#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)989-4602
Tool & Truck Rental(512)989-4608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1517 Town Center Dr
Pflugerville, TX 78660
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Customer Store Reviews

  • 4.7 out of 531 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Everything was easy to find and the employees were very friendly and everything was clean at the ...
Everything was easy to find and the employees were very friendly and everything was clean at the store
by
  • Verified Purchase
  • Recommended
The employees are friendly, helpful, and courteous.
The employees are friendly, helpful, and courteous.
by
  • Verified Purchase
  • Recommended
The store employees were very helpful, and very friendly. Always up and down helping customers ma...
The store employees were very helpful, and very friendly. Always up and down helping customers make sure they find everything..
by
  • Verified Purchase
  • Recommended
Mr. Lockwood gave an exceptional customer experience, helped from start to finish , walked me thr...
Mr. Lockwood gave an exceptional customer experience, helped from start to finish , walked me through every solution and truly cares about his customers! Thank you !
by
  • Verified Purchase
  • Recommended
Home Depot is a great shopping experiences, if you are looking a products the staff's and or mana...
Home Depot is a great shopping experiences, if you are looking a products the staff's and or manager is on top for easy finding it. They are on top of their services with clean environment with associates friendly and helpful. I would recommend Home Depot store.
by
  • Verified Purchase
  • Recommended
Outstanding customer service today from Melody and Tim. Purchased my first lawn mower and it was ...
Outstanding customer service today from Melody and Tim. Purchased my first lawn mower and it was a great experience!! Linda
by
  • Verified Purchase
  • Recommended
Great shopping experience. Everyone is helpful and friendly. Best Home Depot I've been to, and ...
Great shopping experience. Everyone is helpful and friendly. Best Home Depot I've been to, and I've shopped at probably 25 of them.
by
  • Verified Purchase
  • Recommended
Clean with friendly associates
Clean with friendly associates
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
Folks at the Rental Place have an attitude of "we are doing you a favor by deciding to help you"....
Folks at the Rental Place have an attitude of "we are doing you a favor by deciding to help you". They are slow to acknowledge you and even slower to help you. Took a power washer, which I bought at the store, and when I picked it up two weeks later, the assured me it worked. I was charged almost $100. When I took it home, it didn't work. Tried again two days later and still didn't start. What a waste of time and money.
by
  • Verified Purchase
This store always has everything I need.
This store always has everything I need.
by
  • Verified Purchase
  • Recommended
great store great people
great store great people
by
  • Verified Purchase
  • Recommended
Love going to Home depot they are so helpful and always find what I need
Love going to Home depot they are so helpful and always find what I need
by
  • Verified Purchase
  • Recommended
Product we were looking for was a an excellent sae price & we had Super customer service for the ...
Product we were looking for was a an excellent sae price & we had Super customer service for the associate in appliances!
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
I visit this store several times a week. The front end and department staff are always friendly a...
I visit this store several times a week. The front end and department staff are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
This is great store with great employes but its all goes away when you try to check out and leave...
This is great store with great employes but its all goes away when you try to check out and leave. Their self check out stations hardly ever work and then you stuck with finding a committee to get checked out and get a register opened hate that with a passion.
by
  • Verified Purchase
Best Home Depot I've ever been to!! My first pick!
Best Home Depot I've ever been to!! My first pick!
by
  • Verified Purchase
  • Recommended
Personnel very friendly and are always willing to help with a helpful attitude. It is close to my...
Personnel very friendly and are always willing to help with a helpful attitude. It is close to my home and the store always looks clean and good.
by
  • Verified Purchase
  • Recommended
Great Store!! Very clean and excellent staff
Great Store!! Very clean and excellent staff
by
  • Verified Purchase
  • Recommended
Charlie and Nichole are GREAT
Charlie and Nichole are GREAT
by
  • Verified Purchase
  • Recommended
The only thing this store has going for them is a few employees that are amazing. Lockwood is a g...
The only thing this store has going for them is a few employees that are amazing. Lockwood is a great asset to this store. The checkout experience is horrible. They try and make you do self checkout and very rarely have cash registers open. Companies that are doing this more and more don’t realize there’s a lot of people that don’t want to do self checkout. Especially frustrating when the only registers open are self checkout and you look over to the customer service desk where there’s 5-8 employees joking around shooting the breeze.
by
  • Verified Purchase
Great store because of the staff. Thank you for your help!!!
Great store because of the staff. Thank you for your help!!!
by
  • Verified Purchase
  • Recommended
WHAT MAKES THIS STORE SO SPECIAL IS ITS EMPLOYEES, MOST OF THEM, ANYWAY. IF YOU NEED HELP, ASK FO...
WHAT MAKES THIS STORE SO SPECIAL IS ITS EMPLOYEES, MOST OF THEM, ANYWAY. IF YOU NEED HELP, ASK FOR IT. IT IS LIKELY THAT YOU WILL FIND SOMEONE WHO KNOWS WHERE IT IS AND HOW TO USE IT. THE ONES THAT I HAVE FOUND PARTICULARLY VALUABLE ARE: BRANDY, CHARLIE, MIKE AND TEDDY IN HARDWARE; JIM GRANT, JAY (BEAR), BRAD AND ABI IN PAINT; KELLY AND LOCKWOOD IN ELECTRICAL; ELVINO, SAM, RICKY AND BONNIE IN PLUMBING; TISHA, SHANE, JAY, BRANDON, LIVIA AND CHRISTIAN IN GARDEN; MINGO, JESUS AND THOMAS IN LUMBER; DUANE, PATRICIA, LUIS, BOB AND RAY IN APPLIANCES; CRYSTAL AND CINDY IN MILLWORKS; JORGE, LEAH AND SCOTT IN FLOORING; SARAH, KARI, AIMEE, NA'TASHIA, MELISSA, PAM, NICHOLE AND DAMIAN IN SPECIAL SERVICES. ALL OF THESE PEOPLE WILL HELP YOU IF THEY CAN POSSIBLY DO SO. IF YOU RECEIVE LESS THAN WORLD CLASS CUSTOMER SERVICE, COMPLAIN TO A MANAGER (DESTINY, JOSH, MIKE AND KYMALEE). THE OVERALL CULTURE OF THD IS TO MAKE YOU A PERMANENT CUSTOMER AND THEY WILL DO VIRTUALLY ANYTHING REASONABLE (AND SOMETIMES MORE) TO SATISFY YOU. BE SURE TO COMPLETE SURVEYS WHENEVER YOU RECEIVE OUTSTANDING SERVICE (GOOD OR BAD). I KNOW OF AT LEAST ONE ASSOCIATE WHO WILL EVEN COME TO YOUR HOME AT NO CHARGE AND ON HIS OWN TIME TO DO CONSULTS. IT'S ALL ABOUT OUTSTANDING CUSTOMER SERVICE IN THIS PLACE. THAT'S THE WAY THEY ROLL. TAKE ADVANTAGE OF IT.
by
  • Verified Purchase
  • Recommended
All employees are helpful and make sure you get what you need and offer helpful advic...
All employees are helpful and make sure you get what you need and offer helpful advice to make sure you get a good result.
by
  • Verified Purchase
  • Recommended
Duwane in the appliance department was very knowledgeable,friendly and extremely helpful.
Duwane in the appliance department was very knowledgeable,friendly and extremely helpful.
by
  • Verified Purchase
  • Recommended
Ordered washer/dryer. Took forever and delivery was horrible. Don’t expect any customer service f...
Ordered washer/dryer. Took forever and delivery was horrible. Don’t expect any customer service from Home Depot after the sale because they won’t assist or even seem to care.
by
  • Verified Purchase
New, modern, well stocked and well organized store. Good parking lot also. My first time at this ...
New, modern, well stocked and well organized store. Good parking lot also. My first time at this location.
by
  • Verified Purchase
  • Recommended
The employees at the Pflugerville store are excellent
The employees at the Pflugerville store are excellent
by
  • Verified Purchase
  • Recommended
nice store
nice store
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 531 reviews

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