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Showing 1-30 of 611 reviews
Jun 28, 2021
This is the nicest Home Depot in the area. Great employees, clean, and well stocked.
This is the nicest Home Depot in the area. Great employees, clean, and well stocked.
by
Verified Purchase
Recommended
Jun 21, 2021
The Home Deport connected me with a hot water heater specialist and they did a fantastic job! Pl...
The Home Deport connected me with a hot water heater specialist and they did a fantastic job! Plus I appreciate the service I receive at Home Depot and the military discount!
by
Verified Purchase
Recommended
Jun 17, 2021
The greeter at entrance was very welcoming & helpful with where to find what I was looking for an...
The greeter at entrance was very welcoming & helpful with where to find what I was looking for and the cashier, Ranasinghearach Gamini, was helpful with opening an account….saving me money. Nice
by
Verified Purchase
Recommended
Jun 14, 2021
I believe I did review my shopping experience in my Home Depot sweepstake application and remarke...
I believe I did review my shopping experience in my Home Depot sweepstake application and remarked about the plants, assistance from Luther, and as always clerks make a point of being helpful.
by
Verified Purchase
Recommended
Jun 3, 2021
great costumer services , handy employees
great costumer services , handy employees
by
Verified Purchase
Recommended
May 23, 2021
Had a great experience at this store today. Andrew from the Garden Center helped me locate a tool...
Had a great experience at this store today. Andrew from the Garden Center helped me locate a tool I needed. When it was not on the shelf he kept searching, found the back stock and got it off the racks for me. Really great service! I'm so glad to have stopped by today!
by
Verified Purchase
Recommended
May 16, 2021
ALWAYS FRIENDLY AND HAS WHAT I NEED. CLOSE TO HOME, AND VERY CONVENIENT.
ALWAYS FRIENDLY AND HAS WHAT I NEED. CLOSE TO HOME, AND VERY CONVENIENT.
by
Verified Purchase
Recommended
Apr 25, 2021
There is never anyone there that can help you. This has happened to me twice, you look for assist...
There is never anyone there that can help you. This has happened to me twice, you look for assistance and you can never find anyone or you're ignored by other associates especially in the hardware/tool department. I literally called the store's customer service, heard the PA announcement and still no one came to help.
by
Verified Purchase
Mar 25, 2021
Need more cashiers. Did not come to home depot to do part time work as a cashier.
Need more cashiers. Did not come to home depot to do part time work as a cashier.
by
Verified Purchase
Mar 15, 2021
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpf...
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpfulness.
by
Verified Purchase
Recommended
Mar 7, 2021
I would like to commend one of your employees, a sales associate in the appliance department. He...
I would like to commend one of your employees, a sales associate in the appliance department. Her name is Delisa. She handled the purchase of our new Bosch 500 dishwasher. She made what could have easily been a very awkward situation into a win-win for two customers and a credit to Home Depot for hiring very courteous, professional and knowledgeable staff. This young lady should be considered for advanced trining for young managers. She is one terrific young lady!
by
Verified Purchase
Recommended
Mar 2, 2021
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shoppi...
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shopping at Home Depot. Thank you for your support for Veterans and for going out of the way to help customers. Looking forward to my next visit.
by
Verified Purchase
Recommended
Feb 4, 2021
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at cust...
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at customer service
by
Verified Purchase
Recommended
Feb 1, 2021
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
by
Verified Purchase
Recommended
Jan 26, 2021
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were...
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were very knowledgeable and just pleasant to work with.
by
Verified Purchase
Recommended
Jan 24, 2021
Store & stock are fine, but not a friendly or helpful person that I've encountered at this locati...
Store & stock are fine, but not a friendly or helpful person that I've encountered at this location. Go down the street to the competition.
by
Verified Purchase
Jan 24, 2021
Cashier Luther was very helpful and pleasant.
Cashier Luther was very helpful and pleasant.
by
Verified Purchase
Recommended
Jan 21, 2021
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star ...
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star rating
by
Verified Purchase
Recommended
Jan 8, 2021
Completely satisfied with purchase - will continue shopping at HD.
Completely satisfied with purchase - will continue shopping at HD.
by
Verified Purchase
Recommended
Jan 7, 2021
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Asso...
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Associates are very knowledgeable, friendly and willing to assist with what I need to complete our home projects! A great selection of tools and supplies to complete my project! Highly recommend this Home Depot.
by
Verified Purchase
Recommended
Dec 29, 2020
Good luck finding help!
Good luck finding help!
by
Verified Purchase
1 found this review helpful
Dec 23, 2020
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to ...
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to see her. She's very helpful
by
Verified Purchase
Recommended
1 found this review helpful
Dec 19, 2020
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
by
Verified Purchase
Recommended
Nov 22, 2020
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with ...
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with assistance for location of an item. Melissa is always on top of it.
by
Verified Purchase
Recommended
Nov 19, 2020
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the c...
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the cashiers, to the lot associates (even the MET team are great people!). They all are very helpful, and pleasant. Thanks to everyone who makes my day when shopping there.
by
Verified Purchase
Recommended
Nov 8, 2020
Great customer service on a Saturday!!!!
Great customer service on a Saturday!!!!
by
Verified Purchase
Recommended
Nov 5, 2020
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS E...
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS EASILY. THERE ARE A NUMBER OF EMPLOYEES THAT ARE VERY KNOWLEDGEABLE IN THEIR PARTICULAR AREAS. IF THEY ARE NOT SURE THEY GO OUT OF THEIR WAY TO FIND SOMEONE THAT DOES KNOW THE PRODUCT.
by
Verified Purchase
Recommended
Nov 2, 2020
Great staff and prices.
Great staff and prices.
by
Verified Purchase
Recommended
Oct 24, 2020
The salesperson’s name who helped me was Luther. He took me right to the product (it was locked ...
The salesperson’s name who helped me was Luther. He took me right to the product (it was locked up) & in no time I was on my way. He was friendly & knew exactly what I wanted to purchase & found it for me in minutes.
by
Verified Purchase
Recommended
Oct 23, 2020
This is my regular Home Depot; I'm here at least once a week if not more, so I'm very comfortable...
This is my regular Home Depot; I'm here at least once a week if not more, so I'm very comfortable and familiar with it. It's a good store, clean and well laid out. I do wish they had a slightly bigger selection in some areas, but honestly, I think that's the case with every store in the world, especially one that also offers online shopping.
The employees here are generally very friendly and helpful. A couple of times I (a small woman) have had to deal with the "I'll read you the label as if that answers your question, little lady, because I'm not really paying attention to what you're saying so I'm assuming you didn't read it yourself," attitude from male employees, but honestly more rarely than I have at other stores; the overwhelming majority of employees are respectful and helpful, and for the most part knowledgeable. It's usually pretty easy to find someone to help if you need it, too--unless you are looking for someone to cut the plastic ties on a racked bundle of 1x2s, 1x3s, or 2x2s, in which case they are never anywhere to be seen, which is frustrating--especially since it often seems as if there are only a dozen loose boards and they are curved or twisted or full of bark and/or knotholes, whereas the bundled ones look perfectly straight and lovely.
They've recently moved some things around in this store, especially in the lighting and plumbing sections. I'm not crazy about the changes but they aren't awful or anything. Overall, it's a good store, and I will continue shopping there regularly!