polite.

Home Depot is in a good location, have lots of supplies and you find what you need most of the time

The service was fast and friendly. 98% of the time I find what I'm looking for.

Wanted to add this is a very good store out of all Home Depot’s the employees are impressive and helpful

Shout out to Gus. He was very friendly and helpful and made my shopping experience all the better.

I was able to get everything I needed for my backyard garden!!