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Showing 1-30 of 522 reviews
Apr 30, 2024
Always Helpful
Tools, paint or building supplies to Garden supplies. Great choice together with helpful service from staff. If they do not have the answer to your questions, they will usually find someone who does. Love shopping at Home Depot San Marcos Ca
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Recommended
Apr 3, 2024
Great location
Employees are very friendly
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Recommended
Mar 30, 2024
difficult return GREAT customer service
I had purchased a faucet during the summer but no longer needed. Daisy and Jake her manager were kind and just about the return process and the amount of time it took.thank you
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Recommended
Mar 2, 2024
Mireya at the pro desk
Just wanted to send a shout out to Mireya at the Pro desk check out. She helps me often with my Pro sales and is a pleasure to work with. Always a pleasure to see her there at the Pro desk when I’m ready to check out
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Mar 2, 2024
Five Stars Ain’t Enough!
I do not know a saw blade from a tile cutter, but the associates at this particular store do. They treated me like an old friend and took the time to help me, even when I was shopping in a department that was not their own designated area. Gwen walked the store to help me find safety grab bar for mom, and the guy from plumbing helped me get Alex the correct laminate cutter blades. Donna helped me use my new Home Depot credit card for the first time while I’m still waiting on the hard card through the mail. Everyone was so helpful. Plenty of parking and shelves are all stocked, no excuses. I just moved to a new home and this store is conveniently located for all homeowner needs. Yeah. I’ll definitely be back. Awesome store, best staff ever, and I was made to feel welcomed the moment I walked through the door.
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Recommended
Feb 25, 2024
Great Women Employees!
Today, I decided to only shop at The Home Depot in the future due to the excellent help I received from Alice, Diana, and Julie. They made sure that I had what I needed and there was no waiting for my return or my purchases. I could have waited but Julie told me that Diana could check me out. All three of my interactions were friendly, professional, and efficient. I believed they truly enjoyed working with the public and they made my visit complete!
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Recommended
1 found this review helpful
Jan 31, 2024
Owner
I like to thank both Linda and Norma, they’re good and easy to work with . I would give them a 5
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Recommended
Jan 17, 2024
Knowledgeable associates and great attitudes.
Gwendolyn was a very big help with my purchase and the overall vibe of the store is very positive.
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Recommended
Jan 10, 2024
Staff
Daisy in customer service is a gem. And know s her job very well. Always a pleasure to see her.
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Recommended
Dec 17, 2023
Marianna was so helpful
I needed help in plumbing, everyone from dept was out, but Marianna, who I found in appliances, walked over to plumbing aisle to help me find what I needed to change valve on a toilet. It wasn't her dept but she helped me find what I needed. Most employees walk away if asked to help outside their dept. You rock Marianna, thanks for being so helpful.
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Recommended
Dec 15, 2023
Agressive Solar Installation Sales People targeting customers in this store
I was confronted by a relentless Sun Run sales person who could not take my cue to end his sales pitch while shopping at this home depot. It wasn't enough to say "not interested" he persisted and repeated his request to come to my home many, many times. He said he was authorized by the store to pitch his sales, what a horrible thing to do to your customers.
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Dec 13, 2023
Nice shopping experience
I usually have a nice visit with Homedepot employees
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Recommended
Dec 9, 2023
Helpful
Gwen was really helpful and Alex
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Recommended
Dec 5, 2023
Horrible service getting my Christmas tree.
Lack of customer service isn't going to ruin my tree trimming experience. Hard to pay 100 for fresh tree and not even be greeted or helped in the process. Was only 2 customers on lot. Hope this inspires employees and managers to show some care and Christmas spirit
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1 found this review helpful
Nov 30, 2023
HAPPY AND FRENDLY EMPLOYEES
THE EMPLOYEEES ARE FRIENDLY AND VERY HELPFUL
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Recommended
Nov 17, 2023
Julie
Very knowledgeable about products and service ces with Home Depot
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Recommended
Nov 11, 2023
Best Customer Service with Julie
My husband and I always come to the Home Depot in San Marcos. The first thing we do upon entering is look for Julie. Whatever we need, she is there to guide us in the right direction, and she stays with us until everything is just right. From start to finish, Julie makes shopping at Home Depot the best!
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Recommended
Oct 4, 2023
10/10 customer service! Go Julie!
Julie was absolutely amazing; 5 stars ⭐️ A++ rating! She was smiling and friendly with literally EVERY CUSTOMER and said hello- that simple action can brighten anyone’s day! She helped me un-assemble a Halloween decoration so it would fit in my car! It was the last one and floor model but I was able to get it! Julie even helped me get it in the car as I had my dog with me. Sir Bentley the bully and I had an amazing evening after our interaction with Julie! She is a wonderful asset to your team!
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Recommended
Oct 1, 2023
Friendly folks but lamp/lighting dept needs attention
The lighting display is dusty and lights are missing parts. Could use some attention.
Otherwise, my favorite store.
Appreciate Rose and the others in the paint department. Always nice and helpful.
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Recommended
Oct 1, 2023
Best HD - Super knowledgeable people
Thank goodness for the folks at my Home Depot! Everyone really knows their stuff and are more than happy to help and answer all your questions! Friendly, happy and they make you feel like they’re there specifically just for you
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Recommended
Sep 19, 2023
floor Jack
Everything good for me
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Recommended
Jul 22, 2023
Store was neat and stocked
I just needed a simple purchase and the employees were able to help me.
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Recommended
Apr 27, 2023
Great customer service, and store conditions.
Employees were very helpful. Tom and Julie were a huge help finding the items and making my shopping experience quick and easy.
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Mar 19, 2023
Awesome lawn & garden section
Staff is really friendly & knowledgeable,
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Recommended
Mar 5, 2023
Out of Stock on many common items.
Frequently out of stock on common plumbing, gardening, cleaning items. Long lines. No self-checkout. (Cashiers hold the guns and scan products— not self checkout? Causes delays)
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Feb 26, 2023
Dirty shelves, unorganized and unprofessional employees
I walked into #6656 this morning and was not greeted by any employees, the walking aisles were not cleaned, products were unorganized on shelves. A total mess. Is Home Depot #6656 night shift working or sleeping?
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Feb 2, 2023
Thank you Lexie in Garden
My dad & I walked into the Garden Center, we notice their was a cashier on her cell phone. We asked if she knew where the Perlite was, she seemed bothered & said “I don’t know” I asked if she could call someone to help & she did. After a short time Lexie (in garden) & another young man w/curly blond hair showed up. Lexie the young man helped us load up the dirt & chicken manure we needed & she listened to our question Re: perlite. Levi’s took us directly where the perlite was & offered to help load up our vehicle. I had hip surgery & still recovering & my dad is 81. Lexie was super helpful!
Kuddos to whom ever hired her. She has a can do attitude & GREAT CUSTOMER SERVICE. We were great full to have been helped by her. Thanks again
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Recommended
Jan 22, 2023
Great service
I needed some help and I ask a middle age gentleman for help and I waited for him until he finished helping other costumer. I saw another worker but because I saw how he was helping the other costumer I wanted to ask him. He helping me so much, took the time to help and showed me the different ways to use it. I forgot to ask him for his name or even look at his batch. If this helps, he speak some spanish (Caucasian men). He gave me the best service ever. I want to thank him for his hard work and wonderful service.
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Recommended
Jan 21, 2023
Lots of products, clean store, friendly employees.
I like driving by and seeing the parking lot full. I am a stockholder so it is good to see the stock price hang8 g there at +- $300!