#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)468-5162
Tool & Truck Rental(928)468-5168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2000 North Beeline Hwy
Payson, AZ 85541
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 497 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
Joy was my helper very knowledgeable and very kind.
Joy was my helper very knowledgeable and very kind.
by
  • Verified Purchase
  • Recommended
People very friendly and helpful
People very friendly and helpful
by
  • Verified Purchase
  • Recommended
Great employees and very helpful. They don’t make you feel dumb for asking dumb questions.
Great employees and very helpful. They don’t make you feel dumb for asking dumb questions.
by
  • Verified Purchase
  • Recommended
store very clean and friendly. items are well known of there location by store associates.
store very clean and friendly. items are well known of there location by store associates.
by
    • Recommended
    Helpful and friendly employees both at the service desk and curbside delivery
    Helpful and friendly employees both at the service desk and curbside delivery
    by
    • Verified Purchase
    • Recommended
    People have become very lazy at this store, Items are in the wrong locations and are priced inco...
    People have become very lazy at this store, Items are in the wrong locations and are priced incorrectly. The attention to detail in this store is lacking greatly.
    by
    • Verified Purchase
    • Recommended
    Salesman was rude
    Salesman was rude
    by
    • Verified Purchase
    Our town has limited resources as far as stores go. So its bend over and take it. We cant afford ...
    Our town has limited resources as far as stores go. So its bend over and take it. We cant afford to hire employees to be in all departments, especially appliances. What a joke this corporate establishment is, its not the employees fault the store is ran by greedy shareholders. "Imagine all the people" - Lennon
    by
    • Verified Purchase
    Best Home Depot
    Best Home Depot
    by
    • Verified Purchase
    • Recommended
    Very helpful and knowledgeable staff.
    Very helpful and knowledgeable staff.
    by
    • Verified Purchase
    • Recommended
    Home Depot Payson, AZ is always neat, clean and organized. The employees are always pleasant and...
    Home Depot Payson, AZ is always neat, clean and organized. The employees are always pleasant and helpful. It is usually easy to find an associate for assisstance if needed.
    by
    • Verified Purchase
    • Recommended
    Items usually easy to find, associates always helpfull and knowledgeable if needed.
    Items usually easy to find, associates always helpfull and knowledgeable if needed.
    by
    • Verified Purchase
    • Recommended
    On 5/10/20 in the morning my wife and I had the worst shopping experience with associate "Tony" w...
    On 5/10/20 in the morning my wife and I had the worst shopping experience with associate "Tony" who was working in plumbing. This person was the worst employee I have ever encountered at a store which has a history of great friendly associates. This person who should not engage with the public who has a bad attitude about helping people. We were very disappointed with this employee who represents Home Depot. This employee needs more training or termination.
    by
    • Verified Purchase
    • Recommended
    From Sean down great professional help ! I'm getting great service and hands on for my business !...
    From Sean down great professional help ! I'm getting great service and hands on for my business ! Theyknow what they are doing !!
    by
    • Verified Purchase
    • Recommended
    From Sean down this home depot cares .Issac is one great person .the nightmare this covid has cre...
    From Sean down this home depot cares .Issac is one great person .the nightmare this covid has created has been a pain for the staff and customers .these two men made it berribel .great doing business here in payson
    by
    • Verified Purchase
    • Recommended
    Our refrigerator went out and it was too expensive to fix so we needed to get one as soon as poss...
    Our refrigerator went out and it was too expensive to fix so we needed to get one as soon as possible. We went in to look at what they had to offer and found one that would fit our needs. Tanner helped us with our questions and he checked us out. He also helped us with the best discounts we could get which was a great help to us financially. He was fast in getting the order done so we could leave the store under the present circumstances with COVID-19. He understood we were in the group of at risk people so he was very efficient and fast so we could get home faster. Thank you Tanner for your help and for working during this dangerous time for all of us.
    by
    • Verified Purchase
    • Recommended
    The store is clean and well stocked. The associates are very knowledgeable in their area of expe...
    The store is clean and well stocked. The associates are very knowledgeable in their area of expertise. Friendly service is why I come here often.
    by
    • Verified Purchase
    • Recommended
    Everyone is really nice and ready to help when you go there!
    Everyone is really nice and ready to help when you go there!
    by
    • Verified Purchase
    • Recommended
    The Payson Home Depot is amazing
    The Payson Home Depot is amazing
    by
    • Verified Purchase
    • Recommended
    Everyone at the payson store is always very professional and have always helped me and my family ...
    Everyone at the payson store is always very professional and have always helped me and my family get our projects done on time and on budget, thanx Home Depot.
    by
    • Verified Purchase
    • Recommended
    Love the store and all the things I need. Just wish I could find them more easily and that the cl...
    Love the store and all the things I need. Just wish I could find them more easily and that the clerks at self-checkout didn't harass me for a stinking credit card EACH AND EVERY TIME I come in.
    by
    • Verified Purchase
    • Recommended
    Always find the employees helpful and friendly. I use wood pellets for my heat in my house. I can...
    Always find the employees helpful and friendly. I use wood pellets for my heat in my house. I can usually find that the store is doing us all a service by supplying these pellets by the pallet full. Thank you.
    by
    • Verified Purchase
    • Recommended
    Everyone is helpful and able to help us with whatever we need.
    Everyone is helpful and able to help us with whatever we need.
    by
    • Verified Purchase
    • Recommended
    Professional, knowledgeable, and courteous.
    Professional, knowledgeable, and courteous.
    by
    • Verified Purchase
    • Recommended
    Employees took their time to get me a cart when it was difficult for me to walk, they were able t...
    Employees took their time to get me a cart when it was difficult for me to walk, they were able to answer my caulking & paint questions quickly and efficiently! I found what I needed real quick with great prices! Guy at the paint counter helped me with a few extra questions, check out lady went out of her way to help me. Store was real clean and organized. I loved the 70% wood section. Everyone was friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    WE HAVE HAD GOOD RESPONSE FROM MOST OF THE EMPLOYEES, AND LIKE TO HELP. WE WERE IN THE APPLIANCE...
    WE HAVE HAD GOOD RESPONSE FROM MOST OF THE EMPLOYEES, AND LIKE TO HELP. WE WERE IN THE APPLIANCE DEPT. TANNER HELPED UP PURCHASE A GAS RANGE, AND HE HAS TO BE COMMENDED FOR HIS WORK ETHIC, AND EXPLAINING EVERYTHING TO US. ODETTA HOWREY
    by
    • Verified Purchase
    • Recommended
    Great services, good prices, helpful-knowledgeable staff, all home needs easily found. Thanks.
    Great services, good prices, helpful-knowledgeable staff, all home needs easily found. Thanks.
    by
    • Verified Purchase
    • Recommended
    I am most often satisfied with the service I receive when I do my shopping at my local Home Depot...
    I am most often satisfied with the service I receive when I do my shopping at my local Home Depot. I can easily get direction when I need some from a trusted employee. When I visit the store I have always found it to be clean. In dealing with my local home Depot I find the employees to be kind and courteous.
    by
    • Verified Purchase
    • Recommended
    I always look forward to going to this store because they have a large variety of products and th...
    I always look forward to going to this store because they have a large variety of products and the employees have always been friendly and very helpful. I have one request, that there be more computer training for the employees who have the job of doing the ordering and research on it and more employees assigned to do that work, since it makes for long waiting periods for the customer when they are not very tech-savvy.
    by
    • Verified Purchase
    • Recommended
    I ALSO VISIT THIS STORE AND STEPHEN WAS SUPER NICE AND HELPFUL.
    I ALSO VISIT THIS STORE AND STEPHEN WAS SUPER NICE AND HELPFUL.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 497 reviews

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