#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(515)974-2310
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Se 14th St
Des Moines, IA 50320
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Customer Store Reviews

  • 4.8 out of 424 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
What a great experience! I'm new to the Southside with a brand new home. Settling in and making ...
What a great experience! I'm new to the Southside with a brand new home. Settling in and making this home even better with further final touches of my own with the help the great staff at Home Depot. Thank you all for your helpful guidance on making smart purchases on my first home.
by
  • Verified Purchase
  • Recommended
#2104 is my favorite homedepot on the south side of Des Moines. Somewhat smaller than the west s...
#2104 is my favorite homedepot on the south side of Des Moines. Somewhat smaller than the west side store but the staff are always friendlier and more available to help.
by
  • Verified Purchase
  • Recommended
Great place to shop, super clean and friendly
Great place to shop, super clean and friendly
by
  • Verified Purchase
  • Recommended
Actually had products on the floor that we could buy and knew when more would be coming in.A diff...
Actually had products on the floor that we could buy and knew when more would be coming in.A different home supply store had a lot of models on the floor. But couldn’t give us any idea of when they would have anymore.
by
  • Verified Purchase
  • Recommended
Shopping at Home Depot is like Christmas all year. Stocked with great products and reasonably af...
Shopping at Home Depot is like Christmas all year. Stocked with great products and reasonably affordable prices.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Gabi at SE 14th store helps me to order window. Good.
Gabi at SE 14th store helps me to order window. Good.
by
  • Verified Purchase
  • Recommended
This place is great. I'm terrible at basically everything related to hardware but this location's...
This place is great. I'm terrible at basically everything related to hardware but this location's employees went above and beyond to help me. I could not be more satisfied!
by
  • Verified Purchase
  • Recommended
Always a clean store with helpful employees.
Always a clean store with helpful employees.
by
  • Verified Purchase
  • Recommended
Store is clean, inside and outside, and is well stocked. Most important, the staff I have met al...
Store is clean, inside and outside, and is well stocked. Most important, the staff I have met all have spent the time and effort to ensure that I found the products that meet my particular needs - from lighting to gardening to hardware. The customer service staff also does their best to make things right for the customer. Lovely, knowledgeable people.
by
  • Verified Purchase
  • Recommended
Friendly and prompt help from employees Kyle and Tony. Cashier Antony was very helpful and friend...
Friendly and prompt help from employees Kyle and Tony. Cashier Antony was very helpful and friendly as were all the staff that I encountered.
by
  • Verified Purchase
  • Recommended
I had a great carpet buying experience today....Ben Davis in flooring was top-notch! Best servic...
I had a great carpet buying experience today....Ben Davis in flooring was top-notch! Best service I've had in a big box store!
by
  • Verified Purchase
  • Recommended
I have always found the employees here to be friendly and helpful.
I have always found the employees here to be friendly and helpful.
by
  • Verified Purchase
  • Recommended
Gerald was very helpful and went above and beyond to help us understand the products offered.
Gerald was very helpful and went above and beyond to help us understand the products offered.
by
  • Verified Purchase
  • Recommended
The employees at this Home Depot are all so helpful! Will go out of our way to go to this specifi...
The employees at this Home Depot are all so helpful! Will go out of our way to go to this specific Home Depot after the wonderful help we received today.
by
  • Verified Purchase
  • Recommended
The people there are helpful and polite the store is always clean no boxes in aisles always looks...
The people there are helpful and polite the store is always clean no boxes in aisles always looks great
by
  • Verified Purchase
  • Recommended
Would strongly recommend this location for all your home emprovment needs, store is clean, organi...
Would strongly recommend this location for all your home emprovment needs, store is clean, organised and there associates are very helpful, friendly, and has the knowledge you need for any project.
by
  • Verified Purchase
  • Recommended
Lawney worked with us and never left our side, not only for our first trip there, but our second ...
Lawney worked with us and never left our side, not only for our first trip there, but our second trip of the day. He immediately recognized us and helped us AGAIN to the end. Every cashier and employee that crossed paths with us made it a fantastic customer experience. I’m going to be building a large deck soon and I have decided to buy all of my supplies from Home Depot, and I attribute it to incredible customer service provided by those people, especially Lawney!
by
  • Verified Purchase
  • Recommended
Lawney was super helpful!
Lawney was super helpful!
by
  • Verified Purchase
  • Recommended
I found something close to what I needed and it was on sale. I wanted white grout. The store webs...
I found something close to what I needed and it was on sale. I wanted white grout. The store website and the national both said it was in stock but nothing was there. When cashing out, my item had a special tqg so I didnt know if self checkout would work. Lady ahead of me had a billion questions; I had 1 item! Another cashier walked up, looked at me, and proceeded to do something else, so I got her attention. She did self checkout (which I could have done). No signs saying the self checkout took markdowns that were right on the item. Needed to have more than 1 cashier. This store is probably overall the best in the area. The management staff works hard to take care of the customers, and some of the employees stand out
by
  • Verified Purchase
  • Recommended
Each of the employees we spoke with was SUPER courteous and more than willing to search for the b...
Each of the employees we spoke with was SUPER courteous and more than willing to search for the boxes Dave set aside for us. We live 1.5 hours from this store and will shop here when visiting family. Thanks again to a great team!!!
by
  • Verified Purchase
  • Recommended
WOW - I cant say enough good things about the folks who work in this store, they are the cream of...
WOW - I cant say enough good things about the folks who work in this store, they are the cream of the crop! Never had a better experience in any home improvement store, anywhere.
by
  • Verified Purchase
1 found this review helpful
Very friendly staff and always willing to help. Store very clean and organized.
Very friendly staff and always willing to help. Store very clean and organized.
by
  • Verified Purchase
  • Recommended
Need help with your hardware products, want good information; talk with Mr Lawney at this location.
Need help with your hardware products, want good information; talk with Mr Lawney at this location.
by
  • Verified Purchase
  • Recommended
Deceptive price practices, they advertised an appliance package on a sticker which was placed on ...
Deceptive price practices, they advertised an appliance package on a sticker which was placed on a more expensive refrigerator. When I brought it up, they did absolutely nothing to remedy the issue. I asked to speak with the manager and the cashier said she was the “supervisor of every department”. She was lost and took half an hour to process our order.
by
  • Verified Purchase
1 found this review helpful
Best employees at any Home Depot store in the area. Thank you Aisha and Tameria!
Best employees at any Home Depot store in the area. Thank you Aisha and Tameria!
by
  • Verified Purchase
  • Recommended
Employees were very helpful
Employees were very helpful
by
  • Verified Purchase
  • Recommended
Great store to shop at Friendly employees . Bery nice and clean
Great store to shop at Friendly employees . Bery nice and clean
by
  • Verified Purchase
  • Recommended
Great customer service. Received excellent support while shopping for a specific item.
Great customer service. Received excellent support while shopping for a specific item.
by
  • Verified Purchase
  • Recommended
Every time I go to this store I am pleasantly surprised by how helpful the staff is and their wil...
Every time I go to this store I am pleasantly surprised by how helpful the staff is and their willingness to help get your problem/project done in a timely manner. If an associate can't help they will quickly get someone to do so. Today, they found the proper discount another store was unable to find, so I was greatly surprised when I paid less than I had expected to. Yeah!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 424 reviews

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