#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(515)974-2310
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Se 14th St
Des Moines, IA 50320
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Customer Store Reviews

  • 4.8 out of 424 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
Genuinely happy employees!
I truly wish I could remember the gentleman's name that helped me the other day. He was genuinely happy to be helping customers. He patiently walked me throughout the store ensuring that I had everything on my list for my project. I was utterly impressed! I will be shopping at this location again.
by
    • Recommended
    Excellent Customer Service!
    We bought a considerable amount of paint and supplies from the SE 14th Street store in Des Moines and received superb customer service from Lawney in the paint department and cashier Brookelyn. Thank you both!
    by
      • Recommended
      Great crew great selection
      Super friendly crew with everything I was looking for in stock. Way to go!
      by
        Great shopping experience.
        Friendly and knowledgeable staff.
        by
          • Recommended
          Military verification system sucks
          by
            Customer Service is excellent
            Purchased a grill and received service and help easily. Even though it was busy, they weren't to busy to help with questions. Very knowledgeable about their products.
            by
              • Recommended
              Carpet
              Purchased carpet from Home Depot on SE 14th for a rental. Employees were busy with a remodel but gave us all the time needed will be back for other things.
              by
                • Recommended
                Lawney in the Paint Department is Awesome!
                Lawney makes paint shopping fun! He is well-informed and has a great, positive attitude.
                by
                  • Recommended
                  Worth the trip
                  As I shopped for paint , two new hires Justin Kyle Provided customer service unlike what I'm use to of late. While still learning the store find it has all I need at a budget friendly price. Quality products at even homeowner find in their budget.. I'm a contractor need one stop shopping at prices mmy client can afford and does.
                  by
                    • Recommended
                    Title
                    Lawney Mullen was the third employee I saw upon my entrie & the first to greet me as well ask if I needed anything. He helped fins what I needed.
                    by
                      • Recommended
                      Excellent and knowledgable employees
                      Everyone that works at this store will help you, no matter what they're doing at the time. I usually don't feel comfortable in really large stores, but the employees here at great!
                      by
                        • Recommended
                        Great store
                        Great store with friendly and helpful employees
                        by
                          • Recommended
                          Exceptional customer service
                          The worker, Lawney, helped me throughout my entire trip and helped load my wood intro my car even at the end of the night!
                          by
                            • Recommended
                            Awesome customer service
                            Went shopping for new appliances and the service was the best. Found what we need with the friendly and reliable staff that got us a great deal.
                            by
                              • Recommended
                              Great Customer Service
                              Alan and Abel were excellent to work with. They gave amazing customer service and were extremely well trained in loading a half pallet of flooring into the back of my suv. They put safety railing up and Abel was extremely skilled in operating the fork lift. Both were friendly and very pleasant to work with. Not sure what you pay them, but it's not enough!
                              by
                                • Recommended
                                Friendly employees with one exception
                                Tried to get assistance and one employee ignored us. The rest of the employees were much more helpful and helped us select what we needed.
                                by
                                  • Recommended
                                  Friendly and Thoughtful Staff
                                  I came into this Home Depot looking to resolve a problem and also pick up some supplies for winter. Each and every employee I encountered today was professional, thoughtful, and friendly. They make shopping at Home Depot a real pleasure.
                                  by
                                    • Recommended
                                    Great customer service
                                    All the Home Depot associates I encountered were very friendly and helpful. Great job to all especially Bryson
                                    by
                                      • Recommended
                                      Brandon and Kayanna are awesome!
                                      They helped us find the tools we needed and were efficient in checking us out.
                                      by
                                        • Recommended
                                        Best associates EVER
                                        What a fabulous shopping experience today. The associates (especially Connie) quickly helped us find the multiple items that we needed.
                                        by
                                          • Recommended
                                          Excellent Customer Service
                                          Employee Lawney went above and beyond to help me. All employees were very helpful.
                                          by
                                            • Recommended
                                            Great service
                                            I'm extremely pleased with the custom blinds I had designed by Shelly ! Perfect fit
                                            by
                                              • Recommended
                                              Feeling Valued
                                              I have bought a number of items from this store over this year and keep being drawn back to this store because of this value I feel by the way the people working there treat me. I have also found good price purchases there. Thank them all and tell them to keep up the awesome work. I have many time recommended this store because there is always help near and awesome service rendered.
                                              by
                                                • Recommended
                                                Great service
                                                Looking for working table. Unable to find. Employee, Dayton assisted in finding the reduction we were looking for. Friendly, smart and eager to help. Couldn’t be more impressed in this experience at Home Depot.
                                                by
                                                  • Recommended
                                                  Electric Water Heater
                                                  I purchased a 40 gallon Rheem elecric water heater to install in my house. I also purchased additional supplies and tools to complete the job. I don't like to do any sort of plumbing, but the employee helped pick out the items and demonstrated how to install them. Just great to get that kind of service.
                                                  by
                                                    • Recommended
                                                    The SE 14TH Street Store in Des Moines not only has Great Products sold at reasonable prices, the...
                                                    The SE 14TH Street Store in Des Moines not only has Great Products sold at reasonable prices, they also have Great Customer Service from really kind and caring employees who will help you find what you need and the Friendly Checkout Clerks will make sure you are checkout quickly and efficiently and answer any last minute questions you may have before you leave the line. I just have three last words to say about my experience. GREAT CUSTOMER SERVICE
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Lawney was absolutely great in finding what I needed! Very helpful, professional & good humor!
                                                    Lawney was absolutely great in finding what I needed! Very helpful, professional & good humor!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Very clean and friendly staff
                                                    Very clean and friendly staff
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Very helpful customer service
                                                    Very helpful customer service
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Visited on a busy Saturday afternoon and the associates were so helpful and did everything to mak...
                                                    Visited on a busy Saturday afternoon and the associates were so helpful and did everything to make it as efficient as possible. They are always so informative and friendly!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 424 reviews

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