#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)419-6102
Tool & Truck Rental(803)419-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
285 Forum Drive
Columbia, SC 29229
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Customer Store Reviews

  • 4.7 out of 613 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (613)
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Showing 1-30 of 613 reviews
Great Staff
The staff is always very helpful and friendly at this store.
by
    • Recommended
    This store rocks!
    I have gone to this store for the purchase and installation of my carpet (entire upstairs). Because of the professionalism, I have returned to this store to work with the same specialist, and I just purchased hardwood floors for my entire downstairs.
    by
      • Recommended
      Don’t expect much help
      Other than the one person at customer service, we were ignored completely and one employee got confrontational towards us and the person at customer service.
      by
        Stupid Military Discount Policy
        Saw several elderly military retirees, one was even handicapped. They could not get their military discount with their identification cards because of some crazy policy that you needed to download an app and have your service verified. That's ridiculous when you got an identification card that shows whether or not you are active, veteran or retired, national guard or army reserve
        by
          Countertops selection
          Just ordered countertops on Friday evening can’t wait for them to get here Kathy and countertops went beyond and above my expectations she did a great job and I want to thank her for the time she spent with us Through the process of our purchase Kathy could have left when we got there but she stayed to help us
          by
            • Recommended
            Military Discount
            Not easy to use my Military discount compared to Lowe’s, I don’t have a smartphone so unless you buy online it’s very hard to use
            by
              Exceptional Service at Home Depot -Sandhills Columbia, SC
              Sales associate Marcus went over and beyond in assisting us in purchasing toliets for our new home. He located a fork lift and immediately brought the items to the loading dock to load I my husband truck after waiting for some at the registers. He was professional, patient and very respectful
              by
                • Recommended
                Great associates to help
                Such great advice and assistance from the gentleman in the lighting dept.Denise and Alisha were so helpful in ordering via catalog several seasonal items that were not yet available on the floor. Will definitely return!
                by
                  • Recommended
                  Awesome
                  The best in town. I’ll always shop here.
                  by
                    • Recommended
                    Sale Cashier Meochia
                    Very friendly and helpful Great experience
                    by
                      • Recommended
                      Sunday Afternoon - Pleasant Shopping Experience
                      We were shopping for light bulbs for the parish hall at our church and with the assistance of an employee were quickly able to locate the type we needed. The store was mildly busy but everyone was pleasant and helpful, all the way through the checkout process.
                      by
                        • Recommended
                        Excellent Customer Presence Acknowledgment
                        From the time I walked into this store the employees were very helpful and they all look happy. It felt like the Chic-Fil-A of retail.
                        by
                          • Recommended
                          Great Experience
                          Great store, and Great Employees. This Home Depot was very clean and organized.
                          by
                            • Recommended
                            Excellent customer service!!
                            The number of people assisting me was great! Other stores you have to hunt people down! I want to specifically mention Kevin because I was VERY impressed with his professionaism, attention to detail and ensuring the safety of the employee who had to use a machine to get a large item down for me.
                            by
                              • Recommended
                              Great Customer service!!
                              Nan Eisenhower is the best associate I have ever worked with in a Home Depot!! She made it happen for me today! I will be back looking for her to help on my next visit!
                              by
                                • Recommended
                                Great customer service
                                Ronda is awesome and friendly
                                by
                                  • Recommended
                                  Great service
                                  Store is friendly and great service
                                  by
                                    • Recommended
                                    Great customer service
                                    Ronda is helpful all the time.
                                    by
                                      • Recommended
                                      Great customer service
                                      Ronda is awesome! Israel is very helpful!
                                      by
                                        • Recommended
                                        Sandhills Home Depot is the best home improvement store I have delt with. The staff are super kno...
                                        Sandhills Home Depot is the best home improvement store I have delt with. The staff are super knowledgeable, helpful, and friendly. I drive 72 miles to do buisness with them as opposed to doing buisness with our local home improvement store.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Clean store; products easily found; personnel very friendly and knowledgeable.
                                        Clean store; products easily found; personnel very friendly and knowledgeable.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great service !! I was able to get the product that I wanted. The sales associate was right on ...
                                        Great service !! I was able to get the product that I wanted. The sales associate was right on time and I was not in the store a very long time to finalize my purchase.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I am dealing with this store from out west and they have gone above and beyond. Thanks to Cindy ...
                                        I am dealing with this store from out west and they have gone above and beyond. Thanks to Cindy and the store manager.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I love the convenience of Home Depot near my neighborhood. The store is well-lit and inviting and...
                                        I love the convenience of Home Depot near my neighborhood. The store is well-lit and inviting and does an excellent job of having items in stock.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I was able to find what I was looking for in a HURRY ... Store was clean ... Workers w...
                                        I was able to find what I was looking for in a HURRY ... Store was clean ... Workers were FRIENDLY ...Checked out FAST.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Totally AWESOME associates in this store...Thanks a BUNCH for your professionalism and patience.
                                        Totally AWESOME associates in this store...Thanks a BUNCH for your professionalism and patience.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Bought a vanity from home depot yesterday and paid 100.00 cash and put the rest on my credit card...
                                        Bought a vanity from home depot yesterday and paid 100.00 cash and put the rest on my credit card. When I got home I saw where the cashier only put where she received 50.00 cash. I immediately called the store and spoke to an operations manager who was very uninterested and rude and forwarded me to a front end Mgr to take my info. When the ops Mgr came back on the line I asked what if the cashier pocketed the money. He responded extremely rudely with they would do an investigation and call me the next day. You guessed it haven't heard anything.
                                        by
                                        • Verified Purchase
                                        After several weeks of frustration with GE Appliances, we called into the store to ask for help. ...
                                        After several weeks of frustration with GE Appliances, we called into the store to ask for help. We were not really expecting too much, but from the time we explained the problems, they could not have been more helpful. We left the store feeling that there was someone who actually cared about their customers. We have always been regular customers, and after our last visit, we are even more confident that this relationship will continue for many years.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Ms Marilyne Ndanjo was very patient with my needs. She assisted me with a military discount and a...
                                        Ms Marilyne Ndanjo was very patient with my needs. She assisted me with a military discount and a gift card used for my purchase. Thank you for your kindness.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I had assistance from 4 staff members on a recent trip to buy a lawn mower. All four were genuine...
                                        I had assistance from 4 staff members on a recent trip to buy a lawn mower. All four were genuinely friendly and helpful. What could have been an intimidating shopping experience (a middle-aged woman buying something she couldn't lift herself) went so quickly and easily. Thank you!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 613 reviews

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