Reviews for Schenectady #1239

I always receive good service at this store, and I can usually find what I am shopping for. Of the three Home Depot stores in my area, I find this store to be the best of the bunch!

Associate Nikolas helpful. All of your stores have a problem with proper or no signage. Very frustrating!

The help employees are for the most part are only fair not very good.seem to busy doing their own thing.it is pretty bad when you have to get one employee to get another because one does not answer a call over the loud speaker.

You will always find kind, courteous employees, ready to help you in most anyway they can!!

VERY HELPFUL EMPLOYEES WHO HAVE A GREAT KNOWLEDGE OF PRODUCES

I am always working on house projects. The employees are always knowledgeable and helpful. Sometimes they will know a better and less expensive way of doing things. Very friendly.

I love this home depot they have more items I need and I get the help I need when ever I go there which is often. Thank you home depot.

THe store is always clean and the people are willing to help you with anything. Have even had customers help that have been helped by some of the employees and can recommend things when you are not sure which product to purchase. Makes it interesting to shop there.

I must've visited the store about 4 times throughout the day of may 21st,2017 and every time the staff were extremely friendly, courteous, easy to work with and knowledge was on point! Thank you for all you guys do and training your staff right !!!

Very friendly, pleasant, patient and helpful staff. They go above and beyond to understand your needs, explain options, alternatives, find everything you need and ensure you are happy

Very busy store but the service was still great

do all your shopping at one store where you can find better and cheaper only at THE HOME DEPOT.

Staff were knowledgeable of the products I asked about. Despite the store being busy staff never made me feel rushed. I had a better understand of my project when I left then before I came into Home Depot.

The Pro desk team at Home Depot in Schenectady is amazing. It has fast and easy checkout (even with a high volume of large items) and the floor team helps me find things a busy renovator needs.

I particularly like the fact that many employees have been in the same areas of the same store for a long time, and are quite knowledgeable about the products in their special areas, e.g., paint department, plumbing department, electrical department, windows/doors department. The same people have been there for many years and are very helpful in making decisions and offering advice. Similar stores often move employees around to different departments that they do not have knowledge about. An exception to this, however, is in the large appliance department. Several times I have searched in this department for appliances, such as refrigerators, stoves, washers and dryers. Many times I been confused by conflicting information from the website or an ad and what is in the store. Also, it is often hard to locate an employee who can help, and some even seem reluctant to help, and are no better informed about the products than I am. Several times I have wound up leaving and purchasing appliances at another store where the employees are more helpful. I would estimate that in the past ten years I have purchased at least $12,000 in appliances for myself and my children from a different store due to these problems.

John at your Paint section is Number #1, friendly, professional and extremely helpful with product knowledge. A great role model for your store. Bought lots of paint over the years and he AWAYS had a smile and "How can I help you". attitude. What a pleasure to do business here.

They never seem to have enough sale items in stock.

The staff and cashiers are very friendly at this store. I renovate vacant houses and they know me by name, and always help me find the tools and lumber I need to get the job done. Nancy is the world's friendliest cashier!

just one word awsome

I felt that the Customer Service Rep Kristy went above and beyond to assist me at the Schenectady store.

I have just relocated to this area fro Florida. I found store to be clean, employees were there to help with whatever you need and check out was very friendley!

The associates are always friendly. The associates know their products.

Products are easy to find. If i need help I get great assistance.

GREAT SERVICE, HAD EVERY THING I WAS LOOKING FOR AND VERY CLEAN

We had a very good experience at this store today!

I shop at this store frequently and the experience is always very positive.

The in-store directions and labeling of products is very well defined.

the store was clean and easy to find what I was looking for from the flyer

The store was very clean. And there was always someone there to help me.

Mohammad, Nate, and Share are awesome to work with excellent customer service!