#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)419-6102
Tool & Truck Rental(803)419-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
285 Forum Drive
Columbia, SC 29229
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Customer Store Reviews

  • 4.7 out of 613 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (613)
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Showing 1-30 of 613 reviews
Horrible customer service
Cashier Teneisha was more interested in leaving self checkout to go to another associate to gossip about me, which was very disturbing and uncalled for! I do not understand why women act like that. This happened at 11:25am at self checkout. I spend so much money here it’s ashame I have to go across town to the next Home Depot because I absolutely hate shopping at this location!
by
    I don’t work in this department
    Try and find an associate. Almost impossible. When you do, the answer you usually get is sorry I don’t work in this dept. Try going the the customer service desk. When you do customer service says what you need is in ? I think aisle. You think! I’m here because no one can help me. Try again. I have and guess what “Lowes” had it.
    by
      Nice team
      Enjoyed my interactions with the staff and was fortunate to get my refrigerator is the shortest lead-time I could find.
      by
        • Recommended
        Great Store!
        We enjoy shopping at The Home Depot in Sandhills. They generally have the products we need and the employees are friendly. The store is clean and organized.
        by
          • Recommended
          superb
          since moving here, i have been working on severeal home projects and it is a pleasure to shop at this location. the employees are not only friendly, but extremely helpful and the store is always clean and well stocked.
          by
            • Recommended
            GREAT Customer Service by Phyllis! Excellent plant selection today.
            Beautiful, healthy plants today.
            by
              • Recommended
              Great customer service
              Iman was great very helpful and kind.
              by
                • Recommended
                Amazing employees
                This store has great employees. Management is sure doing the right thing. Everyone sees happy to work there and someone is always available to answer questions or help me find an item.
                by
                  • Recommended
                  Awesome Employees!
                  I went to the store today and needed a little extra help. Ms Denise greeted me at the door and went with me to get what I needed, she even went as far as helping me load it up since I was not able to do it by myself. In the lumber department Mr John assisted and they went through the boards to choose the best one for me.
                  by
                    • Recommended
                    Ebony is Amazing
                    Ebony is a great employee! She went above and beyond to assist my family after a cluster of 3 other employees told us the items requested were not available as they returned back to their conversation. Ebony not only found the items electronically, she then walked us to the items and helped us find exactly what we needed! I will definitely come back to this store because she works there.
                    by
                      • Recommended
                      Very friendly and engaging locatio.
                      I needed to get some vertical blind replacement for my window. I was not only assisted with getting the right product, but the associate cut the blinds to the length I needed.
                      by
                        • Recommended
                        Employees are very helpful!
                        This is by far the best home improvement store. The employees here are very willing to assist in finding items. Avi and Charmilia were a great help to me today and made my shopping trip a pleasure.
                        by
                          • Recommended
                          Great employees here at this location!!!!
                          I shop this location very often and i have never had a bad experience. There are always employee egger to help and they are all so nice and polite. They even take the time to make sure YOU are having a great day!!!!
                          by
                            • Recommended
                            Super nice staff!
                            I was assisted in finding some items in the store. (A PERSON GREETED ME AND VOLUNTEERED to assist.) I did not have to hunt down a store associate. Also, Sonya the Cashier was super nice and helpful.
                            by
                              • Recommended
                              easy access
                              Plenty of parking spaces, direction signs made finding what I needed easy, check out was a breeze.
                              by
                                • Recommended
                                Excellent store in an excellent location
                                The HD store in the Sandhills Mall is well organized, always well stocked, and the staff are very friendly and helpful. Shopping here is a pleasure, and on the rare occasion when returns are necessary, they're easy and fast. This is a great store.
                                by
                                  • Recommended
                                  Customer Service
                                  I’m never disappointed with the services I receive at Home Depot.
                                  by
                                    • Recommended
                                    Employees
                                    by far the best group of employees in a home improvement I have ever witness. My cousin told me it was the best store to shop at. He was right.
                                    by
                                      • Recommended
                                      Excellent service and product availability
                                      Got great service from all the store employees and particular from Ashley the cashier. The store was orderly and neatly arranged and well marked to fine products. Also the product selection was very good.
                                      by
                                        • Recommended
                                        Home Depot Freezers
                                        I am glad to have the Home Depot store at Sandhills. I shop there a lot and do recommend it. They had more freezers in stock that anywhere else we went.
                                        by
                                          • Recommended
                                          Great customer service
                                          Every employee I interacted with during this visit offered me great customer service and assistance! Everyone was friendly, nice and helpful. They all seemed happy to be at work! Great customer service seems so few and far between, but I greatly enjoyed this visit!
                                          by
                                            • Recommended
                                            Friendly
                                            The cashier was friendly and ready to help. Kept a smile on her face even with my difficult requests.
                                            by
                                              Military Discount
                                              The service I received was great, the people really go above and beyond. But when it came time to pay for the purchase, no military discount on flooring /install orders. Now it makes shop around, for the best deal in town. They need to fix this. In this times, every little bit we can save , helps.
                                              by
                                                • Recommended
                                                Exceptional Service with a family like Atmosphere!
                                                This Store understands the importance of Service and communication. Every time my family and I go we feel at home knowing we will have our questions answered.
                                                by
                                                  • Recommended
                                                  Best service and help EVER
                                                  I have been to the competition’s and this store is all about customer service with KNOWLEDGABLE PEOPLE! Can’t find that anywhere anymore!
                                                  by
                                                    • Recommended
                                                    Workers avoid customers
                                                    The staff is depressed and shows no interest in customers.
                                                    by
                                                      Gardening Center Excellence
                                                      I had an armful of items, unsure of her name I think started with a C, offered to get me a buggy & went and got for me --so kind!! Also first time ever I bought plants and was offered to give me plastic to put underneath to protect my car, really loved this by Deanna the Cashier!! Also clearance plants actually rang up the clearance price, I have been to other stores (not home depot) where the clearance sign and sticker have not rang up correctly.
                                                      by
                                                        • Recommended
                                                        LOVE THIS LOCATION, EVERYONE IS SO HELPFUL AND PLEASANT TO BE AROUND.
                                                        by
                                                          • Recommended
                                                          Overall Impression of the Village at Sandhill Store
                                                          The overall impression of the Sandhill Store is my reliance that this store will have the product I am looking for.
                                                          by
                                                            • Recommended
                                                            So helpful!
                                                            Always welcoming and supportive! Thank you for your stellar customer service!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 613 reviews

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