#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)454-2602
Tool & Truck Rental(850)454-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4525 Mobile Hwy
Pensacola, FL 32506
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Customer Store Reviews

  • 4.8 out of 578 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (578)
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Showing 1-30 of 578 reviews
Well Stocked
This Home Depot was very well stocked and employees very helpful and friendly.
by
    • Recommended
    Kind and friendly staff
    Tamara, Tene and Jackie were beyond helping my husband and I find a RING item. They provided a wonderful customer experience! Thanks Ladies!
    by
      • Recommended
      Mr. Paul was excellent and Helped me a ton!
      Mr. Paul was excellent and Helped me a ton!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      I had received help from a very friendly and kind cashier. She has very good customer service and...
      I had received help from a very friendly and kind cashier. She has very good customer service and every time I come there she's always smiling and always in a great mood to help me with my needs. I've had help from some of the other women at service desk before and she has always been consistent regardless of whether they want to help me or not. If I remember correctly, I think it was Teni or Tenay. Keep this employee because she is keeping your customers. Customer service goes a long way when it comes to making a company prosperous. Keep and reward the good employees!!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Clean, organized and friendly knowledgeable staff. Overall great experience.
      Clean, organized and friendly knowledgeable staff. Overall great experience.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Ms. Aly makes checking out fast and easy! She has a very nice smile and willingness to help her c...
      Ms. Aly makes checking out fast and easy! She has a very nice smile and willingness to help her customers! The other employees don’t want to help customers! Each time I haveI asked for help i got an attitude of I am bothering them! I hate to ask for help at this store! Only the Check out ladies are always nice and helpful!
      by
      • Verified Purchase
      great place to shop very helpful and friendly
      great place to shop very helpful and friendly
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Good shopping experience. The gentleman working in the chainsaw and lawn area, stopped in his tr...
      Good shopping experience. The gentleman working in the chainsaw and lawn area, stopped in his tracks to help locate the proper fuel and to gave me great information on the various fuels and and how to choose the one that would work best in 2 machines. It helped a lot.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      The store associates at this store went above and beyond to find the item that I was looking for....
      The store associates at this store went above and beyond to find the item that I was looking for. Yvette and Andrew are amazing! Will shop here again! I wouldn’t have got this service at Lowe’s!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Associate was able to tell us where to find the items needed. As a result, we saved time that was...
      Associate was able to tell us where to find the items needed. As a result, we saved time that was important to us. The men who loaded our truck were friendly and we're careful with placement of our purchases.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      The store workers are very helpful.
      The store workers are very helpful.
      by
      • Verified Purchase
      • Recommended
      this location is where I use
      this location is where I use
      by
      • Verified Purchase
      • Recommended
      I was able to find the items I needed, but was unsure of the type of house wiring I would need fo...
      I was able to find the items I needed, but was unsure of the type of house wiring I would need for wiring my work shed... The employee in the electrical section told me exactly what I would need and found the proper wire for my job... He was very friendly and helpful... The cashier was extremely friendly and obviously loved her job... This shopping trip went off without a hitch... I would like to thank Home Depot and their employees for making this and every other shopping trip to Home Depot a breeze... I am a retired Navy veteran and I appreciate the military discount Home Depot gives to vets..
      by
      • Verified Purchase
      • Recommended
      was there Sunday May 2 about 9am pulling my lumber order for weeks jobs and they pull my loaded c...
      was there Sunday May 2 about 9am pulling my lumber order for weeks jobs and they pull my loaded cart out of area and close gates and tell me I need to lleave area, i said when im done getting my lumber i need i will leave area( there were no other customers, so there was no rush on there end to chase me out) i said when i pull my lumber i need you then can have this isle they close the gates then they drive the fortlift and JUST ABOUT HIT ME , CAME WITHIN INCHES because i jwould not leave like they demanded check your cameras they just about hit me and if they did i jwould sue for billions because home depot got the worst attitude towards customers
      by
      • Verified Purchase
      We had the pleasure of being assisted by Rebecca D. in the appliance center. She was so helpful ...
      We had the pleasure of being assisted by Rebecca D. in the appliance center. She was so helpful and did not make us feel we were taking up too much of her time. She spent the time to show us all the models and specs on the appliance we were looking for.
      by
      • Verified Purchase
      • Recommended
      My husband and I always go into this store. We bought our home a year ago and have been remodelin...
      My husband and I always go into this store. We bought our home a year ago and have been remodeling the house and back yard. Especially after hurricane Sally hit! We had to do a lot of work. There are always employees that assist us. If we have half an idea they help us complete it. If we have a full idea and project outline they help us properly complete the project the best and with the best products! Super happy with the service, and cleanliness of the store Everytime.
      by
      • Verified Purchase
      • Recommended
      Great customer service made me feel like i was the most important customer in the store. They go...
      Great customer service made me feel like i was the most important customer in the store. They got me help to load my purchases were loaded in my truck.
      by
      • Verified Purchase
      • Recommended
      Great employees and great place to shop
      Great employees and great place to shop
      by
      • Verified Purchase
      • Recommended
      Literally one of my favorite places to stroll and sip a coffee, taking in all the ideas for my ho...
      Literally one of my favorite places to stroll and sip a coffee, taking in all the ideas for my home. Can only imagine if they partnered with a coffee and pastry food truck, I would never leave! But in all seriousness, the staff are incredibly friendly and eager to help, the place is always inviting, and the products are always affordable, and available.
      by
      • Verified Purchase
      • Recommended
      Clean, organized and well stocked store with friendly helpful employees. Plus it happens to be at...
      Clean, organized and well stocked store with friendly helpful employees. Plus it happens to be at a great location for me.
      by
      • Verified Purchase
      • Recommended
      This store makes a difference in our community by hiring people with disabilities as well as Vete...
      This store makes a difference in our community by hiring people with disabilities as well as Veterans. During my shopping trip William helped me load my garage shelving from my cart to my trunk..he truly went the extra mile. This Home Depot has always been exceptional in customer service!
      by
      • Verified Purchase
      • Recommended
      I thoroughly enjoy shopping at this Home Depot. They offer superior customer service, and a clean...
      I thoroughly enjoy shopping at this Home Depot. They offer superior customer service, and a clean well stocked store. Always a positive experience to shop here
      by
      • Verified Purchase
      • Recommended
      the west side store is in my opinion the busiest store so it rotates stock frequently so i feel l...
      the west side store is in my opinion the busiest store so it rotates stock frequently so i feel like everything is kept up with accordingly
      by
      • Verified Purchase
      • Recommended
      PROFESSIONAL AMOSPHERE
      PROFESSIONAL AMOSPHERE
      by
      • Verified Purchase
      • Recommended
      I received superb and commendable customer service from Candace at the Self-Checkout and that gen...
      I received superb and commendable customer service from Candace at the Self-Checkout and that gentleman in the back by Aisle 49. Both personnel responded to my queries in a very positive way. Home Depot is definitely the place to go for all home improvement needs.
      by
      • Verified Purchase
      • Recommended
      I was very impressed with how attentive, friendly and helpful the employees were at this particul...
      I was very impressed with how attentive, friendly and helpful the employees were at this particular store. Thanks for treating your customers like you actually want their business!
      by
      • Verified Purchase
      • Recommended
      The staff was friendly, professional and helpful. The store was clean and provided wipes for the ...
      The staff was friendly, professional and helpful. The store was clean and provided wipes for the customers safety during this pandemic.
      by
      • Verified Purchase
      • Recommended
      I can almost always find what I need here. The store is clean and well organized. The associate...
      I can almost always find what I need here. The store is clean and well organized. The associates are very friendly and will go all over the store to help you find what you need. Today I was trying to figure out what product I needed. An associate (Paul W.) must have noticed me standing there looking unsure and so he just walked up and asked if I needed assistance. I really appreciated that, because I did need help. Now that is customer service!
      by
      • Verified Purchase
      • Recommended
      Store Employees Make this Store a Standout Several times I visited the store, and in this last vi...
      Store Employees Make this Store a Standout Several times I visited the store, and in this last visit Steve in the Plumbing Department walked and talked me through several options and helped me gather the parts. I went back for another project and he was equally helpful.
      by
      • Verified Purchase
      • Recommended
      They don't any appliance availability.
      They don't any appliance availability.
      by
      • Verified Purchase
      Showing 1-30 of 578 reviews

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