#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)771-0404
Tool & Truck Rental(207)771-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
300 Clarks Pond Pkwy
South Portland, ME 04106
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Customer Store Reviews

  • 4.7 out of 257 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (257)
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Showing 1-30 of 257 reviews
As soon as I arrived and needed help, employees were there to immediately assist me. Two female e...
As soon as I arrived and needed help, employees were there to immediately assist me. Two female employees, Jen and Madi were helping me shop for a Father's Day gift and they were extremely helpful. I got everything I had in mind at a good price and they did not take long to find it all. They also made the shopping experience more enjoyable, less stressful. On top of that they were so kind as well as the other employees at this location. It was surprisingly a great experience- would highly recommend this location to anyone who needs help finding exactly what they need.
by
  • Verified Purchase
  • Recommended
This is by far the best home depot I have been in. It was clean and every employee i interacted w...
This is by far the best home depot I have been in. It was clean and every employee i interacted with was friendly and helpful. Bob in electrical was a huge help, helping me find the right lighting. He was incredibly helpful, friendly and patient with me. Ann my cashier was also a delight. I will definitely be back.
by
  • Verified Purchase
  • Recommended
After a few days of research and comparison shopping, I decided to purchase a GE frontload washer...
After a few days of research and comparison shopping, I decided to purchase a GE frontload washer/dryer set at Home Depot in South Portland. The Sales Associate, Peter, was extremely attentive and helpful answering all of my questions. It was a very pleasant experience compared to the other stores I shopped. I was in and out in a reasonable time, with a successful purchase. I am a happy customer today. I highly recommend shopping here.
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  • Verified Purchase
  • Recommended
This is the best Home Depot I've ever been to. The people there are very friendly and helpful.
This is the best Home Depot I've ever been to. The people there are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great selection of shades.
Great selection of shades.
by
  • Verified Purchase
  • Recommended
Employees are great. Even walked me to my car with this giant pole I bought for my bird house. Al...
Employees are great. Even walked me to my car with this giant pole I bought for my bird house. Also helped me pick it out and told me about the new Queen movie coming out this summer which is awesome! Such a great store. Thanks :)
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  • Verified Purchase
  • Recommended
Excellent service from a very informative young man.
Excellent service from a very informative young man.
by
  • Verified Purchase
  • Recommended
The store was neat and clean and I appreciate the assistance of Debbie in MET. She took the time...
The store was neat and clean and I appreciate the assistance of Debbie in MET. She took the time to show me where products where located.
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  • Verified Purchase
  • Recommended
I generally find what I need at the South Portland Home Depot.....usually well stocked and mercha...
I generally find what I need at the South Portland Home Depot.....usually well stocked and merchandised. Staff is generally available and helpful. Had a recent experience where I needed customer service to help me locate an online purchase and the staff rep was extremely helpful in the process. Much appreciated. I've invested a lot in the Ridgid line of power tools and been very pleased with them. Love that lifetime warranty!
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  • Verified Purchase
  • Recommended
JUST WANTED TO SAY THANK YOU TO PAM & WALLY FOR FAST , FRIENDLY SERVICE
JUST WANTED TO SAY THANK YOU TO PAM & WALLY FOR FAST , FRIENDLY SERVICE
by
  • Verified Purchase
  • Recommended
I enjoy this store in particular because the employees absolutely always initiate offers of assis...
I enjoy this store in particular because the employees absolutely always initiate offers of assistance. I can't ever recall one walking past me without greeting me or asking if I need assistance.They are always very professional, knowledgeable and give good problem-solving advice. I also appreciate the many female employees who are personable and know their stuff, making it a comfortable environment for me. Returns are done very efficiently and easily as are pick-ups for on-line purchases.
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  • Verified Purchase
  • Recommended
I shopped at South Portland store and Kerry Noble could not have been nicer, she helped us find w...
I shopped at South Portland store and Kerry Noble could not have been nicer, she helped us find what we needed. The store had some beaautiful plant displays near the registers which made me think of spring! I will be going back soon to get my garden started!
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  • Verified Purchase
  • Recommended
I have always shopped at HD and appreciate this store...easy location, always have well stocked i...
I have always shopped at HD and appreciate this store...easy location, always have well stocked inventory, friendly help.....I know the store well, where things are and can get in and out quickly. Thanks
by
  • Verified Purchase
  • Recommended
I was very impressed with the folks working in this Home Depot. I believe 5 different associates ...
I was very impressed with the folks working in this Home Depot. I believe 5 different associates greeted me and asked me if I needed any help finding something. Bravo!
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  • Verified Purchase
  • Recommended
Plenty of items in stick and staff courteous and helpful. Highly recommend this Home Depot!
Plenty of items in stick and staff courteous and helpful. Highly recommend this Home Depot!
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  • Verified Purchase
  • Recommended
After two hours of being told it is not my department it was frustrating. The help came up and sm...
After two hours of being told it is not my department it was frustrating. The help came up and smiled and said can I help yet when I asked they did not know and I just kept getting told they did not know anything. It literally seemed like they had no interest in gaining the knowledge of any products they were selling or how the items are used. Very frustrating :(
by
  • Verified Purchase
Good selection. Store is generally clean and organized. Staff are mostly helpful, when you approa...
Good selection. Store is generally clean and organized. Staff are mostly helpful, when you approach them.
by
  • Verified Purchase
  • Recommended
The staff is wonderful. Not one but three of the staff went out of their way to help me. They did...
The staff is wonderful. Not one but three of the staff went out of their way to help me. They didn't just provide good customer service but went out of their way to help me. All three offered special help and advice on other options.
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  • Verified Purchase
  • Recommended
What a great shopping experience yesterday!! Had already visited the "other box store" first, a...
What a great shopping experience yesterday!! Had already visited the "other box store" first, and the customer service over there was so bad, we had to leave. Upon entering HOME DEPOT, we were greeted and asked if we needed help which we did. ( By more than one associate). We ended up purchasing a new FRIDG there, because of the professional and patient assistance we received. Thank you KEN, in appliances for all your help on Sunday!
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  • Verified Purchase
  • Recommended
Steve was extremely helpful and knows his stuff! If you are looking to get shades, or flooring do...
Steve was extremely helpful and knows his stuff! If you are looking to get shades, or flooring done in your home go see him!
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  • Verified Purchase
  • Recommended
They are always so helpful.
They are always so helpful.
by
  • Verified Purchase
  • Recommended
STORE HAD SUFFICIENT INVENTORY TO FULFILL MY NEEDS, FREINDLY SERVICE HOWEVER NOT TOO KNOWLEDGEABLE.
STORE HAD SUFFICIENT INVENTORY TO FULFILL MY NEEDS, FREINDLY SERVICE HOWEVER NOT TOO KNOWLEDGEABLE.
by
  • Verified Purchase
  • Recommended
Great sore, well run.
Great sore, well run.
by
  • Verified Purchase
  • Recommended
I have visited 20 different locations and this store ranks at the top of the list. The service I ...
I have visited 20 different locations and this store ranks at the top of the list. The service I get has always been great.
by
  • Verified Purchase
  • Recommended
I enjoy Home Depot stores, but after 2 instances of poor customer service, I will not be visiting...
I enjoy Home Depot stores, but after 2 instances of poor customer service, I will not be visiting this store again. The most recent occurrence happened Monday October 30th after the wind storm that crippled Maine with power outages. I went to the store and was able to find a generator. I paid for it and told the clerk I'd return within an hour with a truck. At first, the clerk told me that I could not do that. When I questioned as to why, I was told that because of the generator situation, it was "Cash and Carry" only. Another clerk stepped in and told her it was okay for me to return. About 20 minutes after I left, I received a phone call from an associate stating that if I did not return with in 40 minutes, they were going to refund my money and resell the generator because of the "Generator Situation." As far as I was concerned, there was no situation except that they were sold out and the one I purchased was not available.
by
  • Verified Purchase
2 found this review helpful
There are Never Enough large carts at this store if you want one for your shopping you better bri...
There are Never Enough large carts at this store if you want one for your shopping you better bring it in with you cuz there are never any empty ones in the aisles
by
  • Verified Purchase
VERY NICE STORE
VERY NICE STORE
by
  • Verified Purchase
  • Recommended
Customer Service was fantastic on my store visit. Quick, direct, and efficient! Christopher was...
Customer Service was fantastic on my store visit. Quick, direct, and efficient! Christopher was dialed in!! This type of service will keep the customer returning to this store.....
by
  • Verified Purchase
  • Recommended
Everyone is so friendly and ready to help! They don't make me feel stupid or amateur for asking q...
Everyone is so friendly and ready to help! They don't make me feel stupid or amateur for asking questions or advice on new projects I am thinking of doing. I get excited to go in and pick their brains and they always exceed my expectations!
by
  • Verified Purchase
  • Recommended
This Home Depot was amazing. After being at a few competitors I can say they exceeded my expecta...
This Home Depot was amazing. After being at a few competitors I can say they exceeded my expectations in everyway. They assisted me, helped me find my way through the store to find what I was looking for. At one point they had only one item and I wanted two, so they called their other store and inquired for me. They had some helpful suggestions, they listened to my plan for the project I had in mind. Checking out was fast and easy. Having people to help is a huge plus. Thank you for making this experience so pleasant.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 257 reviews

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