#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)236-2310
Tool & Truck Rental(706)236-2300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
103 Hicks Dr
Rome, GA 30161
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Customer Store Reviews

  • 4.7 out of 329 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (329)
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Showing 1-30 of 329 reviews
Great Garden Center!
Great Garden Center!
by
  • Verified Purchase
  • Recommended
very good and very helpful
very good and very helpful
by
  • Verified Purchase
Great customer service at this location. All the employees are friendly, helpful and knowledgeabl...
Great customer service at this location. All the employees are friendly, helpful and knowledgeable. Positive experience every time!
by
  • Verified Purchase
  • Recommended
Very helpful employees!
Very helpful employees!
by
  • Verified Purchase
  • Recommended
Difficult to find qualified employees capable of offering assistance in various departments. Also...
Difficult to find qualified employees capable of offering assistance in various departments. Also difficult to find the right type of shopping cart depending on your purchases. No one offered help loading any of my items, which would've been a nice courtesy that other retailers do offer. There were no promotions to take advantage of, even using the store credit card. Not much reason to favor this particular chain over any other, really.
by
  • Verified Purchase
1 found this review helpful
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
Melissa is the kind of employee customers appreciate! She went the extra mile to get me the paint...
Melissa is the kind of employee customers appreciate! She went the extra mile to get me the paint supply I needed and saved the day for me.
by
  • Verified Purchase
  • Recommended
Cluttered up store and a water hazard in the garden center. I could not find a sales associate o...
Cluttered up store and a water hazard in the garden center. I could not find a sales associate on the floor to help find an item I was looking for. I wandered around and found it eventually.
by
  • Verified Purchase
1 found this review helpful
Associates were very knowledgeable
Associates were very knowledgeable
by
  • Verified Purchase
  • Recommended
Poor service at the Rome Ga store but excellent service at the Calhoun Ga store!! I will shop at ...
Poor service at the Rome Ga store but excellent service at the Calhoun Ga store!! I will shop at the Calhoun store in the future where you are treated with courtesy and respect!!
by
  • Verified Purchase
1 found this review helpful
store was clean and had many choices , the employees are so nice and very helpful
store was clean and had many choices , the employees are so nice and very helpful
by
  • Verified Purchase
  • Recommended
Thanks to the Home Depot employee who educated me on the Eco electric weed eater. Great investment!
Thanks to the Home Depot employee who educated me on the Eco electric weed eater. Great investment!
by
  • Verified Purchase
  • Recommended
Always great employees who welcome you to the store, ask you if you need help and are super frien...
Always great employees who welcome you to the store, ask you if you need help and are super friendly at check out.
by
  • Verified Purchase
  • Recommended
Great job guys
Great job guys
by
  • Verified Purchase
  • Recommended
Appliance assistants are friendly and helpful!
Appliance assistants are friendly and helpful!
by
  • Verified Purchase
  • Recommended
Very pleasant experience shopping in the Rome store today for a replacement microwave. Saleslady...
Very pleasant experience shopping in the Rome store today for a replacement microwave. Saleslady, Alma Morales Serrano was a very helpful, courteous and pleasant person. The store was crowded because it is springtime and everyone was shopping for flowers and home improvement supplies. She found the microwave we were looking for and helped us get it in our vehicle. Very nice young lady that didn't treat us like old people!
by
  • Verified Purchase
  • Recommended
Employees were very helpful
Employees were very helpful
by
  • Verified Purchase
  • Recommended
I'm getting things redone to our house, and the employees went out of their way to help me and my...
I'm getting things redone to our house, and the employees went out of their way to help me and my builders find everything that we needed. The even helped him load things on the truck , and was very friendly while we was checking out. I will return to get more items when I'm ready for the next upgrade on our house. Thank you all for the wonderful hospitality!!!!
by
  • Verified Purchase
  • Recommended
The store was very clean & the employees were great ! Our cashier Cheryl was very helpful .
The store was very clean & the employees were great ! Our cashier Cheryl was very helpful .
by
  • Verified Purchase
  • Recommended
One of the nicer Home Depot’s I’ve been in. Clean and organized easy to find things. Everything I...
One of the nicer Home Depot’s I’ve been in. Clean and organized easy to find things. Everything I have looked for so far has been in stock. If you don’t have a lot of time you can look for a product on their website and it lets you know if they carry it at this location plus it tells you exactly where it is.
by
  • Verified Purchase
  • Recommended
Nice store with friendly, helpful employees.
Nice store with friendly, helpful employees.
by
  • Verified Purchase
  • Recommended
Great clean friendly store my pick for hardware store
Great clean friendly store my pick for hardware store
by
  • Verified Purchase
  • Recommended
Give Donna a pat on the back for her excellent service
Give Donna a pat on the back for her excellent service
by
  • Verified Purchase
  • Recommended
Good place to shop
Good place to shop
by
  • Verified Purchase
  • Recommended
Clean store. Kind and helpful people.
Clean store. Kind and helpful people.
by
  • Verified Purchase
  • Recommended
I just have a time finding an assoc. when I need help, which is not to often.
I just have a time finding an assoc. when I need help, which is not to often.
by
  • Verified Purchase
  • Recommended
Latisha is a great sales person to deal with when buying a stove. She knows her "stuff"!!!!!!!
Latisha is a great sales person to deal with when buying a stove. She knows her "stuff"!!!!!!!
by
  • Verified Purchase
  • Recommended
The gentleman in the paint department didn't know his products when it came to high heat putty.
The gentleman in the paint department didn't know his products when it came to high heat putty.
by
  • Verified Purchase
  • Recommended
This Rome Store is all about Customer Service from Decades Past, This visit today went beyond the...
This Rome Store is all about Customer Service from Decades Past, This visit today went beyond the big box store routine where your on your own basically, but thanks to one Dynamite young lady Ellen Parker made the difference with Attitude geared to myself and just what I needed not more or less but paid attention to MY needs and went beyond my overall experience by aid in loaded 3/4 inch {6 pieces} plywood a 12 x 15 rug and all the screws and nails and the the exact amount of glue, not your typical used car sales act Ellen is a definite call back next visit , its not the name Home Depot , yes they had what I needed but this little lady packed a knock out with less time and following through is the finish.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 329 reviews

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