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Filter Reviews By:Rating, Profile, Gender, Age (333)
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Showing 1-30 of 333 reviews
Feb 19, 2024
Poor customer service
Staffing inadequate. Poor greeting skills. Poor safety checks, resulting in paint spilling in my vehicle.
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Dec 15, 2022
Great store in quincy
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Recommended
Oct 10, 2022
Awful experience today at Home Depot
Went in today for moving supplies for a military move, couldn't even get down the aisle to get to the products. (That carriage in the middle of the aisle is not mine, mine is shown in the bottom right corner). I asked a sales associate for help finding something and he was less than willing to help. Him and another sales associate joked at how messy the aisle was saying it was "crazy over here and someone needs to clean it".... isn't that their job??? I wasn't able to find the boxes that I came in looking to purchase. I shop at this location regularly but this experiences makes me never want to go back. I may have to start shopping at the other Quincy location instead.
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Apr 18, 2024
Friendly and Helpful Staff
I am a frequent visitor of this store and EVERY staff person was friendly and helpful. Will continue to shop at this store! Thank you.
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Recommended
Apr 17, 2024
my preferred home depot
I have two Home Depots in my city. Always go to this location. Parking is easier and always get what I need.
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Recommended
Mar 22, 2024
great customer service
great pro desk associates and fast respond quote time
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Recommended
Mar 7, 2024
Excellent salesperson
You need to give Karie in the tool department raise for her excellent work. For helping me get a sale price on a drill and impact Makita
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Recommended
Feb 3, 2024
Employees are overbearing
Went to this Home Depot and knew exactly what I wanted. No need to have any employees help me in my search for my product. Then opted to do a self check out so I could get in and out of the store as quickly as possible. An employee didn’t even offer to help but instead just took over the self check out process and was very overbearing Throughout the whole process. Not even talking to me and being slightly aggressive. Opted to enter in my email address so I didn’t get a receipt and she completely ignored my wishes and printed a receipt and told me to be on my way way. A terrible experience would not recommend and would happily go out of my way to go to a different Home Depot.
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Jan 25, 2024
Employees at this store are very helpful!
This is a great branch of Hime Depot! The employees are all very professional, knowledgeable and helpful!
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Jan 24, 2024
Typically a good store but the employees just don't give a hoot!
Typically a good store but the employees just don't give a hoot! I feel like I am in the employees way and wasting their time. I asked a person in tile a question and asked them to see the pic on my phone and he said I can't see your phone! He was doing inventory mind you!
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Jan 20, 2024
Great customer service from all the associates
Upon entering the store I was met by a very friendly associate who walked me over to what I was looking for, helped me find it and load it into my cart
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Recommended
Jan 4, 2024
Poor customer service
Over purchased some items, went back with receipt, products and valid id and was given a hard time because it was pass the 90 day policy, was told I would get a store credit, was completely fine with getting a store credit the cashier was completely rude, poor attitude and stated “Home Depot would not refund my tax I paid” “Because it’s a Home Depot Policy” I asked her to show me that policy she responded “it’s on my receipt” she couldn’t show me so she called a manager, the manager couldn’t show me the policy either. The manager then called another manager and I was told “it’s pass the fiscal year, I don’t understand it myself cause I don’t handle the taxes here, let me give you the phone number to customer service to call…. It wasn’t about the tax being refunded it was the poor customer service and the snarky way she was talking to me, it was to prove to me the “no tax refund policy” which 1 cashier and 2 managers couldn’t show me!
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Dec 31, 2023
Great Experience
The cashier was extremely pleasant and made my experience at Home Depot. She is a keeper.
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Recommended
Dec 11, 2023
Overall a great Home Depot location
Generally I find that the employees at this location are more attentive and competent than at other locations. It is also not scary to park here as a single woman at night, unlike the South Bay location.
I've had some issues with items that were supposed to be present (based on the app) just not being able to be found. But overall a good store, and luckily there is another home depot about 2 miles away if one is missing something, the other tends to have it.
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Recommended
Dec 5, 2023
Amazing customer service
DJ in lumber has absolutely impeccable customer service skills and does great cutting measurements
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Recommended
Dec 3, 2023
People
Employees although helpful didn’t want to extend themselves to much go the xtra mile to help
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May 21, 2023
Open registers
Sunday morning no registers open. Poor customer service
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May 10, 2023
Great customer service
So happy when the associate greets me and the blinds that I want to buy is in stock and the machine is not broken because in other store they always said the machine is broken so I go in this store I experience good service especially Carlota is a great associate
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Recommended
May 9, 2023
wish I could give 0 stars
thieves work there, and incapable people. ps I feel like I'm walking methadone mile in that place, y'all just hire anyone I see
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Apr 30, 2023
Mael helped me with return
Best return service.
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Recommended
Apr 16, 2023
Great Service from store employees!
Staff was very helpful with every thing today! Thank You
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Recommended
Apr 15, 2023
Service
Great store ! Awesome employees. It was a great and productive shopping experience . Congratulations Quincy hope Depot , you did it !!!
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Recommended
Apr 5, 2023
A Joy to Shop
The employees at this store are helpful, the shopping experience a joy.
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Recommended
Mar 31, 2023
Carlotta and Team in Home Furnishings
Carlotta, Aliyah and the Bali Blinds Rep, as well as the Measurement Team of Mike and Ken were great to work with. They were very helpful in fulfilling my order and providing great customer service! Go Team Quincy!
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Recommended
Mar 23, 2023
Valerie was very helpful
Great checkout experience
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Recommended
Mar 7, 2023
employee
Varerie was helpful at checkout
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Recommended
Mar 2, 2023
Great customer service
I’m so happy dealing with Carlota
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Recommended
Feb 22, 2023
Great
Have a lot of discount thanks to manager Steve
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Recommended
Jan 25, 2023
Great associate
I just buying a little things and I saw that associate she’s amazing I give five stars because of her
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Recommended
Jan 22, 2023
I buy blinds and Carlota cut it and they were perfectly fit
They are cellular shades it’s so nice like it much