#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)496-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2140 Jupiter Rd
Garland, TX 75044
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Customer Store Reviews

  • 4.7 out of 521 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Had a great shopping experience
Working with Gandhi is always fabulous
by
    • Recommended
    Great customer service
    Donne at customer service was awesome and very pleasant in a difficult situation
    by
      • Recommended
      Great Hot Water Heater Experience
      The Home Depot rep was very helpful and knowledgeable. The service provider Walter from Same-Day Water Heater was amazingly efficient. Good experience!
      by
        • Recommended
        Clean store with efficient friendly staff
        This place is constantly busy, but the staff take time to answer your questions without making you feel rushed. Clean store and polite knowledgable staff will keep me returning here.
        by
          • Recommended
          Surprise
          For being what seems like a smaller location in an area that isn't as nice as others it was not what I expected.
          by
            • Recommended
            Genuinely satisfied
            The whole shopping experience was very satisfying and we wish to experience the same with all your associates who can really make the difference. Thanks to Mr.Gondhi towards his knowledgable assistance. I have to say ur store 0556 is a very happening place and we truly trust and enjoy shopping here
            by
              • Recommended
              Refunds
              Wouldn’t refund me back to a credit card because I lost the original credit card used.
              by
                Always helpful
                Workers are kind and work together to find you what you need.
                by
                  • Recommended
                  Carpet order
                  The worst service I received from this store and it missed up my credit score due to employee's mistake
                  by
                    1 found this review helpful
                    Behr Paint new can
                    I like the pour spout on Behr paint cans. Although it is just more plastic crap that will find its way into the ocean, it is pretty handy.
                    by
                      Large Purchase
                      Last Friday, I visited store #0556 to purchase a new toilet. The assistance provided by Sawa, David, Myriam and German was above and beyond my expectation. Made the experience a great one and I will be back based on my experience here.
                      by
                        • Recommended
                        Associates Were Helpful!
                        Cindy and Nancy @ Customer Service went above and beyond to assist me during my visit! Associates were friendly and willing to help.
                        by
                          • Recommended
                          I love shopping at the Home Depot in Richardson TX. The employees are ALWAYS willing to help and friendly.
                          by
                            • Recommended
                            Finally a store that still understands customer service
                            My handicap mother has been trying to remodel her bathroom for three months a month ago she ordered everything from the Home Depot in Mesquite today they told her once again they did not have her order I got on the phone called six different locations and the Home Depot Richardson store on Jupiter Road finally came through and prove they care about their customers we were able to get everything we needed to finish the job within 30 minutes of arriving called on the phone the people on the phone were very helpful very considerate did not leave me on hold a long time I cannot say that for the other five locations I contacted today I will be driving to the store for my Home Depot needs from now on
                            by
                              EXCELLENT
                              I have purchase a dryer cord and did an amazing job
                              by
                                Wonderful experience
                                My honest appreciation for Mr.Gandhi for being super nice and professional. That’s more than enough for me come this store more often
                                by
                                  • Recommended
                                  5Stars for Gandi
                                  I had a wonderful experience Mr.Gandi was so awesome
                                  by
                                    • Recommended
                                    Customer Service
                                    I went to the store looking for fire starter. They were out, but the employees searched and made several calls to find the product. I was so impressed on how they wouldn't give up.
                                    by
                                      • Recommended
                                      Great customer service
                                      William 1000% great customer service
                                      by
                                        • Recommended
                                        Cashier Jacqueline!
                                        Wow, the most amazing spirit I’ve experienced in Any store! Such a blessing to speak with her and be checked out by her. Keep up the amazing work!
                                        by
                                          • Recommended
                                          What a Great Experience
                                          My morning started off pretty early so when stopping at the Home Depot to search for a few items I needed I was greeted by employee with a smile and eagerness to help me find whatever I needed. I also had questions on a repair or replacement of a item and was able to get a replacement part at no cost due to them having an extra piece in stock from another damaged item that they would have to get rid of. With it being the holidays and me being a single parent. This was truly a blessing. Thank you Latron and Jacqueline for such an Amazing experience.
                                          by
                                            • Recommended
                                            Had EXACTLY what we needed - in STOCK!
                                            Our 24" double wall oven finally bit the dust. We went to a local appliance store and they were dismissive. We left and drove straight to Home Depot, where we were fortunate that they had one in stock! We couldn't get the money out fast enough!
                                            by
                                              • Recommended
                                              Very well stocked!
                                              This store is very well stocked, and the staff is always ready to help and knowledgeable
                                              by
                                                • Recommended
                                                Great Staff
                                                Store employees really helpful!
                                                by
                                                  • Recommended
                                                  Great Return Policy
                                                  I used to worry about buying the exact amount of materials needed to complete a project but now I just purchase enough to make sure the project is done without extra trips to the store that slow down or extend the completion time. If I have extra materials then I know I can return them and get a refund quickly on my next visit at the store in any of its locations.
                                                  by
                                                    • Recommended
                                                    Jacqueline: Sales Clerk in Garden Section. She is so great, I only wish you would tell her for me.
                                                    Jacqueline: Sales Clerk in Garden Section. She is so great, I only wish you would tell her for me.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Leave shopping carts NEAR the door, do NOT push them all the way down. Leave the SPACE at the far...
                                                    Leave shopping carts NEAR the door, do NOT push them all the way down. Leave the SPACE at the far end until more carts are pushed up..........
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    My shopping trip at this Home Depot was amazing. Myriam made my shopping trip very fast and easy....
                                                    My shopping trip at this Home Depot was amazing. Myriam made my shopping trip very fast and easy. She answered all my questions and did an exceptional job. Great job, Myriam!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Great store, very friendly service. They were even open during the snow apocalypse in February an...
                                                    Great store, very friendly service. They were even open during the snow apocalypse in February and were working the cash registers on generators. Ed from the Plumbing department is one of the best and friendliest person I have met, and can solve almost any problem. Store has always been clean and all employees have been nice.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Very qualified department managers and associates. They want to know their customers and the cus...
                                                    Very qualified department managers and associates. They want to know their customers and the customers needs at your time of visit.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 521 reviews

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