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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
Jun 10, 2019
The in store shopping experience was great. Trying to follow up on the phone was not so great. Ha...
The in store shopping experience was great. Trying to follow up on the phone was not so great.
Have not received the service or products yet. Will update after install.
by
Verified Purchase
Recommended
Apr 30, 2019
Staff is super helpful and friendly. Very clean and organized.
Staff is super helpful and friendly. Very clean and organized.
by
Verified Purchase
Recommended
Apr 18, 2019
I am re-writing my review as requested. While I worked at Home Depot for a year and a half and I...
I am re-writing my review as requested. While I worked at Home Depot for a year and a half and I know where most everything is. I'm not a completely satisfied customer. Now I shop at this location often. On two purchases the customer service,"after the purchase" was not up to par for a company that advertises itself as experts. I f somronr wwants to contact me I'd more than welcome the contact. Since my purchase of a fridge and flooring , I've gone to another company and ordered carpet,a washer/dryer and a dining table. May I say on the plus side the store is always clean and safe. The employees are great and often save me time and effort on a project.
by
Recommended
Mar 16, 2019
The store is clean aisle clear. There is always an employee that is willing to assist with reques...
The store is clean aisle clear. There is always an employee that is willing to assist with requests and with a smile. The employees are always friendly.
by
Verified Purchase
Recommended
Mar 4, 2019
This store is stepping up their game. It was clean and well stocked and had everything we needed...
This store is stepping up their game. It was clean and well stocked and had everything we needed. An employee, Justin, was amazing and helped us find everything we needed start to finish. Love store #8560 south Reno and team Justin!
by
Verified Purchase
Recommended
Feb 23, 2019
This store is in a very convenient location for me since I live just across the street. It is ni...
This store is in a very convenient location for me since I live just across the street. It is nice to go into a store and have friendly and helpful staff greet you with a smile. Julia helped me find what I was looking for and she made me feel welcome in this store. Some other places act like you're bothering them if you need help finding anything.
Keep up the good work!
by
Verified Purchase
Recommended
Feb 12, 2019
always clean, good employees
always clean, good employees
by
Verified Purchase
Recommended
Feb 10, 2019
Great people, clean and well organized store.
Great people, clean and well organized store.
by
Verified Purchase
Recommended
Jan 31, 2019
I spend much of my time building small projects and soon will take on the self-contracting my new...
I spend much of my time building small projects and soon will take on the self-contracting my new home. As someone who has done a few home make-overs, and remodels, I look forward to using Home Depot as my one-stop-shop for all my supplies and even decor!
by
Verified Purchase
Recommended
Jan 25, 2019
the store is clean and customer service has been great.
the store is clean and customer service has been great.
by
Verified Purchase
Recommended
Jan 3, 2019
THIS STORE IS AWESOME. SUCH FRIENDLY EMPLOYEES AND MANAGERS. I FEEL LIKE THIS IS AN EXTENSION O...
THIS STORE IS AWESOME. SUCH FRIENDLY EMPLOYEES AND MANAGERS. I FEEL LIKE THIS IS AN EXTENSION OF MY HOME. HAD ONE PROBLEM RECENTLY AND BOY, DID THEY FIX THAT PROBLEM IMMEDIATELY. THANK YOU HOME DEPOT...........
by
Verified Purchase
Recommended
Dec 7, 2018
Phyllis Lawson was very helpful and courteous.
Phyllis Lawson was very helpful and courteous.
by
Verified Purchase
Recommended
Dec 6, 2018
I was returning unused items from a flooring project and a very courteous young man went with me ...
I was returning unused items from a flooring project and a very courteous young man went with me to unload my car. The person at the Returns Desk was knowledgeable, helpful and pleasant. The whole process went smoothly and quickly. Afterwards I had a Chofu item I needed and was directed/show where they were located in the store.
by
Verified Purchase
Recommended
Dec 3, 2018
The staff on 02 December 2018 was very helpful and friendly.
The staff on 02 December 2018 was very helpful and friendly.
by
Verified Purchase
Recommended
Nov 16, 2018
The employees at this store are awesome. Doug, Connor Frace and Rebecca could not have been more ...
The employees at this store are awesome. Doug, Connor Frace and Rebecca could not have been more helpful with my small but yet complicated project. I will from now on drive the extra miles to shop at this location.
by
Verified Purchase
Recommended
Nov 10, 2018
Employees at the store were extremely helpful and courteous
Employees at the store were extremely helpful and courteous
by
Verified Purchase
Recommended
Oct 30, 2018
Great store, very helpful and Bethany was very helpful!
Great store, very helpful and Bethany was very helpful!
by
Verified Purchase
Recommended
Oct 27, 2018
Never EVER pay this store to deliver your items. There is no "window" given for delivery so you...
Never EVER pay this store to deliver your items. There is no "window" given for delivery so you are stuck waiting all day (and we took the day off for this), there is no integrity in speaking to a representative, and you were told "it could be there at 8:40am" actually means 5:40pm.
The store isn't bad but they absolutely should keep up with industry standards and basic decency for deliveries. Phone reps should be honest and clear with customers instead of misleading them to think that "it's on it's way" means anytime soon.
by
Verified Purchase
Oct 24, 2018
Stay out of Rose's cashier line, she is inept.
Stay out of Rose's cashier line, she is inept.
by
Verified Purchase
Oct 22, 2018
Store was clean, easy to find what you're looking for and if you have trouble, there are knowledg...
Store was clean, easy to find what you're looking for and if you have trouble, there are knowledgeable employees to point you in the right direction.
by
Verified Purchase
Recommended
Oct 21, 2018
Best store ever, best store ever..... Great employees, fun & friendly, and helpful in all areas.....
Best store ever, best store ever..... Great employees, fun & friendly, and helpful in all areas.... makes me want to work there....!!
by
Verified Purchase
Recommended
Sep 12, 2018
Very friendly associates!
Very friendly associates!
by
Verified Purchase
Recommended
Aug 30, 2018
The store had what I needed once I found it.
The store had what I needed once I found it.
by
Verified Purchase
Recommended
Jul 21, 2018
Excellent service! Courteous & friendly employees very willing to help!
Excellent service! Courteous & friendly employees very willing to help!
by
Verified Purchase
Recommended
Jul 14, 2018
Very satisfied with the customer service at this store. I am there every week!
Very satisfied with the customer service at this store. I am there every week!
by
Verified Purchase
Recommended
Jul 14, 2018
I am in the store every week. I go there because the employees are always nice and accommodating.
I am in the store every week. I go there because the employees are always nice and accommodating.
by
Verified Purchase
Recommended
Jul 11, 2018
YOUR STORE IS A GREAT PLACE TO SHOP. I HAVE SHOPPED THERE SINCE IT OPENED. THE HELP IS GREAT AND ...
YOUR STORE IS A GREAT PLACE TO SHOP. I HAVE SHOPPED THERE SINCE IT OPENED. THE HELP IS GREAT AND THE STORE IS ALWAYS CLEAN AND WELL MAINTAINED. YOU HAVE SOME LONG TIME SALES ASSOCIATES WHO ARE AN ASSET TO YOUR OPERATION. I HAD A RECENT DEALING WITH RON AND CLIFF, AND THEY ARE A COUPLE OF THE REASONS I LIKE SHOPPING AT YOUR STORE. I AM SURE YOU HAVE MANY MORE GREAT EMPLOYEES, BUT I DON'T KNOW THEM BY NAME.
by
Verified Purchase
Recommended
Jul 1, 2018
Definitely the best Home Depot in Reno.
Definitely the best Home Depot in Reno.
by
Verified Purchase
Recommended
Jun 26, 2018
The store layout is very good. This Homedepot has a large inventory. Personnel are knowledgeable ...
The store layout is very good. This Homedepot has a large inventory. Personnel are knowledgeable and courteous
by
Verified Purchase
Recommended
Jun 22, 2018
We love this Home Depot, Great employees that work with you. They know where the product that yo...
We love this Home Depot, Great employees that work with you. They know where the product that you are looking for is. Its just a nice store with great customer service.