#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(775)850-7602
Tool & Truck Rental(775)850-7608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1001 Steamboat Pkwy
Reno, NV 89521
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 314 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
Best HD ever
Super friendly employees. There always is someone there to help
by
    • Recommended
    Great Store!
    My husband and I had one of the best experiences at your store. Great help and very kind employees
    by
      • Recommended
      Great store with great staff
      The folks who work in this store are always very helpful and friendly. If they don't have the answer to a question they will find someone who does.
      by
        LOVE HOME DEPOT
        NEW CARPET, DRAPES, ORDERING, MEASURING, ALL DONE SO EASY AND QUICK. BEST PRICES OUT THERE!
        by
          • Recommended
          Exceptionable help
          Tammy and Jackie helped me with my pro extra membership that I didn’t realize. Showed me how to register my purchases so I can get money on my account.
          by
            • Recommended
            Great Customer service!
            Angela in appliances is one to see. Bought LG washer, dryer and refrigerator. Great product knowledge and pleasant to deal with.
            by
              • Recommended
              Customer service
              I had a return, and had the most pleasant experience, no hassle or trouble ! Fara was very kind to help me out with this return . Smile through the whole process and very helpful!
              by
                • Recommended
                I paid full price for a used vinyl cutting tool with dull blade.
                I bought a vinyl plank/tile cutter just to find out it had been used before. It was scratched up and the blade was dull. HD should check returned items to make sure they are in new conditon before putting them back on the shelf. I will be returning this tool for a full refund. Very annoying and disappoointing since it delayed my installation.
                by
                  Customer service
                  I had the greatest customer service at this place today, farah was the nicest person I ever seen in this Home Depot , very attentive caring! I’ll be going back for my other shopping !
                  by
                    • Recommended
                    Employees always very helpful
                    I enjoy the emplyees at the South Reno store. they are always very helpful and checkout is always quick and easy.
                    by
                      • Recommended
                      Excellent Customer Service
                      Andrew who helped us at Home Depot was polite and made the trip fast. He was new but did not hesitate to help us and used his handheld inventory machine to do this. I want to call him out because he just made this trip so easy on us! Thanks Andrew!!!!
                      by
                        • Recommended
                        Poorly stocked HD with fewer products than other stores
                        The biggest benefit of the Steamboat HD is that it's close. But that's where it ends. Steamboat has fewer products than Neil or McCarran stores. Steamboat is also poorly stocked. The saving Grace are some employees like Tammy who serve the customers with a competent smile.
                        by
                          Best Home Depot in town
                          Always friendly employees that are willing to help you find anything you are looking for.
                          by
                            • Recommended
                            Great customer service
                            I am a widowed senior and the customer service I've had at this store is excellent. The young people in the store are very friendly, helpful and polite. I'm always impressed with the staff. When I have questions regarding a project, they have been great listening to my needs and or recommending something that will get my project done.
                            by
                              • Recommended
                              Friendly, knowledgeable and helpful employees
                              I always go to this particular store rather than other of the same kind. The professional knowledgeable staff are always friendly and quick to help you find whatever it is you’re looking for. It’s a great place to shop for any of your needs.
                              by
                                • Recommended
                                Tammy is the best!!
                                Tammy really made me feel like a valued customer and made my visit to Home Depot less stressful and even fun. As a new homeowner in a new state, she truly eased some of my anxiety of future Home Depot trips.
                                by
                                  • Recommended
                                  Great exceptional service at Home Depot!
                                  Great service and definitely friendly staff. Exceptional customer service and knowledgeable.
                                  by
                                    • Recommended
                                    One stop shop store , I truly like.
                                    Employees or sales persons were truly helpful and professionalism was shown .
                                    by
                                      • Recommended
                                      Staff always helpful and friendly
                                      Always a great experience
                                      by
                                        • Recommended
                                        Customer Service is great!
                                        I'd ordered some materials for a small repair project online, and then, in the same day discovered I wouldn't need them. So cancelled the order. A couple days later I rec'd an email that the stuff had arrived and was ready to be picked up. I went to the store and the person in Customer Service immediately understood what had happened, and in just a couple minutes had the situation resolved. Friendly. Professional. No drama. Unlike the 'other' store beginning with an 'L'. I shop at Home Depot for the depth of products available as well as the people who always seem ready and able to help.
                                        by
                                          • Recommended
                                          Super helpful Assistant manager & employees
                                          I was running around looking for a space heater because we just lost power at my house. I went in to Home Depot and was greeted by some very friendly employees. When I did find the one I wanted I went to check out but it was the wrong price. The Assistant manager fixed it quickly and I literally was back on the road without a hitch.
                                          by
                                            Great service
                                            Great Home Depot location. Large, clean, fantastic employees, great customer service.
                                            by
                                              • Recommended
                                              Exemplary Employee Assistance
                                              Two young men, Ronnie and Kobyn, went above and beyond to help me solve a gutter problem. Sounds like a small matter, but it was important to me. They were kind, professional, and so helpful. Thank you!
                                              by
                                                • Recommended
                                                Great Customer service
                                                Wonderful shopping experience today in our favorite Home Depot Store. All Employees we spoke to were pleasant, happy, polite, and very respectful This store in not in our zip code, But well worth the drive.
                                                by
                                                  • Recommended
                                                  good customer service
                                                  pleased with customer service
                                                  by
                                                    • Recommended
                                                    Great people work here!
                                                    So helpful and it felt like they really cared!
                                                    by
                                                      • Recommended
                                                      Fantastic customer services
                                                      Saul and company went above and beyond to process a difficult return. Great experience - will shop S. Reno store whenever possible.
                                                      by
                                                        • Recommended
                                                        excellent customer service!!!!
                                                        by
                                                          • Recommended
                                                          Great Features
                                                          I’m so happy the items that I bought
                                                          by
                                                            • Recommended
                                                            Excellent store
                                                            The service is quick. The staff is helpful and funny. Everyone seems to enjoy their place of work and is egar to assist. It's nice to have a store with tool renting capabilities too.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 314 reviews

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