#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)468-5162
Tool & Truck Rental(928)468-5168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2000 North Beeline Hwy
Payson, AZ 85541
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 497 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (497)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 497 reviews
Awesome customer service!
We are building a home and this Home Depot and it's staff have been extremely helpful and knowledgeable!
by
    • Recommended
    Our Payson Home depot is always clean & we love charlotte that greats us & others when we come in the doors .She alway has a nice pretty smile .Charlotte knows her store very good .She will take us if we ask her to the idem if we do not see it .
    Home depot had my swamp cooler pump & new pads in stock .glad they did it was a hot summer in az this year .Thank you for having a good choice .
    by
      • Recommended
      Fantastic customer service!
      Brittany, Susan, Victoria, Marta, George, Justin, Paul & Jeff have provided great customer over the past year for all my many projects. I’m renovating 2 properties & the landscape that surround them. I’m literally in the store sometimes every day. Everyone is very helpful & all of them have a great attitude.
      by
        • Recommended
        Great place to shop
        Supplied everything for my new pond
        by
          • Recommended
          Favorite Store in Payson!
          Purchased a weedeater and it is great!
          by
            • Recommended
            Always have what I need..
            I needed 18" belt sandpaper which is larger then normal and you had it. Thanks for keeping your stock up.
            by
              • Recommended
              VERY NICE STORE
              We really like this store. It is very clean and organized. Very helpful employees. Very sweet to our dog too.
              by
                • Recommended
                BEST HD in AZ
                Payson HD always has happy, helpful associates.
                by
                  • Recommended
                  Great Customer Service
                  The Custom Service at this Home Depot is outstanding!
                  by
                    • Recommended
                    Friendly staff, great customer service
                    We have never had a bad visit at this particular Home Depot. Everyone no matter their age or anything are friendly, smile and always ask if we need help. Need more of this at all stores and other places.
                    by
                      • Recommended
                      Great shopping experience
                      We were looking for a freezer and had explored various models online. The store clerk was extremely knowledgeable and helpful in narrowing down our choices so that we were comfortable with our final decision. We have always gotten good service at this Home Depot, regardless of what we we're purchasing.
                      by
                        • Recommended
                        Some product organization lacking
                        In the electrical aisles, there were many products that were in the wrong ID containers, which forced me to spend a lot more time going up and down the aisles searching.
                        by
                          Home Depot employees are the best!
                          I bought a grill from the Payson Home Depot. The employees went above and beyond to ensure I received the grill I wanted when I wanted it. I would highly recommend this store!
                          by
                            • Recommended
                            Appliances and Kitchen cabyhelp
                            Your pro desk is awesome and Rachel in kitchen design is way above average
                            by
                              • Recommended
                              Home Town Home Depot FIVE STAR SERVICE
                              Whenever we go to the Home Depot in Payson AZ we are treated with service above and beyond any store in the valley. We love our small town Home Depot!
                              by
                                Great shopping experience!
                                Sometimes I need help with my Riobi Weed Eater purchased at the Payson Home Depot. Mike B and others help me frequently with it. All the employees and the Asst Mgr, Andy are so friendly and helpful!
                                by
                                  • Recommended
                                  Exactly customer service
                                  Kenny in lumber and Tracy in the check out are excellent employees. If you are ever at this location and have questions in their department, make sure you ask for them!
                                  by
                                    • Recommended
                                    great place
                                    Nice place to shop, great people
                                    by
                                      • Recommended
                                      GOLD STAR FOR PAYSON HOME DEPOT AND ROSANNA
                                      i had a major problem that I caused for myself. Home Depot Associate Rosanna stepped in and solved my problem, greatly exceeding my expectations. I am now a loyal Home Depot customer for life! Thank you again, Rosanna - Payson /AZ
                                      by
                                        • Recommended
                                        Chris in lumber is a great contact and super friendly and helpful!!!
                                        Chris in Lunber took great care and time to help me
                                        by
                                          • Recommended
                                          Home Town Home Depot
                                          BEST HOME DEPOT IN THE STATE! I love to shop at this store. The employees are all very friendly, personable, and helpful. They make the store feel like a small town family hardware store! I am a Journeyman Wireman I have been to Home Depot stores in every part of the state and this one is by far my favorite store!
                                          by
                                            • Recommended
                                            Nice Front Door!
                                            We were looking for a nice front door with a window that didn't an arm and a leg and we found one that will work great for us.
                                            by
                                              • Recommended
                                              Best help anywhere,most products,
                                              Your pro desk and knowledge of products is outstanding
                                              by
                                                • Recommended
                                                Professional Help
                                                The employees at the store were helpful in every way with all of my purchases.
                                                by
                                                  • Recommended
                                                  Thank You!!!
                                                  Friendly be and helpful Head cashier. She went above and beyond.
                                                  by
                                                    • Recommended
                                                    I am disappointed that I cannot use my veterans card for the discount you offer.
                                                    I was told by an employee at the cash register that I now have to go online and register for a different type of proof for the veterans discount the home deposit offers. I had many products in my cart and several other customers in line behind me at the time, so they had to wait longer while I was trying to take the steps to get an approval online for my veterans discount. I ended up leaving in a rush and did not get my veterans discount after all. I was vey Disappointed at this time.
                                                    by
                                                      Have everything for every job
                                                      Wet to 3 stores in Mesa looking for hardware with no luck, was in Payson for a weekend trip and stopped by Home Depot where I found everything I needed. Superstore, well stocked with items I have never seen at my local stores.
                                                      by
                                                        • Recommended
                                                        Thank you Payson
                                                        As I walked through the store today just generally browsing at products - I was asked by three different employees if I needed any assistance. At othere stores our experiences were much diffferent where employees avoided eye contact so they they didn't have to go out of their way. So I commend the Payson store on their outstanding customer service.
                                                        by
                                                          • Recommended
                                                          Thank you!
                                                          My experiences at the Payson Home Depot are a lot different than the others that I usually visit. These people go out of their way to help you. The associates greet me with a smile. A few cashiers need to smile and one shouldn’t play with her hair while at work. Other than that you are all great.
                                                          by
                                                            • Recommended
                                                            Our Home Depot
                                                            The Payson Home Depot has very helpful and cheerful staff, We like going there cuz of people who are so friendly and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 497 reviews

                                                              Nearby Stores

                                                              4925 E Carefree Hwy

                                                              Cave Creek, AZ 85331

                                                              49.44 mi

                                                              Tool & Truck Rental

                                                              (480)575-6270

                                                              Pro Service Desk

                                                              (480)575-6264

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1030 South State Route 260

                                                              Cottonwood, AZ 86326

                                                              49.89 mi

                                                              Pro Service Desk

                                                              (928)649-4202

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm