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Filter Reviews By:Rating, Profile, Gender, Age (611)
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Showing 1-30 of 611 reviews
Sep 17, 2020
Very friendly staff. Very clean store
Very friendly staff. Very clean store
by
Verified Purchase
Recommended
Sep 12, 2020
On one shopping trip three different employees stopped to help me without being asked. Excellent...
On one shopping trip three different employees stopped to help me without being asked. Excellent customer service.
by
Verified Purchase
Recommended
Aug 21, 2020
This HD store always seems fully staffed with employees that will help you, if needed
This HD store always seems fully staffed with employees that will help you, if needed
by
Verified Purchase
Recommended
Aug 16, 2020
This is my face location to shop. Clean, well organized, knowledgeable workforce and professional...
This is my face location to shop. Clean, well organized, knowledgeable workforce and professional employees always willing to support me.
by
Verified Purchase
Recommended
Aug 15, 2020
I would definitely come back I had a great shopping experience cashiers were nice and helping and...
I would definitely come back I had a great shopping experience cashiers were nice and helping and fast paced as well .
by
Verified Purchase
Recommended
Aug 10, 2020
SHOPPED THERE A LONG TIME,AND AM WELL SATISFIED
SHOPPED THERE A LONG TIME,AND AM WELL SATISFIED
by
Verified Purchase
Recommended
Jul 31, 2020
Today I had one of the best experiences in a long time there a gentleman by the name of Amir ...
Today I had one of the best experiences in a long time there a gentleman by the name of Amir he treated me like a human being and served me like king he should be training or over a store problem solving skills even when facing challenges
by
Verified Purchase
Recommended
Jul 21, 2020
Great service with a smile
Great service with a smile
by
Verified Purchase
Recommended
Jul 16, 2020
I have used Home Depot for many years. I like HD!
I have used Home Depot for many years. I like HD!
by
Verified Purchase
Recommended
Jul 7, 2020
i had a defective product that needed to be refunded and exchanged. Shelby and Jennifer handled t...
i had a defective product that needed to be refunded and exchanged. Shelby and Jennifer handled the return quickly and with positive, friendly service!
by
Verified Purchase
Recommended
Jul 5, 2020
Hard to find anyone to help. When I finally received help cutting the blinds I wanted to purchase...
Hard to find anyone to help. When I finally received help cutting the blinds I wanted to purchase Jackie butchered the last set. Now I have to travel across town to get a set of blinds to match my 1st set.
by
Verified Purchase
Jul 4, 2020
Just made another trip to my favorite Home Depot. Not always the closest. Just my favorite. You s...
Just made another trip to my favorite Home Depot. Not always the closest. Just my favorite. You see, we are not a large customer. Our theater probably does about $40,000/year with Home Depot. I am sure other clients are larger. But whenever "Praful" is at the register, he memorizes our company phone number, my name and asks how I am doing. Well, I appreciate anyone who can remember me as a customer. I try to do the ame. Up until the pandemic, we welcomed 100,000 patrons a year to our theater in Hurst. But do I know their phone numbers? Their tax-exempt status? HARDLY!
I thought it was something special I did to deserve this treatment. Until I hovered out of sight near the cash register one day. Praful treats every client the same way! Not only me. Even my employees will go out of their way to shop at this store. This gentleman deserves special attention.
by
Verified Purchase
Recommended
Jun 22, 2020
Store is always clean and has a very knowledgeable staff.
Store is always clean and has a very knowledgeable staff.
by
Verified Purchase
Recommended
Jun 15, 2020
Excellent Customer service on every level. This is not my neighborhood store, but the employees a...
Excellent Customer service on every level. This is not my neighborhood store, but the employees and their service, make it worth the extra drive!
by
Verified Purchase
Recommended
May 16, 2020
Merchandise,easy to mind
Merchandise,easy to mind
by
Verified Purchase
Recommended
Apr 27, 2020
I would like to say - Thank You - to Ramesh. You helped us find an alternative item for our pro...
I would like to say - Thank You -
to Ramesh. You helped us find an alternative item for our project. You were kind enough to listen and help us.
You helped save our experience as a customer at this location.
Again Thank You Ramesh
Best Regards
The Brand Family
by
Verified Purchase
Recommended
Mar 20, 2020
Great store, always great customer service. Especially from Eric. I believe he is one of the fron...
Great store, always great customer service. Especially from Eric. I believe he is one of the front end managers/supervisors. I forget his specific title.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 17, 2020
Great clean and organized store, friendly employees and always ya what i need will always only go...
Great clean and organized store, friendly employees and always ya what i need will always only go to The Home Depot
by
Verified Purchase
Recommended
Mar 15, 2020
Excellent store experience
Excellent store experience
by
Verified Purchase
Recommended
Mar 8, 2020
Excellent customer service.
Excellent customer service.
by
Verified Purchase
Recommended
Mar 8, 2020
I received assistance from all 4 employees who I encountered on my 3/7 curing my visit to the Hom...
I received assistance from all 4 employees who I encountered on my 3/7 curing my visit to the Home Depot store in North Richland Hills.
I had absolutely no idea where the 3 items I needed would be located but every employee I spoke with either gave me detailed information of the location or personally took me to the item. This was a wonderful experience.
by
Verified Purchase
Recommended
Mar 6, 2020
Everyone, from the moment I walked in the store, was courteous & helpful.
Everyone, from the moment I walked in the store, was courteous & helpful.
by
Verified Purchase
Recommended
Mar 4, 2020
3 associates worked as a team cross-department to put together all the pieces I needed for my pro...
3 associates worked as a team cross-department to put together all the pieces I needed for my project. The experience was such a pleasant one that I had to leave a review.
by
Verified Purchase
Recommended
Feb 29, 2020
Great store, great products, Just need to teach employees better customer service. I always have ...
Great store, great products, Just need to teach employees better customer service. I always have to hunt for an employee to help and when I see them they do not pay attention unless I call them.
by
Verified Purchase
Recommended
Feb 28, 2020
Employees are always helpful. Best for homeowners.
Employees are always helpful. Best for homeowners.
by
Verified Purchase
Recommended
Feb 25, 2020
Good customer service! Close to where I live.
Good customer service! Close to where I live.
by
Verified Purchase
Recommended
Feb 22, 2020
The store is fully stocked, sales staff are helpful, I can get lumber perfectly cut to measure — ...
The store is fully stocked, sales staff are helpful, I can get lumber perfectly cut to measure — one cut per piece of lumber. The store is clean. The store feels lively and inviting.
by
Verified Purchase
Recommended
Feb 9, 2020
Scott was a huge help in the tile section. Our kids were being fussy and he saw that so he helped...
Scott was a huge help in the tile section. Our kids were being fussy and he saw that so he helped us as quick as he could to find what we needed. The guys in plumbing are always willing to help as fast as they can as well.
by
Verified Purchase
Recommended
Jan 24, 2020
This is a great Home Depot. Very well managed and lots of helpful, friendly salespeople. Always...
This is a great Home Depot. Very well managed and lots of helpful, friendly salespeople. Always a positive experience when shopping here - if not, they will make it right.
by
Verified Purchase
Recommended
Jan 18, 2020
Absolutely satisfied with the customer service I got from Jennifer B. I well be going back and ho...
Absolutely satisfied with the customer service I got from Jennifer B. I well be going back and hoping to receive the same manners and positivity that I got from her! :)