#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(515)974-2310
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Se 14th St
Des Moines, IA 50320
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Customer Store Reviews

  • 4.8 out of 424 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
Great Customer Service!
In the past year I have bought a Refrigerator, Washer and Dryer and every year I buy my plants there! I love Home Depot!!!
by
    • Recommended
    Excellent customer service buying lumber
    The Home Depot employee - Jarod H - who helped us with lumber was outstanding. He helped us select the boards and walked us out to our car (we were concerned whether the boards would fit into our Rogue). He made us feel welcome and valued as a customer. Great experience.
    by
      • Recommended
      Great experience
      I was looking for an item in the garden section. I didn’t see an employee in the section, so I went to the customer service desk where they believed the person assigned to the area was on lunch break, but she immediately called for general assistance. Once I ended back into the garden area Dustan was ready to assist and answer my questions. He didn’t push seeking me another line of credit when he found out I already had a Home Depot card. He was honest about the process for me and himself, straight to the point, had a sense of urgency, and I felt respected throughout the whole process. The fact that he was on lunch but still made my experience feel expedited and respected is why I’m looking forward to coming back.
      by
        • Recommended
        Great Customer Service
        Jarod H helped me select a piece of wood for my deck repair and cut it to length.
        by
          • Recommended
          Customer service
          Always look at customer service. Trained people in it for years. Reflects on entire company. Home Depot must train there people well.
          by
            • Recommended
            Great job on training the employees
            Satisfied with service and Jarod was great help
            by
              Fantastic Customer Service!
              Dustan was such a great salesperson to work with during our visit, we were in and out in record time!
              by
                • Recommended
                Jarod and adam
                Jarod and adam helped me and were very quick and polite
                by
                  • Recommended
                  Jarod and Adam
                  Jarod and Adam are very polite and helpful
                  by
                    • Recommended
                    Great job on customer service
                    I am very happy with my purchase and with jarods customer service skills
                    by
                      • Recommended
                      Exemplary customer service!
                      Ray R is an amazing sales associate! He asked questions to understand my project and helped brainstorm on the best approach for a couple of things I wasn’t sure about. He truly cared that I have a good outcome! I really appreciated his wisdom and guidance!!!
                      by
                        • Recommended
                        The Best Home Improvement Store!
                        Clean and well organized store. Excellent selection of product. There are always options to compare to choose from. Employees are helpful and friendly - They go over and above to be sure you are leaving the store having had a good experience.
                        by
                          • Recommended
                          Great Service
                          Thank you for a great shopping experience, Dana was kind and helpful. I will look for her every time I come to the store. Perfect customer service.
                          by
                            Ask for Lawney
                            Great customer service!
                            by
                              • Recommended
                              Great Customer Service
                              Bought a Rheem Water Heater. Got help to get military discount going. Associates and cashier were very helpful.
                              by
                                • Recommended
                                Always very helpful
                                Rob helped me purchase a water softener, and he offered to load the machine into my truck. That helped as I'm elderly.
                                by
                                  mickey in appliances was great to deal with
                                  Mickey helped me purchase the washer and dryer i needed and she is very nice
                                  by
                                    • Recommended
                                    Dylan at Home Depot store #2104 Des Moines was excellent!
                                    Dylan Olson was extremely helpful and went above & beyond with his excellence in customer service. He was upbeat, positive tone of voice, offered additional help services & educated me about the programs for Proextra, that I was not aware of. He is a tremendous asset to your company and he made my buying experience very enjoyable. Thank you for hiring such a great employee!!!
                                    by
                                      • Recommended
                                      Great customer service
                                      If you are visiting this location, Dustan will definitely find what you need. He knows the store and where to find items. Just show him what you need and he will find it.
                                      by
                                        • Recommended
                                        The employees here are the best!
                                        The "South Side" gets such a bad reputation. I've lived here for 6 years and I believe this Home Depot hires the kindest employees. Anytime I've felt like a child who doesn't know anything about Air compressors, ceiling fans, you-name-it, there's been someone who acted like a dad would when teaching their own son. I love it!
                                        by
                                          • Recommended
                                          Dave is awesome
                                          Dave helped me out with my shelf and wood needs he’s super efficient same with the other employee I didn’t catch his name but he has a cool beard he helped me out a ton
                                          by
                                            • Recommended
                                            Friendly staff
                                            All the staff was friendly
                                            by
                                              • Recommended
                                              Weekend paint pick up
                                              As a contractor, it’s hard to get good help on a weekend at Home Depot. As things are directed more towards home loans. However, Dustin at the paint counter, gave good attention and helped out swiftly and got everything done that I need done to get in and out of the store.
                                              by
                                                • Recommended
                                                Great Service today from Dustin!
                                                I was in for a return today and Dustin did a wonderful job assisting me with questions I had about some De Walt tool bundles. Thanks South Des Moines Home Depot Team!
                                                by
                                                  • Recommended
                                                  GREAT CUSTOMER SERVICE
                                                  DUSTIN IS SUPER FRIENDLY AND HELPFUL!
                                                  by
                                                    • Recommended
                                                    Great service
                                                    David made our experience great. He has only been working for about 4 weeks and was so helpful and kowledgable.
                                                    by
                                                      • Recommended
                                                      My favorite store of it's kind.
                                                      We have purchased several appliances at this store, among many additional items. Have always been treated as a customer should be treated. Store is always neat, clean and organized
                                                      by
                                                        • Recommended
                                                        Larry ~ Lighting Department
                                                        When you’re in this store and need honest, kind and sincere help…go find Larry in the Lighting Department. He is the BEST!!
                                                        by
                                                          • Recommended
                                                          Associates
                                                          We received excellent help from the associates there to get a replacement part.
                                                          by
                                                            • Recommended
                                                            Great Srevice
                                                            Went into get a bagger for my mower. Eric hooked me up with what I needed. Loaded me up. You could tell he was authentic in how he enjoyed his work. Employees like Eric are extremely valuable. Thanks Eric
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 424 reviews

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