Reviews for Southport #2012

Told they had 5 lawnmowers in stock (online and at the store) so we ordered one. Made a delivery date and then 2 days later we are told now they can’t get it delivered until later in the week. No one will explain the problem. VERY FRUSTRATING!

We had to as different employees where certain items were. Everyone were asked showed or directed us to where we needed to go without any hesitation. Checkout was very pleasant also.

We just went to look at carpet and had another company coming to give us carpet but after talking with Loyola we changed our mind. This lady was so kind and helpful. She was very patient and addressed all our questions with the greatest professionalism!

THEY GUIDE CUSTOMER THE RIGHT DIRECTON WITH SMILE ON FACE !

Master plumber Mark is a terrific source for plumbing issues. Much better than your competition.

Great, friendly and very helpful store employees

This store is a nice store but the employees don’t care about their jobs or helping customers

Had one of the best customer service experiences I've ever had, best in a long time or at any home improvement store.

Every time I come in to this Home Depot, every person I come across seems eager to help, always asking if I need help with anything. I generally don’t, since I’ve already looked it up online as to where the location of the items I’m looking for are, but it’s always nice to know that they’re willing.

Great customer service and service desk is always ready to make the customers happy love this store

I visited this store today after leaving Lowe’s, realizing they did not have Apple Pay. To my surprise, Home Depot did not have Apple Pay as well. Amandeep saved me from having to go home to get my purse (that I had to forgotten at home) and manually checked me out with my card number I keep saved in my phone. Her service saved me from visiting a different store that is closer to my home. Thank you Amandeep for saving me time and resources!

Home Depot has been great to deal with, and the customer service especially a lady named Gina was awesome.

Terry, I hope you have a great day you did a great job helping me out thank you!

Took 20 minutes in an empty store for someone to finally come and help get a tool. Employee came and didn't have the correct key for the lock and had to wait another 3 mins for him to finally get us the tool.

The staff could not be friendlier, wonderful place to shop.

This store has the best employees around. If they don't know they won't rest until they figure it out.

Becky was amazing and more than willing to help us get the design we were looking for.

Wonderful people work at this location, I have shopped other locations and really enjoy the service at Southport, keep it up

I met Kathy when I was checking out and she was helpful and very kind!

The Home Depot is a great place to shop… Never disappoints… I get everything I need there plus many products I would have to go to other stores to get…

The worst customer service, very disrespectful

I had appointment scheduled for installing flooring for newly purchased home. I was greeted by the representative very nicely. Her name is Loyola Slagle. She could help me update my order, suggest me what flooring options are good and if my option to install wood flooring in kitchen was good. She helped me everything and her detailed eye on the quote helped me save some money as well. I would surely recommend her to my friends and family. She is such a lovely person to work with.

I received great customer service at this store. They were willing to work with me on a price adjustment without any hesitation. I intend to make this my home improvement store of choice from now on!

I visited Home Depot on Southport Rd, twice in the same day and both times the employees were very nice and helpful. One went out of his way/department to help me and the other seemed to actually want to work. She was friendly, knowledgeable, knew the computer program very well. She was pleasant and I hope to see her on my next visit.

Everyone was extremely polite and eager to help. Associates in Doors and windows section were very knowledgeable and insisted on customizing My door trim.

Bought a large 12 drawer tool chest at the best price. Customer Service was excellent. Especially Carli. Cashier was fast and helpful.

I was undecided about purchasing a refrigerator from Home Depot. But after being assisted by Ashley, I knew I was making the right decision. Her customer service skills and product knowledge was the best I have received.

I love the Southport location of Home Depot. I wish there were a store in Shelbyville, Indiana, but I will drive to Southport. The employees are very friendly and will help you find what you need.

Got good price with help from Kathy.

I run a nonprofit that sometimes needs building materials. I have found that the Home Depot located in the Southport Commons Shopping Center provides first-rate service every single time I have shopped at the store. Today I was shopping for some Veranda Porch Railings. These railings are made from PolyComposite and are extremely durable and easy to install. They look fantastic and are maintenance free. The Home Depot at 4850 E Southport Road, Indianapolis, IN 46237, had the railings in stock and ready for pickup. The staff was extremely friendly and even retrieved a cart for me to maneuver the railing easier than the cart I had picked out. When I arrived at the checkout I realized the railing was longer than I anticipated and the cashier helped me ensure the railing would fit in my vehicle before I left. I highly recommend The Home Depot chain and especially the Southport, Indiana location.