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Filter Reviews By:Rating, Profile, Gender, Age (354)
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Showing 1-30 of 354 reviews
Jan 5, 2022
Great employee
Tami is superior at the self serve.
by
Recommended
Dec 6, 2021
Tim is fantastic
Tim was the most helpful person I have ever encountered at the Home Depot. Went above and beyond to help me solve a niche problem. Tim is the man!
by
Dec 5, 2021
Tanner and the Assistant Manager really helped to solve a problem
I had a short amount of time and Tanner's expertise really helped. Then when needed, the assistant manager also did his part to make sure we were taken good care of. Thank you HD Team!
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Recommended
Nov 28, 2021
Great customer service
I went to pick a product I purchased and the experience was good and fast. I was treated very well
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Recommended
Nov 27, 2021
Great Customer Service - Customer Excellence
It is awesome when I get a homedepot employee greeting with a smile and allowing to have a great experience at the store! Great Customer Service!!! Hope every employee seeks to allow customer to have great experience!!!
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Recommended
Nov 7, 2021
Great store
Been buying stuff to remodel our home
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Recommended
Nov 7, 2021
Awesome store
Great store & great help finding everything i was looking for....
by
Oct 21, 2021
Great customer service
The customer service desk in this store is the best. The greeter is hilarious and those things make us go back to that home depot and go to no other store.
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Recommended
Oct 1, 2021
Eric at the customer service/online pick up desk
Eric went out of his way to help me and my company with A very specific and confusing problem.it helped us get things ready
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Recommended
Jul 2, 2021
Kam and Tiersten in the flooring department were fantastic! Great customer service and attentiven...
Kam and Tiersten in the flooring department were fantastic! Great customer service and attentiveness! Thank you!
by
Verified Purchase
Recommended
Jun 28, 2021
This is a huge store. It literally makes me happy to visit this store as they carry pretty much a...
This is a huge store. It literally makes me happy to visit this store as they carry pretty much anything I need. Nazim Khan is a great sales associate. He helped me last time.
by
Verified Purchase
Recommended
Jun 12, 2021
Sage helped make loading 20 bags of mulch much easier than expected. Loading from the parking lot...
Sage helped make loading 20 bags of mulch much easier than expected. Loading from the parking lot inventory made it simple. She's a good employee!
by
Verified Purchase
Recommended
Jun 7, 2021
I went into the store to return a few items after spending probably $500 at this HomeDepot over t...
I went into the store to return a few items after spending probably $500 at this HomeDepot over the last few weeks. The employee doing the return messed up my return and I didn’t get the right amount back. When I pointed it out, he said the return was “complete” and the only thing he could do is take it off the total for a new purchase. I wasn’t planning on buying anything but I said fine. When I came back 5 minutes later I was treated with such disrespect and all of the employees treated me like I was trying to steal and would only give me a dollar off. They continued to make mean and rude comments and would not get a manager to help me. I left crying and am out the money lost. Never going back, glad there is a Lowe’s somewhat close.
by
Verified Purchase
Jun 1, 2021
I will always choose this specific store- the layout is great and they always have what I need in...
I will always choose this specific store- the layout is great and they always have what I need in stock.
by
Verified Purchase
Recommended
Jun 1, 2021
I love this store because I'm treated like a friend, not just a customer. 99% of the people are ...
I love this store because I'm treated like a friend, not just a customer. 99% of the people are very helpful and the few who aren't, don't last long. The store is orderly, well laid out and is convenient. After shopping there for 20 years, it's my go-to whenever anything breaks or I need a new product.
by
Verified Purchase
Recommended
May 23, 2021
The over all shopping has been and experience that I have had for over twenty-five years. with my...
The over all shopping has been and experience that I have had for over twenty-five years. with my business and personal shopping.
I can find most item in stock in all Home Depot stores around the united states.
PS. (THANK YOU HOME DEPOT TEAM) Keep up the great service.
by
Verified Purchase
Recommended
May 19, 2021
The store is nice but they crowd the isles with displays. They even put displays in the self chec...
The store is nice but they crowd the isles with displays. They even put displays in the self checkout. All of these make it hard to move around especially when there are a lot of people. Please keep the displays out of the walk ways!
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Verified Purchase
May 10, 2021
Interacted with 5 people in this store. Everyone was spectacular in their answers and helpfulness...
Interacted with 5 people in this store. Everyone was spectacular in their answers and helpfulness. One didn't know.. he was clearly new and still walked with me till he could direct me to someone who works have the answers I needed. Jeffrey in electrical needs a raise. I have never had that level of customer service at a home depot. And so did my cashier. I'm sorry I don't remember his name. But he helped with my credit app and if home depot really wants to know... they can look it up. He's deserving of that little bit of work on home depots part.
Store was clean, organized and stocked.
by
Verified Purchase
Recommended
Apr 27, 2021
This is my second flooring order this year. The flooring department and installers were outstanding.
This is my second flooring order this year. The flooring department and installers were outstanding.
by
Verified Purchase
Recommended
Apr 26, 2021
If you are buying appliances from this store or any Home Depot, buyer beware. In my case, I boug...
If you are buying appliances from this store or any Home Depot, buyer beware. In my case, I bought a dishwasher and had it delivered to the store. Upon picking it up they loaded it into the truck for me. I now understand that they are supposed to open it up and inspect for damage which they did not. It took a couple of months for the builder to be ready for installation and when we opened it up we discovered a damaged front panel. Sorry, was their response, you've just bought a dishwasher that won't work but it's your fault for not inspecting it. I also found out that you've only got 48 hours to get it installed and see if it has a problem. If it takes you 3 days to do that and it doesn't work, then too bad, you now own a defective appliance and they won't do a thing about it. If you're a contractor, you'd better buy from some place that will back up their products.
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Verified Purchase
Apr 25, 2021
VERY BAD EXPERIENCE! Customer Service Rep that was too preoccupied chatting/joking around with ot...
VERY BAD EXPERIENCE! Customer Service Rep that was too preoccupied chatting/joking around with other employees to accurately listen to my request regarding a return which she had repeated back to me. She put $213.00 back on my card instead of the needed/requested store credit. Now my $213.00 is in limbo for 5 to 7 business days. My father (disabled Veteran) had to come in to cover/pay for my materials and Manuel the cashier, gave him a very hard time making him struggle by having him walk from one end of the store to the other to "Sign Up" for his military discount even though he presented his Official Military ID to Manuel (the un-friendly cashier). Other Home Depots simply accept my father's Military ID (which has his Photo on it & the Branch of service) and treat him with the respect every Veteran should get. My father walks with a very distinct limp which is painful for him, but he was made to go to the other end of the store to "Sign Up" when this IS NOT MANDITORY in order to get his Military discount. The cashier was pulling a little Power Play that was VERY VERY BAD for Home Depot and it's image. Shame On You !!!!!!
by
Verified Purchase
Apr 18, 2021
We needed a custom nut with a metric size and worked with Doug in the Tool Rental to see if any c...
We needed a custom nut with a metric size and worked with Doug in the Tool Rental to see if any customization could be done to a nut purchased at the store. He was so willing to help and was amazing at solving our problem. Thank you Doug!!!
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Verified Purchase
Recommended
Apr 11, 2021
Employees were helpful and knowledgeable.
Employees were helpful and knowledgeable.
by
Verified Purchase
Recommended
Mar 31, 2021
Always friendly and willing to help. Store is clean and employees are knowledgeable and willing t...
Always friendly and willing to help. Store is clean and employees are knowledgeable and willing to go the extra mile, and this is a consistent culture. I shop there frequently and Ive come to expect it and am never let down!
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Verified Purchase
Recommended
Mar 30, 2021
Pro DesK Jackie was fabulous.. so pleased
Pro DesK Jackie was fabulous.. so pleased
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Verified Purchase
Recommended
Mar 15, 2021
Some very friendly people in this store and helpful as well.
Some very friendly people in this store and helpful as well.
by
Verified Purchase
Recommended
Mar 14, 2021
Customer Service Desk rocks
Customer Service Desk rocks
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Verified Purchase
Recommended
Feb 18, 2021
Very clean and well stocked
Very clean and well stocked
by
Verified Purchase
Recommended
Feb 16, 2021
The only reason why I come to shop at HomeDepot is because of the people they work their, I feel ...
The only reason why I come to shop at HomeDepot is because of the people they work their, I feel very valued as customer also the people work at Home Depot they have the knowledge of the product and they help you out, orient you and advice you what to do with any fix or install in your home project.
by
Verified Purchase
Recommended
Feb 9, 2021
This store has no customer service skills. I would highly recommend driving to a different location
This store has no customer service skills. I would highly recommend driving to a different location