Reviews for Southport #2012

Needed help with paint supplies and checking out. Gentleman in paint center very patient and kind. Kathy at self checkout is amazing and provided much assistance with a genuine smile! Always get smiles and employees asking if we need anything here:)

Best hardware store on this side of town

Bought a tool chest. Tony the Assistant Manager helped us pick the perfect one for us. And Brittany made the check out very easy.

Naomi and Holly were very helpful in assisting me with using my new credit card from Home Depot.

I did my home remodeling myself and I bought everything from Home Depot.

All employees are good to get a long with

Helped me load up and find the right items

Kathy my associate was very helpful with the application for a Home Depot card

Very kind and patient people working at this store (especially Gen and Brittany). I would drive farther to go to this Southport store because they have the best customer service. Thank you!

We've shopped at 2 other Home Depot stores in our locale. This Southport store is by far the very best one ... well stocked, friendly knowledgeable personnel, convenient parking.

everyone in this store is so wonderful and go out of their way to help you find exactly what you need or order it for you ...such a difference in other stores.

There is hardly any appliances to chose from and the service received by Jenn was very disappointed to say the least

Very helpful and knowledgeable about carpet and flooring saleslady name was Loyola

we purchased a new refrigerator and floor freezer from Dianna at the Southport store, and you should be lucky to have her to assist with your purchase. she took the time to explain not only the features but the details of the warranty.

This store is outstanding due to it's customer service. Employees assist without complaint and a smile. I've visited this store many times and have never had a problem so I highly recommend this Home Depot.

After Home Depot online got my refrigerator order wrong (incorrect door swing), my Southport Home Depot made it right. The online service rep told me it would be almost 2 weeks before a service tech would come to my home to reverse the doors. I told her “That is not acceptable to me. I want to complain! Who do I talk with about getting better customer service?” She then connected me with Joe Mroz, the Store Manager of the Southport Home Depot. Joe apologized for the mistake, and was very positive and reassuring in finding a satisfactory solution. He said if I wanted to hire someone to fix the door swing, he would mark down the price to compensate. He was going on vacation the very next day, but he passed on my information to Assistant Mgr, Gen. She promptly got me a portion of the purchase price refunded, which I thought was very fair, and also great customer service!

Shop here alot. The employees are always friendly and willing to help if they can. Most time if you ask the location of a certain product they dont just tell the location. They drop what they are doing and take you to the location.

My husband and I came in looking for new carpet for our home. We had been to a couple of other places but we were impressed the moment we came in to the Southport Home Depot. We were greeted by Flooring Specialist, Loyola Slagle, with a smile and she gave us the "red carpet treatment" from beginning to end! Thank you, Loyola, YOU ARE AWESOME!!!

I needed to purchase a couple of items and was actually misdirected at first but an Assistant Manager, Frank and an employee, Brian were absolutely WONDERFUL. If it weren’t for these employees, I would never go back I would try to go to a different type store. They were phenomenal in helping me.

always helpful folks

The outdoor Garden Center is organized, inviting and easily accessible to nearby parking spaces. Carts are easy to find, products are accessible without reaching, and a friendly cashier is located near the entrance. No need to push heavy loads into the store to check out. On 2 visits, staff was friendly and I completed my purchase in less than 15 minutes. An ideal shopping experience~

I needed assistance finding firewood, and I had two store associates patiently help me, as the product was not easily accessible. Checkout was quick and easy, and the cashier was very friendly! This is a clean store, with plenty of employees available to help.

This is one of the best run Home Depot stores that I have ever shopped. Great service !!

Have made several trips lately for different remodeling projects. Can always find what I need and the staff is helpful and friendly. They have high quality products.

Great store!! Nancy was our cashier and she was so helpful. Would definitely recommend visiting this location.

If you want good service,.go to Home Depot

If you need help with plumbing issues ask for Mark. He is a licensed plumber and is great at helping you find the right products you need.

The associates are very knowledgeable and can help you find what you are looking for.

Personally I think for the most part they go above and beyond even when they are busy and short staffed in the past during covid I have always had great service A+++

Great customer service from the cashiers to the guys in the back. All around great service from the Southport Home Depot.