#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)858-5704
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13121 S Orange Blossom Trail
Orlando, FL 32837
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Customer Store Reviews

  • 4.6 out of 714 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (714)
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Showing 1-30 of 714 reviews
Customer Care
If you are ever in the Home Depot of South Chase and you are fortunate to have Rachel take care of you, then be kind and share the great customer care she provides to all the customers of that particular store. She like others work hard and still has a friendly smile and professional way about her and that's not easy in today's fast paced world. Nice to see and experience that in a big retail chain as if it were a mom n pop hardware store
by
    • Recommended
    I visit this store ounce weekly. I'm so grateful with the help of the employees, always ready to help.
    I visit this store ounce weekly. I'm so grateful with the help of the employees, always ready to help.
    by
      • Recommended
      Thanks to John in gardening 3/4/2024
      John was very friendly and willingly helped my husband load the car. Heavy soil bags and mulch. And the cashier "Sadia" was very helpful in answering our questions
      by
        • Recommended
        PRODUCT ARE RELIABLE
        I BOUGHT A RYOBI VACUUM AND I AM HAPPY WITH IT.
        by
          • Recommended
          great employees
          I never thought anyone could be so patient and helpful. Today I saw that aileen from south chase had so much patience and was beyond helpful
          by
            Fantastic
            Happy with every purchase
            by
              • Recommended
              Excellent Supportand Assistance!
              I procured my products today. Maria provided an outstanding service! I will continue to come back. Excellent Experience!
              by
                Tay and Hector 6328
                Tay and Hector and checkout and great duo
                by
                  • Recommended
                  great store
                  The staff is friendly and helpful
                  by
                    • Recommended
                    1 found this review helpful
                    Great store.
                    Look for Mark from Plumbing and Danny from parking lot.
                    by
                      Great easy and well staffed location
                      Thank you STEADROY AND YOUR MANAGERS FOR THW GREAT AND EASY EXPERIENCE AT YOUR STORE!
                      by
                        Cashier
                        Linda cashier extremely oriented about her job and the store is amazing with all personals
                        by
                          • Recommended
                          The staff really good
                          Folks in this store always and obviously are ready to help.
                          by
                            • Recommended
                            Amazing Customer Care
                            This store provides exceptional customer service. Improve your shopping experience as I have done by shopping at this store
                            by
                              • Recommended
                              Home Depot where smiles are banded and employees dont care!
                              I haven't been happy about this particular location! This is the only place close to me with decent prices on things I need. For one greeting people and smiles aren't praised upon. Employees not caring about working and flirting was a better method to getting paid on the clock. Many employees not making eye contact because they dont want to help. Employees with bluetooth in their ear was they are checking you out. I thought they were talking to me but they weren't. The cashier didn't greet me nor thank me.
                              by
                                Lack of Service
                                I went in to Home Depot today and was treated poorly. I am a military veteran and Home Depot in the past has offered a !05 discount. When I asked for the discount, I was told that I had to go to customer service in order that customer service can put an app on my phone. I told the clerk that they can keep their discount. The have made too many changes as it relates to the discount.
                                by
                                  Excellent customer service
                                  I went to several home depots near my house and the treatment of this one was totally different thanks to the spectacular service of Mr. Edwin from the millwork department, excellent customer service.
                                  by
                                    • Recommended
                                    Great Help and Well Stocked
                                    Maria at the Garden department was amazing at ensuring that the rest of the available garden was able to assist in the loading of a storage Shed to my vehicle. Jim and Joe were very helpful, attentive and made sure to safely load my purchase to my truck. Thanks to such an amazing team my experience at Home Depot was a success and very pleasant.
                                    by
                                      great store to buy
                                      Im very happy with the electric trimmer that I bought month ago
                                      by
                                        • Recommended
                                        Love homedepot
                                        I bought my sod and sparkler
                                        by
                                          • Recommended
                                          Lazy, Incompetent, and prejudice employees
                                          7 employees standing around joking with eachother while I waited 45 minutes to get one of them to unlock the tool that I needed. As soon as I started speaking spanish an employee came right over and helped me out.
                                          by
                                            1 found this review helpful
                                            Store organization
                                            I was looking for an specific Ceramic Trim and I found it . Trim was needed to complete Kitchen remodelation. I think that in Homedepot you can obtain everything you need for any project.
                                            by
                                              • Recommended
                                              Great customer service
                                              We has great experience when we shopping at the stores , Orlando fl and PR
                                              by
                                                • Recommended
                                                Needs Improvement!! Employees Must be Accountable for Actions regarding Laziness
                                                A Sense of urgency goes a long way. Stop hiring lazy individuals it is a representation of Management
                                                by
                                                  Excellent service from Carol y William
                                                  I always buy at this branch William help me find all what I 'm looking for to repair or renew properties and Carol is so kind at the moment to pay. I really appreciate their help
                                                  by
                                                    Great customer service
                                                    I just bought a tool box in a great deal and all folks, salesperson, manager and cashier went an extra mile to please me. Very impressed with the South Chase store !! Way to go !!!
                                                    by
                                                      • Recommended
                                                      Excellent Customer Service Luz
                                                      Thank you for providing an excellent and expeditious shopping experience with all of the tools we needed to complete our job.
                                                      by
                                                        • Recommended
                                                        Great selection of products
                                                        Employees are always helpful in assisting with questions or finding a specific item
                                                        by
                                                          • Recommended
                                                          HD-Great Place To Shop.
                                                          Everything I buy at home depot I've never returned.
                                                          by
                                                            • Recommended
                                                            Great store
                                                            The sale cashier Miridia was very helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 714 reviews

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