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Showing 1-30 of 578 reviews
Mar 7, 2023
Great customer service
It is refreshing to have employees greet you and ask if they can be of assistance. This is why I choose Home Depot.
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Recommended
Feb 26, 2023
Excellent Service
Jumbo was great and exceeded our expectations.
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Recommended
Feb 22, 2023
Pensacola West location
Great store, great staff, & I mean all of them. So nice to interact with such helpful people - my favorite store!
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Recommended
Feb 19, 2023
Home Depot - Like a walk in the park!
I always find inspiration and peace strolling through Home Depot. All I need is a cup of coffee or a martini and all would be perfect!
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Recommended
Feb 18, 2023
Amazing helpful employees!
Best Home Depot ever! Associate David Whitley and manager Christian went above and beyond helping me with a complicated return. Thanks so much! I'm grateful this is my nearest HD location.
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Recommended
Feb 18, 2023
Great Store
Home Depot has some of the best employees in the area. They are helpful and friendly. In some stores, the employee will go out of their way o avoid you but at Home Depot the employees are always helpful. The store is clean and items are stocked neatly. It's a comfortable store to shop in.
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Recommended
Feb 15, 2023
Great service
Always easy to find someone to help me find what I’m looking for. I’m an old lady homeowner and often need help!
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Recommended
Feb 11, 2023
Great Customer Service
I'm an old DIYer and shop at this store late morning during the week. The staff from front to back and end to end is always friendly and helpful getting my crazy projects done. Really do like this store
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Recommended
Jan 30, 2023
Home depot
Brenda is the best sales associate I have ever had the pleasure of dealing with,direct and polite and very knowledgeable about her profession
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Recommended
Jan 17, 2023
Nice
Richard W great employee give that man a rise
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Recommended
Jan 8, 2023
I love my Pensacola Home Depot!!
I especially like Behr paint. Comparing it to Valspar at (L), I think it's better paint. And the garden section is always fun!
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Recommended
Dec 20, 2022
I always get help from the folks in the garden shop! Everyone is so knowledgeable about products.
I purchased 30 bags of paver base and it was too heavy for me to even lift to put In the cart. Two male employees worked together loading those bags into my car. They were really friendly and didn’t seem to mind me asking for help. Great workmanship those tw men.
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Recommended
Dec 20, 2022
Product return
I returned a bag of True Bone Meal pellets that drew a great deal of ants into my garden and plants. The reciept had was almost unreadable but legible enough to see the date I purchased the product. I received a refund and purchased two additional items I wanted. My cashier and helper were both helpful and my helper did a wonderful job helping me get my product to my vehicle. Happy to return.
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Recommended
Dec 18, 2022
Thanks!
Great employees and service
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Recommended
Dec 10, 2022
Great Customer Service in “Returns” desk
The Customer Service agent, Amber, was extra friendly & helpful with a return I made. Having kind employees is a delight! Thank you Amber!
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Recommended
Dec 7, 2022
Great Customwr Service
Daniel was very polite and helped with our curbside pick up. I always remember when people are kind. Thanks Daniel.
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Recommended
Nov 26, 2022
Home depot
Awesome store and very helpful staff!
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Recommended
Nov 19, 2022
Best Inventory. Most helpful Employees.
Kathy at the lumber desk was very helpful and looked all over to find a ladder that was on sale.
She went above and beyond. Kaylie at the checkout was very helpful as well.
We have several Home Depot Stores in Pensacola, and this one I prefer the most.
I shop at this location whenever possible. Thank You.
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Recommended
Nov 16, 2022
Staff is why I come back.
Andrew, Christian, Daniel, Danelle, Heather, Jackie, Karen and Terri have all knocked it out of the park with customer service as far as my store visits go. There's also other employees that are awesome but I haven't learned their names yet. Heather especially needs a pat on the back for the past 3 weeks working with me on the mess of an order we had. Adam the store manager was also very friendly and helpful when he learned of how bad the situation was. The store isn't the problem, the operating systems are. Also corporate put some $ into my store 6932 as it needs an update on the inside where more inventory needs to be added like how they've put $ into Davis Hwy and ( Mile Road stores.
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Recommended
Nov 10, 2022
Staff was friendly & very helpful.I
I needed a bulb to be ordered for my air purifier.The last bulb lasted over 3 years.Customer service was very efficient in placing the order.
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Recommended
Oct 16, 2022
Thank you!
Karen in returns helped me in a huge way. I had a serious problem with an online order and she made it right.
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Recommended
Oct 12, 2022
Impression has improved
The service in appliance section has been refreshing. Lots of help no pressure..
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Recommended
Sep 2, 2022
Great environment
Great environment, very friendly customer service i always get the help i need, i would definitely recommend this home depot to a friend
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Recommended
Sep 2, 2022
Great customer service!!
They have great customer service and are always super friendly!! will definitely shop there again
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Recommended
Aug 24, 2022
Enjoy this store
This store is always stocked and has what I need for homer improvement projects. Customer service is excellent. Michelle in Garden department was our cashier and very helpful, cordial, and professional. Love shopping at this Home Dept location
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Aug 14, 2022
Visit
Had pleasant experiance
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Recommended
Aug 13, 2022
Great service
If you are looking for great customer service in appliances, please see Jimbo! I was so thankful for his assistance.
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Recommended
Aug 7, 2022
cheap products
vegetables seeds and plants
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Recommended
Jul 21, 2022
Customer Service
I came in the store to order a hood vent, I found Jimbo and he took care of everything. He had a great personality and sense of humor. When my order can in he stopped what he was doing and helped me get my hood vent loaded up. It was a pleasure dealing with Jimbo and I will find him when I come back.