#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)454-2602
Tool & Truck Rental(850)454-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4525 Mobile Hwy
Pensacola, FL 32506
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 578 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (578)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 578 reviews
Great customer service
It is refreshing to have employees greet you and ask if they can be of assistance. This is why I choose Home Depot.
by
    • Recommended
    Excellent Service
    Jumbo was great and exceeded our expectations.
    by
      • Recommended
      Pensacola West location
      Great store, great staff, & I mean all of them. So nice to interact with such helpful people - my favorite store!
      by
        • Recommended
        Home Depot - Like a walk in the park!
        I always find inspiration and peace strolling through Home Depot. All I need is a cup of coffee or a martini and all would be perfect!
        by
          • Recommended
          Amazing helpful employees!
          Best Home Depot ever! Associate David Whitley and manager Christian went above and beyond helping me with a complicated return. Thanks so much! I'm grateful this is my nearest HD location.
          by
            • Recommended
            Great Store
            Home Depot has some of the best employees in the area. They are helpful and friendly. In some stores, the employee will go out of their way o avoid you but at Home Depot the employees are always helpful. The store is clean and items are stocked neatly. It's a comfortable store to shop in.
            by
              • Recommended
              Great service
              Always easy to find someone to help me find what I’m looking for. I’m an old lady homeowner and often need help!
              by
                • Recommended
                Great Customer Service
                I'm an old DIYer and shop at this store late morning during the week. The staff from front to back and end to end is always friendly and helpful getting my crazy projects done. Really do like this store
                by
                  • Recommended
                  Home depot
                  Brenda is the best sales associate I have ever had the pleasure of dealing with,direct and polite and very knowledgeable about her profession
                  by
                    • Recommended
                    Nice
                    Richard W great employee give that man a rise
                    by
                      • Recommended
                      I love my Pensacola Home Depot!!
                      I especially like Behr paint. Comparing it to Valspar at (L), I think it's better paint. And the garden section is always fun!
                      by
                        • Recommended
                        I always get help from the folks in the garden shop! Everyone is so knowledgeable about products.
                        I purchased 30 bags of paver base and it was too heavy for me to even lift to put In the cart. Two male employees worked together loading those bags into my car. They were really friendly and didn’t seem to mind me asking for help. Great workmanship those tw men.
                        by
                          • Recommended
                          Product return
                          I returned a bag of True Bone Meal pellets that drew a great deal of ants into my garden and plants. The reciept had was almost unreadable but legible enough to see the date I purchased the product. I received a refund and purchased two additional items I wanted. My cashier and helper were both helpful and my helper did a wonderful job helping me get my product to my vehicle. Happy to return.
                          by
                            • Recommended
                            Thanks!
                            Great employees and service
                            by
                              • Recommended
                              Great Customer Service in “Returns” desk
                              The Customer Service agent, Amber, was extra friendly & helpful with a return I made. Having kind employees is a delight! Thank you Amber!
                              by
                                • Recommended
                                Great Customwr Service
                                Daniel was very polite and helped with our curbside pick up. I always remember when people are kind. Thanks Daniel.
                                by
                                  • Recommended
                                  Home depot
                                  Awesome store and very helpful staff!
                                  by
                                    • Recommended
                                    Best Inventory. Most helpful Employees.
                                    Kathy at the lumber desk was very helpful and looked all over to find a ladder that was on sale. She went above and beyond. Kaylie at the checkout was very helpful as well. We have several Home Depot Stores in Pensacola, and this one I prefer the most. I shop at this location whenever possible. Thank You.
                                    by
                                      • Recommended
                                      Staff is why I come back.
                                      Andrew, Christian, Daniel, Danelle, Heather, Jackie, Karen and Terri have all knocked it out of the park with customer service as far as my store visits go. There's also other employees that are awesome but I haven't learned their names yet. Heather especially needs a pat on the back for the past 3 weeks working with me on the mess of an order we had. Adam the store manager was also very friendly and helpful when he learned of how bad the situation was. The store isn't the problem, the operating systems are. Also corporate put some $ into my store 6932 as it needs an update on the inside where more inventory needs to be added like how they've put $ into Davis Hwy and ( Mile Road stores.
                                      by
                                        • Recommended
                                        Staff was friendly & very helpful.I
                                        I needed a bulb to be ordered for my air purifier.The last bulb lasted over 3 years.Customer service was very efficient in placing the order.
                                        by
                                          • Recommended
                                          Thank you!
                                          Karen in returns helped me in a huge way. I had a serious problem with an online order and she made it right.
                                          by
                                            • Recommended
                                            Impression has improved
                                            The service in appliance section has been refreshing. Lots of help no pressure..
                                            by
                                              • Recommended
                                              Great environment
                                              Great environment, very friendly customer service i always get the help i need, i would definitely recommend this home depot to a friend
                                              by
                                                • Recommended
                                                Great customer service!!
                                                They have great customer service and are always super friendly!! will definitely shop there again
                                                by
                                                  • Recommended
                                                  Enjoy this store
                                                  This store is always stocked and has what I need for homer improvement projects. Customer service is excellent. Michelle in Garden department was our cashier and very helpful, cordial, and professional. Love shopping at this Home Dept location
                                                  by
                                                    Visit
                                                    Had pleasant experiance
                                                    by
                                                      • Recommended
                                                      Great service
                                                      If you are looking for great customer service in appliances, please see Jimbo! I was so thankful for his assistance.
                                                      by
                                                        • Recommended
                                                        cheap products
                                                        vegetables seeds and plants
                                                        by
                                                          • Recommended
                                                          Customer Service
                                                          I came in the store to order a hood vent, I found Jimbo and he took care of everything. He had a great personality and sense of humor. When my order can in he stopped what he was doing and helped me get my hood vent loaded up. It was a pleasure dealing with Jimbo and I will find him when I come back.
                                                          by
                                                            • Recommended
                                                            Wonderful Employees
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 578 reviews

                                                              Nearby Stores

                                                              5309 N Davis Highway

                                                              Pensacola, FL 32503

                                                              4.15 mi

                                                              Tool & Truck Rental

                                                              (850)857-0368

                                                              Pro Service Desk

                                                              (850)857-0362

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              541 W Nine Mile Road

                                                              Pensacola, FL 32534

                                                              6.78 mi

                                                              Tool & Truck Rental

                                                              (850)857-5110

                                                              Pro Service Desk

                                                              (850)857-5104

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4829 Highway 90

                                                              Pace, FL 32571

                                                              14.83 mi

                                                              Tool & Truck Rental

                                                              (850)995-2230

                                                              Pro Service Desk

                                                              (850)995-2234

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm