#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)858-5704
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13121 S Orange Blossom Trail
Orlando, FL 32837
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Customer Store Reviews

  • 4.6 out of 714 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (714)
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Showing 1-30 of 714 reviews
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I have the best experience at south chase store and would like any one do so
by
    • Recommended
    help available
    Help was readily available to help me find what I was looking for and they were very friendly
    by
      • Recommended
      feeling
      I love going to Home depot i get tons of ideas and it is always fun to walk around.
      by
        • Recommended
        Best Home Improvement Shopping Center
        Fast service and quick help
        by
          • Recommended
          Great worker
          Had the cashier name Maria help me out and she made so easy . Had great services
          by
            • Recommended
            Jane was highly professional and helped me extremely well with my purchase allowing me to hold my...
            Jane was highly professional and helped me extremely well with my purchase allowing me to hold my goods at the store while I ran home to home to get my home depot card to utilize the special financing promotion offered. She also allowed me to run around the store and get all goods need for my project all while batting off employees wanting to reshelve my carted items. Jane really made my day.
            by
            • Verified Purchase
            • Recommended
            I've been to other home depot stores but this store for some reason you feel going into it and th...
            I've been to other home depot stores but this store for some reason you feel going into it and the Staff makes it that much more welcoming by being very helpful
            by
            • Verified Purchase
            • Recommended
            This particular store always has friendly staff even in the most frustrating situations. They are...
            This particular store always has friendly staff even in the most frustrating situations. They are very knowledgeable and helpful. We have spent thousands of dollars on our home in this store and have had many returns (simply for buying too much) customer service is always great. Their system is genius because your online purchases are linked to in store purchases making your purchases easy to track. Also, it is a big store and can get overwhelming but the online app allows you to make purchases for pick up or you can see what isle every thing is on the app.
            by
            • Verified Purchase
            • Recommended
            OBT! 13121 S. ORANGE BLOSSOM TRAIL.
            OBT! 13121 S. ORANGE BLOSSOM TRAIL.
            by
            • Verified Purchase
            • Recommended
            The associates at this store are curteous and professional.
            The associates at this store are curteous and professional.
            by
            • Verified Purchase
            • Recommended
            Every time I visit, Always get greeted and if I need something that I cannot find, staff goes al...
            Every time I visit, Always get greeted and if I need something that I cannot find, staff goes all the way to find or recommend another solution. love it.
            by
            • Verified Purchase
            • Recommended
            Store was super clean and all the employees that helps me were beyond amazing . Juan helped me wi...
            Store was super clean and all the employees that helps me were beyond amazing . Juan helped me with directions and Paola F. the cashier was very friendly and helpful with information on warenties.
            by
            • Verified Purchase
            • Recommended
            Store is great, customer service is the worst I've seen in a long time.
            Store is great, customer service is the worst I've seen in a long time.
            by
            • Verified Purchase
            Cashier Joshua is AWE50ME!!! Happy to help assist with check out and super friendly, so refreshin...
            Cashier Joshua is AWE50ME!!! Happy to help assist with check out and super friendly, so refreshing to have someone with a smile :) Thank you for making the check out line worth the wait! Location is easy to find and the app does reflect the correct isle for product location. Easy trip. Thank you!
            by
            • Verified Purchase
            • Recommended
            It was great finding an associate that help me and provided additional products that I had been l...
            It was great finding an associate that help me and provided additional products that I had been looking for.
            by
            • Verified Purchase
            • Recommended
            The store is frequently not clean, not usually staffed adequately. Employees focus more on commu...
            The store is frequently not clean, not usually staffed adequately. Employees focus more on communicating with each other and not so much on the customer. When you can find help, there are almost always two or three people already waiting to be helped. Pricing has become a bad joke. There are boutique design companies that charge the same for products as home depot. The quality of products has steadily gone down and the prices keep going up. Home depot is not a "warehouse" store like it was when it started. Now the company goal is profit, profit, profit. It used to be that the company focused on lower pricing and volume sales, now hd wants the volume sales, but charges full premium retail prices. I am really not impressed, and I try to shop elsewhere as much as possible.
            by
            • Verified Purchase
            Everything is good and all employee are very well trained.
            Everything is good and all employee are very well trained.
            by
            • Verified Purchase
            • Recommended
            The store is clean and organized.
            The store is clean and organized.
            by
            • Verified Purchase
            • Recommended
            Was taken care of by Greg, he was great!!
            Was taken care of by Greg, he was great!!
            by
            • Verified Purchase
            • Recommended
            Need to replace an appliance or have questions go see Melissa C at the appliances department, she...
            Need to replace an appliance or have questions go see Melissa C at the appliances department, she take care of you !!!
            by
            • Verified Purchase
            • Recommended
            The personnel at the gardening department were very helpful and attentive.
            The personnel at the gardening department were very helpful and attentive.
            by
            • Verified Purchase
            • Recommended
            Great staff friendly and helpful from out of town nice experience at this store!! Keep up good wo...
            Great staff friendly and helpful from out of town nice experience at this store!! Keep up good work!!
            by
            • Verified Purchase
            • Recommended
            Associates were friendly enough and when working with you willing to help. However, it is so diff...
            Associates were friendly enough and when working with you willing to help. However, it is so difficulty to get things done. I would not do another renovation with this store or any Home Depot. Trying to get on the phone with someone is a waste of time, products are available, then they're not. They tell you one thing and then it doesn't happen. I've been trying to do this renovation for months. I will avoid this store and any Home Depot stores if I can help it.
            by
            • Verified Purchase
            Shante the cash register girl is always smiling and very helpful at the contractor check out ! I ...
            Shante the cash register girl is always smiling and very helpful at the contractor check out ! I makes your visit nice with a smile ... even though I’m spending money ...
            by
            • Verified Purchase
            • Recommended
            Glenda is an excellent employee in appliances. Very knowledgeable and very patience.
            Glenda is an excellent employee in appliances. Very knowledgeable and very patience.
            by
            • Verified Purchase
            • Recommended
            Loyal HD customer for many years now. This particular store is one of my favorites around my area...
            Loyal HD customer for many years now. This particular store is one of my favorites around my area and this is the farthest away from my house. I have 2 other Home depots closer to me and if I have time I go to this one most of the time. I love this store because of the great customer service I always receive and employees actually care for me and my business and it shows in their interactions with me.
            by
            • Verified Purchase
            • Recommended
            Very centrally located. Lot of times it does not have the required products and have to go to Kis...
            Very centrally located. Lot of times it does not have the required products and have to go to Kissimmee or Southland Home Depot; But customer service of this store is much better.
            by
            • Verified Purchase
            • Recommended
            Staff not very helpful, almost rude like I was bothering them. Very disappointing.
            Staff not very helpful, almost rude like I was bothering them. Very disappointing.
            by
            • Verified Purchase
            • Recommended
            The sales person experience in his area was super awesome and his customer services was super goo...
            The sales person experience in his area was super awesome and his customer services was super good and respectful he know what he was talking
            by
            • Verified Purchase
            • Recommended
            This store had everything that I was looking for. The employees were very helpful and courteous.
            This store had everything that I was looking for. The employees were very helpful and courteous.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 714 reviews

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