#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)304-7061
Tool & Truck Rental(210)304-7058
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3111 S.e. Military
San Antonio, TX 78223
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Customer Store Reviews

  • 4.6 out of 438 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
I give kudos to this store. Was greeted at the entrance. Was assisted by two different employees...
I give kudos to this store. Was greeted at the entrance. Was assisted by two different employees on two different occasions through out my shopping in the store. Both were ready to help out and friendly and got the products I was looking for. The store was nice a clean too.
by
  • Verified Purchase
  • Recommended
Outstanding staff! This location is farther from my home than several others, but I will definite...
Outstanding staff! This location is farther from my home than several others, but I will definitely be back to shop here regularly. The staff was incredibly helpful in every single department and went out of their way to assist me with anything I needed. They even helped me load large items on my cart and into my vehicle without being asked. I can’t wait to shop here again.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I was able to easily find the brand of sturdy power tools needed to work on construction projects...
I was able to easily find the brand of sturdy power tools needed to work on construction projects. I really enjoyed that there was an attendant readily available to provide assistance if needed. The store was well organized, which made my shopping experience much more efficient.
by
  • Verified Purchase
  • Recommended
always enjoy going in home depot and looking around for new product and or ideas
always enjoy going in home depot and looking around for new product and or ideas
by
  • Verified Purchase
  • Recommended
Thank You Home Depot for an outstanding employee Ms.MaryAnn Ramirez. Excellent, knowledgeable and...
Thank You Home Depot for an outstanding employee Ms.MaryAnn Ramirez. Excellent, knowledgeable and hardworking.
by
  • Verified Purchase
  • Recommended
Fast and friendly service.
Fast and friendly service.
by
  • Verified Purchase
  • Recommended
Every time I have visited this store, I have been greeted very warmly. There is this lady that al...
Every time I have visited this store, I have been greeted very warmly. There is this lady that always knows where to direct me when I have a question. She immediately radios someone in that department to meet me. This is very comforting—as I often would feel intimidated & embarrassed to ask —feeling dumb!! The checkout staff will immediately ask if I need help loading materials when I have lumber, cabinets, etc! I pass 4 Home Depot’s to get to this particular store! It’s worth the long trip!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The guys in the lumber department last night ignored me and my family for over 20 minutes. I comp...
The guys in the lumber department last night ignored me and my family for over 20 minutes. I complained to manager Roxanne but she did not send them home or give me a discount on my products. The manager and the guys need extensive training in cultural diversity and customer service.
by
  • Verified Purchase
1 found this review helpful
Anything i look for is usually easy to find . When I need help there is always someone around to ...
Anything i look for is usually easy to find . When I need help there is always someone around to help. The cashier in the flower and plant department is very helpful . Her name is Josephine .
by
  • Verified Purchase
  • Recommended
Great customer service in garden center.
Great customer service in garden center.
by
  • Verified Purchase
  • Recommended
STORE #6988 ALWAYS PROVIDES EXCELLENT CUSTOMER SERVICE AND ALL EMPLOYEES ARE AWESOME!! MY FAVORI...
STORE #6988 ALWAYS PROVIDES EXCELLENT CUSTOMER SERVICE AND ALL EMPLOYEES ARE AWESOME!! MY FAVORITE STORE TO SHOP!!
by
  • Verified Purchase
  • Recommended
Rachael answered the phone in a sincerely cheerful voice on a very busy Saturday afternoon & help...
Rachael answered the phone in a sincerely cheerful voice on a very busy Saturday afternoon & helped me exchange my propane tank through Curbside. I highly recommend this store. Great service and products.
by
  • Verified Purchase
  • Recommended
The salesperson JEM2588 was most helpful and patient. The young men outside were most helpful on ...
The salesperson JEM2588 was most helpful and patient. The young men outside were most helpful on loading our purchase.
by
  • Verified Purchase
  • Recommended
The contractor they use for installing blinds has no idea about customer service. didnt come by a...
The contractor they use for installing blinds has no idea about customer service. didnt come by and has not called to cancel his appointment that he set up.
by
  • Verified Purchase
Paint department was very nohelpful
Paint department was very nohelpful
by
  • Verified Purchase
  • Recommended
Verenice was the most pleasant and helpful person I have ever encountered at Home Depot. She seem...
Verenice was the most pleasant and helpful person I have ever encountered at Home Depot. She seemed to really enjoy her job!
by
  • Verified Purchase
  • Recommended
I'm giving it a poor rating due to the fact that the person in charge of the Hardware Department ...
I'm giving it a poor rating due to the fact that the person in charge of the Hardware Department was very unhelpful and didn't even want to give the info I was seeking for. Didn't even bother to recommend other drills she could have had in the store.
by
  • Verified Purchase
  • Recommended
Store is usually clean and well stocked. Rest rooms get rather nasty in the afternoons though. Mo...
Store is usually clean and well stocked. Rest rooms get rather nasty in the afternoons though. Most employees are friendly and courteous however, many are not trained for their respective department. Tool Rental is a definite problem many days with lack of knowledge.
by
  • Verified Purchase
  • Recommended
Thank you Roxanne for your Outstanding service today!
Thank you Roxanne for your Outstanding service today!
by
  • Verified Purchase
  • Recommended
Have one of your employee keeping floors cleaner during store hours hand sanitizer station or a s...
Have one of your employee keeping floors cleaner during store hours hand sanitizer station or a station where customers can wash their hand when exiting out. And I know it's kinda hard on this, with the covit 19 less or no children aloud this not a children's store I'm sorry to say. No one should not be aloud in the store without a face mask this is a building store where your dreams can come true with all the right tool's and much more. (Homedepot go build something that's right)
by
  • Verified Purchase
  • Recommended
The store is handy for my use.
The store is handy for my use.
by
  • Verified Purchase
  • Recommended
Yes Associate Verenice was of great help to us even though the store was close to closing, she st...
Yes Associate Verenice was of great help to us even though the store was close to closing, she stayed over to help us complete our purchase.
by
  • Verified Purchase
  • Recommended
Well, I had left you guys a good review about 1 month ago concerning a Mary Ann. Today, I was abl...
Well, I had left you guys a good review about 1 month ago concerning a Mary Ann. Today, I was able to enter the store, however after paying, I was told to wear a mask next time which I absolutely will not do as it goes agains my values. I didn't catch the name of the elderly caucasian female who stopped me however if this happens again, I will be reviewing this site as well as ammending the reviews I left on facebook,google, etc.Please reframe from violating my rights as a US citizen. Other than that, I have no problem with the store should you guys choose to cease. Thank you.
by
  • Verified Purchase
  • Recommended
Great customer service from the people in the repair shop all employees worked well together and ...
Great customer service from the people in the repair shop all employees worked well together and help me with what I needed. Thank you so much Rob and associates. :)
by
  • Verified Purchase
  • Recommended
AWESOME store and AWESOME employees. Thank you Rosie and Crystal for always going out of you way...
AWESOME store and AWESOME employees. Thank you Rosie and Crystal for always going out of you way to assist my husband and i in all we need every time we visit your store.
by
  • Verified Purchase
  • Recommended
ALL EMPLOYEES AT STORE #6988 ARE VERY FRIENDLY AND PROFESSIONAL. WELL ORGANIZED AND SHOW LOTS OF...
ALL EMPLOYEES AT STORE #6988 ARE VERY FRIENDLY AND PROFESSIONAL. WELL ORGANIZED AND SHOW LOTS OF PATIENCE WHEN ASSISTING. ALL THE TIMES THAT I NEEDED ASSISTANCE FROM AN EMPLOYEE I NEVER FELT RUSHED. THANK YOU FOR ALL YOU DO IN ASSISTING US WITH OUR PROJECTS.
by
  • Verified Purchase
  • Recommended
Convenient location, very pleasant employees in all departments, always willing to help
Convenient location, very pleasant employees in all departments, always willing to help
by
  • Verified Purchase
  • Recommended
An employee named Chris was very helpful and diligent in helping find my product. Yet 4 other emp...
An employee named Chris was very helpful and diligent in helping find my product. Yet 4 other employees I had spoken to previously pointed me to 4 different parts of the store. I became confused and annoyed.
by
  • Verified Purchase
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
The employee's were very friendly and helped me with finding the parts I needed.
The employee's were very friendly and helped me with finding the parts I needed.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 438 reviews

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