#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)928-9903
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3150 Case Road - Bldg P
Perris, CA 92570
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Customer Store Reviews

  • 4.6 out of 475 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Amazing customer service
I came in tired and stressed out and your cashier Shelby #97062 Had amazing customer services made my check out fast and smoothe
by
    • Recommended
    Saved the day !!
    Had family over for a BBQ and of course, last minute my old grill didn't work. Had to rush to Home Depot to replace it. The associates really went out of their way to get me in and out very quickly and saved the day. Yes Home Depot, You NAILED IT !! Thank you very much.
    by
      • Recommended
      OUTSTANDING CUTOMER SERVICE
      My husband and I came in looking for this Golden Retriever Christmas Dog. They were sold out everywhere. Mind you this is in Oct. This silly thing is all over tiktok. Well Patty said let me look to see if we have any more in any of the other stores. She searched and searched, to no avail. We had our Dog Cooper with us who just so happens to be a Golden retriever, which is why it was so important to us. Patty quickly pulled out a little notebook and said, let me get you name and number you never know, maybe someone will return the one they bought. I thought wow that is such a nice thing to do. But I didn't believed that she would really call if one came in she was so busy and that is a busy store. Unbelieveable, Patty called me this morning aand said that someone came in and returned the item, I even heard that another customer service team memeber said, hey I think Patty was looking for this Dog for someone and held it to ask her when she came in. Well Patty came in very soon after and gave me the call. I have never in my life had customer service like this before!!!. This Home Depot is the best because they hired the nicest people Every store needs a Patty!!!!!
      by
        • Recommended
        Awesome Customer Service
        Romona, Cashier, provides knock-your-socks-off customer service
        by
          • Recommended
          What OUTSTANDING service
          My mom wanted a board to connect her great grandsons train track we were not sure we could find what we needed but we did. Then how to get this home was the next concern. Home Depot staff to the rescue. The tied it to the roof since we only needed a short distance. They knew exactly what tools were needed. Happy mom and grandson
          by
            Cashiers
            Your cashiers are all great, both at the check out registers/returns and at the Service Desk. Today I had the pleasure of being checked out by Jasmine. Very nice experience. Thank you.
            by
              • Recommended
              This Home Depot has done a complete turnaround
              In recent months, it was next to impossible to find an employee and if you did find one, they were surly, unpleasant and unhelpful. NOW there are employees every! And they smile and are friendly and offer to help. It’s a totally different experience. It feels the way it used to be, years ago. Nice people, happy to help, great atmosphere.
              by
                • Recommended
                Welcoming, and inviting.
                I just want to give a shout out to Jeff from Home Depot in Paris. He took the time to understand who I was a veteran, retired fire, chief, and welcome me back to the store with open arms to seek him if I have any questions so just wanna give a shout out to Jeff, deandre
                by
                  • Recommended
                  This store have everything, easy to find and very friendly personnell.
                  I visit this store frequently and always find what I need.
                  by
                    • Recommended
                    Home Depot Perris
                    They have excellent customer service.
                    by
                      Look For Rodney!
                      We had the great help from Rodney that made looking for the tools we needed so easy!!
                      by
                        They have items on the shelves
                        Like this Perris store on Case Road, good people, especially the people in the return department, and the store manager. Excellent Customer Service, good at resolving issues, and the other departments, always there to help when you have a question regarding the how to buy the right item, and maybe a better one might be needed. Up grading sometimes saves time and money in the long run.
                        by
                          • Recommended
                          Best customer service I’ve had in a while.
                          So I go into Home Depot to get me some stuff because I’m moving and I ran into this some saran wrap that was already been used and unemployed named. Jeff help me out a great deal because he gave me a discount on the new one, because there is no other one of the one that was already used that was awesome. I really appreciate that he did that.
                          by
                            • Recommended
                            Everything you need for construction materials. Pricing very competitive.
                            I like the 6 month no interest plan. Delivery options are great.
                            by
                              • Recommended
                              excellent front staff (cashiers, customer service)
                              Every time I go to this store they are super busy but they're very efficient and friendly. I get in, explain to customer service what I need, and they quickly help me. Staff is friendly.
                              by
                                • Recommended
                                Military discount
                                A young employee was not helpful when my husband asked for his military discount. We went to customer service and a Very helpful lady named Devra apologized, explained the app and we were able to get the discount.
                                by
                                  • Recommended
                                  Thank you Rodney!
                                  Rodney went out of his way to help us during this visit! We went in wanting a solution for tieing down the water heater we purchased to the truck. Were we’re having issues getting it tied down and Rodney went out of his way to go to the parking lot and tie it down and secure it with us. We are grateful he was on shift during our visit. Thank you Rodney, much appreciated! ◡̈
                                  by
                                    • Recommended
                                    Outstanding Employee Service
                                    Employee Melissa was outstanding
                                    by
                                      • Recommended
                                      Great customer service
                                      Great customer service thank you Roxanne for all your help you were great.
                                      by
                                        Great customer service
                                        Everyone here is great and super helpful. Today especially Lydia and Karina in gardening
                                        by
                                          • Recommended
                                          JP, Rudy, Georgina, Bob and Daniel!!!!
                                          THE BEST!! EVER!!! They were all SO helpful. Helped us save (literally) hundreds of dollars because they all knew what sales were going on/what items were discounted. They helped us load everything up, made sure we were taken care of and then some!!!
                                          by
                                            • Recommended
                                            Customer Service Has Disappeared
                                            I continually find myself hating going into physical stores and this visit was no exception. I loved the whole experience of selecting my specific items and seeing new items, but hated the bitter, indifferent, and rude employees I came across. I will have to start buying my plants at friendly neighborhood nurseries and order other items online from now on in order to avoid unpleasant moments and people.
                                            by
                                              Poor customer service
                                              Lack of customer service in the aisles and at registers.
                                              by
                                                Nice, bright, clean
                                                Had to go to get supplies for a project near the location, convenient and easy
                                                by
                                                  • Recommended
                                                  Angela in Appliances
                                                  10/10 recommend seeing Angela in Appliances for any appliance needs she was very helpful, and sweet. She was able to answer all of my questions. I purchased the Maytag stackable washer and gas dryer.
                                                  by
                                                    • Recommended
                                                    Great Experince
                                                    This is one of the best home depots I've been to. The employees are nice, and there's plenty of them to help you with your shopping needs. They are knowledgable about the products, which is nice. I've been to home depots where it seems like nobody works there and the ones that do work there don't know anything about the products or how to achieve what I want to achieve. They should be experts, right? I will definitely be coming back to Perris HD.
                                                    by
                                                      Bad cashier service
                                                      Melody was extremely rude and had a bad demeanor on wanting to help people on the returns cashier.
                                                      by
                                                        Outstanding Customer Service!
                                                        I’ve been to alot of HOME DEPOT however I most say the customer service and the attention to detail with this store is so amazing! I will take the drive to Perris just to receive service like this. Outstanding!!
                                                        by
                                                          • Recommended
                                                          Great service
                                                          The service was fantastic in this store!
                                                          by
                                                            Great experience
                                                            Such a great experience the associate Barbie was great
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 475 reviews

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