Reviews for South Portland #2406

I own about 40 Ryobi tools that I have purchased from this Home Depot store.

We had major issues with a delayed delivery, Crystal jumped in and saved our renovation. We cancelled the delivery found the store had the item locally and we were able to get the same day. Our reno was running almost a month behind and this was going to get us going. We can't thank Crystal enough for her assistance from beginning of our visit to the end

VERY DISAPPOINTED>>>>>>>>>>>WILL NOT SHOP AT HOMEDEPOT AGAIN

Both returns' person and the cashier in the garden center were friendly and helpful.

Returned a lawn mower that was 16 in for a 20 in. Service was excellent

No matter what you are there to do or buy, ask for Josh. The most helpful HD employee ever. And on the way out, don't forget to get your daily laugh from Jimmy!

I am a board member at the Maine Military Museum here in South Portland I came to the store in hopes of securing a material donation. I felt comfortable with the employee's enthusiasm and willingness to help

Staffed with employees and all were super friendly

I am a lifelong HD fan. South Portland store is close by and nearly always has what I need in a hurry. Employees are more engaging than ever before. they're smart, knowledgeable, friendly, listen to me and provide their thoughts. I worked at another HD as well, where management did not respect employees and customers as readily.

Jacinda has assisted me on multiple occasions and consistently goes above and beyond to be sure ea experience I have is a strong one. She is a clear standout and an impressive asset to your organization.

I’m self employed and frequent this store for all of my home improvement projects. Every experience has been a pleasure…very helpful and pleasant associates. The store manager is front and center most days and goes out of his way to make sure his customers leave happy. This store in particular is very clean and organized….I can’t say enough about the HD Clark’s Pond location.

I was tasked by my husband to pick up some plumbing items for our bathroom remodel. Armed with screenshots and a written list, I headed to the store. I quickly realized that, despite my preparation, it was going to take some time to locate the items on my own. James G., a Home Depot employee working the self check-out, saw me and asked if he could help. When I showed him my list and explained that I needed plumbing items, he offered to call help for us - plumbing was not a department he was familiar with. When 3 minutes passed and no one came to help, James armed himself with his handheld computer and took on the challenge of assisting me with my parts hunt. He idid great! We had all the items on my list within 5 minutes. It was a great shopping experience. I highly recommend Home Depot. Their service is amazing!

I bought a new hybrid water heater one evening. The staff was friendly and very helpful during check out. Assisted with rebate entry. Great experience.

Right tool for the job

RETURNED A 850 DOLLAR GENERATOR DUE TO INCORRECT INFORMATION WITH AN ELECTRIC START OPTION. JERRY SAID NO PROBLEM THAT I COULD RETURN IT AND GET REIMBURSED FOR THE GAS. TOOK THE PRODUCT IN AND WAS TOLD JERRY SAID THEY WOULD DRAIN IT AND NOT REIMBURSE. KERRY ASKED IF I HAD A RECEIPT FOR THE GAS AND THE RETURN ASSOCIATE SAID THEY WOULD HAVE TO DRAIN IT TO SEE EXACTLY HOW MUCH GAS WAS IN IT. I TOLD KERRY IF SHE WAS TREATING ME LIKE THIS FOR 10-15 BUCKS WORTH OF GAS ILL GO TO HARBOR FREIGHT, WHICH I DID, AND THEY COULD KEEP THE GAS. I WAS NICE AND COULD HAVE COMPLAINED ABOUT THE GAS I SPENT RETURNING THE PRODUCT, TIME I SPENT ASSEMBLING AND PUTTING FLUIDS IN IT, BUT NO, ALL I WANTED WAS THE FEW BUCKS IN GAS DUE TO THE ISSUE CAUSED BY THE STORE. TOO BAD!!

Needed a quick light got it.

The management here must be excellent, the employees are friendly and happy.

Beyond impressed by the store manager and customer service department’s willingness to help, even in a situation where I was told by the online representatives there was likely nothing they could do for me.

Becca in the washer/dryer department was AMAZING!! So efficient, knowledgeable and personable. Will treat your needs and "get it" - and fun to talk to as well!

Leor and Jennifer are both excellent people to sit down with to work out your aspirations. You are not rushed or pressured. In fact, you are encouraged to take your time, think things through, and let's tweak if we must, go with it, or move on if you feel you need to.

I've always had pleasant experiences shopping at the South Portland Home Depot. Special shout out to Ryan in appliances. Zero sales pressure (which I like). He's a wealth of knowledge and is very approachable and helpful with any and all questions.

Matt and Crystal were very very helpful with the selection of my new grill. Loaded it in the vehicle and made sure we ere satisfied with our purchase. "Old school customer service" !!!!

when I am shopping for one thing I am looking for, they are good at showing me exactly what I need and their up sale is good, and not pushy but I always feel like I am doing something wrong every time I return a product I feel like they want to guilt me and or try to talk me into buying something else?

Recently made the decision to begin buying appliances for what will be a kitchen remodel. After extensive research I found that Home Depot to be the best choice I could make for pricing and delivery. I walked in the store - told them what I wanted with model numbers and within 5 minutes I was working on completing my purchase. The staff member was attentive (jumped up to assist) friendly and knowledgable. In recent years I had a lower opinion of Home Depot - this experience has completely changed my mind, and I will be returning to shop here for all my future needs over other competitors in the area.

Convenient, friendly customer reps, nice selection, if they don't have it you can probably order it ! Keep up the good work !!

Wonderful customer service! Madi helped us out significantly and really made us feel like we were important customers. Very appreciative for her assistance today!

Moon is extremely helpful !!!

Clean store with well established safety practices Excellent, knowledgeable and helpful salespeople.

Very pleasant and helpful employees

The people in charge of this store are on top of their game. Shelves are well stocked. Online shopping is a breeze.