#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)605-4404
Tool & Truck Rental(817)605-4410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6411 Precinct Line Rd
North Richland Hills, TX 76182
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Customer Store Reviews

  • 4.6 out of 611 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (611)
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Showing 1-30 of 611 reviews
This Store location is easy to get in and out. They employees are friendly and helpful.
This Store location is easy to get in and out. They employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Customer service at this store is just great. Whether I need to chat with someone about prehung d...
Customer service at this store is just great. Whether I need to chat with someone about prehung doors, or finding a grill that hasn't been damaged by window shoppers. The management and training here must be really good. All of the staff are competent and extremely helpful.
by
  • Verified Purchase
  • Recommended
Great Store. Thanks to John in Electrical he is knowledgeable! Robert in Paint really knows how t...
Great Store. Thanks to John in Electrical he is knowledgeable! Robert in Paint really knows how to match paint ! He needs to train some of the people at the other stores! Robert in Appliances a super friendly and helpful guy, he will go out of his way to help you! Joshua helped me load my cement and paint wonderful young man. My cashier Jennifer super friendly and helpful. Jeff Sparks you have a great team at this location! This is my favorite store!!!!
by
  • Verified Purchase
  • Recommended
Praful has outstanding customer service
Praful has outstanding customer service
by
  • Verified Purchase
  • Recommended
Great help finding items
Great help finding items
by
  • Verified Purchase
  • Recommended
Luther did a very good job
Luther did a very good job
by
  • Verified Purchase
  • Recommended
Luther alway smile& talk very friendly . He did a good job ,the best of the best
Luther alway smile& talk very friendly . He did a good job ,the best of the best
by
  • Verified Purchase
  • Recommended
Thank you JOHN M at the NRH Home Depot!! John was super helpful, leading us all over the store to...
Thank you JOHN M at the NRH Home Depot!! John was super helpful, leading us all over the store to find what we wanted, then (because we failed to grab a cart) he carried out the countertop we picked, all the way to the front desk and checked us out, then carried it to our truck!!! I can’t say enough about how good this experience was, so ask for John M at the pro desk. You won’t be disappointed!!!
by
  • Verified Purchase
  • Recommended
I like the store
I like the store
by
  • Verified Purchase
  • Recommended
Excellant customer relation and product knowledge, store was well stocked in regards to products ...
Excellant customer relation and product knowledge, store was well stocked in regards to products that I purchased, checkout was fast, friendly and convenance.
by
  • Verified Purchase
  • Recommended
Very well run and friendly store.
Very well run and friendly store.
by
  • Verified Purchase
  • Recommended
This store sucks at the classes they offer. I have taken two and skipped the third one because i...
This store sucks at the classes they offer. I have taken two and skipped the third one because it was a dog and pony show on steroids. My issue is that they waste people's time. No one knew anything about the class at customer service. It took 10-15 minutes to get further information and the class didn't start until 20 min later. No one had supplies, the area was front and center somewhere in the store so other customers kept interrupting. No one was prepared, the store manager was completely disinterested. I was in complete disbelief that Home Depot operated such a potentially lucrative marketing resource as being uninterested, unprepared and a waste of people's time.
by
  • Verified Purchase
This Home Depot is well stocked, well organized, well lighted. It's not the biggest but has alwa...
This Home Depot is well stocked, well organized, well lighted. It's not the biggest but has always had everything I needed. Most importantly, they have a great staff, friendly, knowledgeable, and AVAILABLE.
by
  • Verified Purchase
  • Recommended
All the employees are knowledgeable and know the store layout very well. If you can not locate w...
All the employees are knowledgeable and know the store layout very well. If you can not locate what you want, you always get help and enjoy the conversation while finding the item(s).
by
  • Verified Purchase
  • Recommended
The cashier offered to provide help carry out items
The cashier offered to provide help carry out items
by
  • Verified Purchase
  • Recommended
Geat customer service!
Geat customer service!
by
  • Verified Purchase
  • Recommended
John in flooring is extremely helpful and patient! definitely ask him for help and guidance if yo...
John in flooring is extremely helpful and patient! definitely ask him for help and guidance if you are installing your own flooring.
by
  • Verified Purchase
  • Recommended
We received AMAZING customer service! Scott in the flooring Department is simply the best. He ben...
We received AMAZING customer service! Scott in the flooring Department is simply the best. He bent over backwards to help us. He listened to all of our needs and then met them. He also never passed us off to another associate even though we needed help in several departments. He gave us the red carpet treatment and truly made us feel like VIP's! Thanks Scott.
by
  • Verified Purchase
  • Recommended
Great friendly Store Associates and very clean store. I found that in a time of need, this Home ...
Great friendly Store Associates and very clean store. I found that in a time of need, this Home Depot provided above Excellent Service. I would recommend this store "The Home Depot" for all your needs.
by
  • Verified Purchase
  • Recommended
Scott in the flooring department is the real deal! His customer service is 2nd to none. He takes ...
Scott in the flooring department is the real deal! His customer service is 2nd to none. He takes exceptional care of his customers and he gives an entire new perspective to the shopping experience! He will bend over backwards to help his customers and try his hardest to full fill your every need. He helped us in several departments. We've seen him pushing carts to make sure customers have carts, we've seen him on equipment and pull down and load up product for customers. You don't find this kind of customer service no matter where you shop these days. Scott truly blessed us and made this store our home store. We highly recommend this store, and especially Scott!!!
by
  • Verified Purchase
  • Recommended
I really love my Home Depot sales associates are very friendly and helpful I wouldn’t go any wher...
I really love my Home Depot sales associates are very friendly and helpful I wouldn’t go any where else.
by
  • Verified Purchase
  • Recommended
We always find what we are looking for. Employees are friendly and helpful.
We always find what we are looking for. Employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
We can go to 3 different Home Depots in our area but we prefer this one because we always get goo...
We can go to 3 different Home Depots in our area but we prefer this one because we always get good customer service.
by
  • Verified Purchase
  • Recommended
Our salesperson, Tammy, was very friendly and helpful. I was most concerned about getting the 24...
Our salesperson, Tammy, was very friendly and helpful. I was most concerned about getting the 24 month interest free for my flooring purchase. She made a call to reassure us that we would get the promotion.
by
  • Verified Purchase
  • Recommended
Thank you, Carrie for all your help today as I was buying large sheets of foam board that wouldn'...
Thank you, Carrie for all your help today as I was buying large sheets of foam board that wouldn't fit into my van. I so appreciate you helping me out by carefully measuring and cutting each piece of foam. You were so friendly! Thanks so much!
by
  • Verified Purchase
  • Recommended
Would only recommend for the cashier - Luther - he was so helpful that I will consider shopping t...
Would only recommend for the cashier - Luther - he was so helpful that I will consider shopping there again. Most employees talk among themselves ignoring the customer on the floor - but the cashier was super friendly and helpful
by
  • Verified Purchase
  • Recommended
Store employees are rude and unhelpful. Store is always disorganized. Self checkout stations are ...
Store employees are rude and unhelpful. Store is always disorganized. Self checkout stations are difficult to use at this location.
by
  • Verified Purchase
SALESPEOPLE ARE HELPFUL, PRICES ARE REASONABLE AND IT'S EASY TO FIND WHAT YOU'RE LOOKING FOR.
SALESPEOPLE ARE HELPFUL, PRICES ARE REASONABLE AND IT'S EASY TO FIND WHAT YOU'RE LOOKING FOR.
by
  • Verified Purchase
  • Recommended
Forgot an item at the store and have to return to the store in person to get a refund or the item...
Forgot an item at the store and have to return to the store in person to get a refund or the item purchase one hour ago on camera. I’m not able to get back to the store anytime soon. Not happy.
by
  • Verified Purchase
This store has exceptional customer service. The employees love working here and treat their cust...
This store has exceptional customer service. The employees love working here and treat their customers with the utmost professionalism. Thank you.
by
  • Verified Purchase
Showing 1-30 of 611 reviews

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