#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)468-5162
Tool & Truck Rental(928)468-5168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2000 North Beeline Hwy
Payson, AZ 85541
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Customer Store Reviews

  • 4.6 out of 497 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (497)
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Showing 1-30 of 497 reviews
THE PAYSON HOME DEPOT STORE IS EXPONENTIALLY BETTER THAN ANY STORE IN THE PHOENIX METRO AREA I'VE...
THE PAYSON HOME DEPOT STORE IS EXPONENTIALLY BETTER THAN ANY STORE IN THE PHOENIX METRO AREA I'VE BEEN IN. ITS CLEAN, BRIGHTLY LIT, HAS EXCELLENT SIGNAGE AND IS WELL STOCKED.
by
  • Verified Purchase
Great friendly and helpful service by three associates. Thank you
Great friendly and helpful service by three associates. Thank you
by
  • Verified Purchase
  • Recommended
Tracy was a very helpful and friendly cashier!!
Tracy was a very helpful and friendly cashier!!
by
  • Verified Purchase
  • Recommended
The store employees are so friendly and helpful!
The store employees are so friendly and helpful!
by
  • Verified Purchase
  • Recommended
Customer service is very bad. Thing is they don't care because they're the only store like it in ...
Customer service is very bad. Thing is they don't care because they're the only store like it in town
by
  • Verified Purchase
BAD Experience with CASHIER TALKING to her friend and NOT PAYING Attention to the customer !!!!!!...
BAD Experience with CASHIER TALKING to her friend and NOT PAYING Attention to the customer !!!!!!!!!!!!!!!!!!!!!!!!!
by
  • Verified Purchase
I've shopped in many Home DePots in Arizona and many other states. The Payson store is one of the...
I've shopped in many Home DePots in Arizona and many other states. The Payson store is one of the cleanest I've ever been in and the employees actually go out of their way to see that your shopping experience is good. One fantastic store!
by
  • Verified Purchase
  • Recommended
Love this store and love the staff!
Love this store and love the staff!
by
  • Verified Purchase
  • Recommended
I love the customer service @ this store. They always have what I'm looking for at this store. Th...
I love the customer service @ this store. They always have what I'm looking for at this store. Thank you.
by
  • Verified Purchase
  • Recommended
Shopped today at this store in the appliance department. Both employee and supervisor (you know ...
Shopped today at this store in the appliance department. Both employee and supervisor (you know who you are) in this department did a great job assisting me in my washer and dryer purchase; as well as making sure I received the deal that was advertised versus what rang up. Both were very pleasant during the transaction; which I very much appreciated. Will definitely continue to shop here! Thanks for the great customer service!!
by
  • Verified Purchase
  • Recommended
The employees at this store are always kind and helpful, cheerful, greet me and thank me for stop...
The employees at this store are always kind and helpful, cheerful, greet me and thank me for stopping by. Even remember me as a past customer. I have not experienced this in any other home improvement store including Home Depot in other areas. The folks at this store are especially nice and always help, even if I don't ask. Only recommendation I have is to increase the stock of certain fast selling items. Seems like some items go quickly. I highly recommend this store location and plan to continue to visit. Thank you!
by
  • Verified Purchase
  • Recommended
Ya have to give tool rental repair the credit they deserve. Just great knowledge and experience i...
Ya have to give tool rental repair the credit they deserve. Just great knowledge and experience in their being there
by
  • Verified Purchase
  • Recommended
I always go to Home Depot before other places.
I always go to Home Depot before other places.
by
  • Verified Purchase
  • Recommended
Stellar customer service at this store. I have spent many years in home depo across the state and...
Stellar customer service at this store. I have spent many years in home depo across the state and have found this is likely by far my favorite. I have always been treated as if I were the only customer in the store and will continue to shop here because of that. THANK YOU Home Depot staff of Payson!!!!
by
  • Verified Purchase
  • Recommended
Its been a busy week with many visits to the Home Depot....
Its been a busy week with many visits to the Home Depot....
by
  • Verified Purchase
  • Recommended
The attentiveness and customer service is exceptional. This location is clean, the staff greet yo...
The attentiveness and customer service is exceptional. This location is clean, the staff greet you, there is a sanitizing station at the front of the store. By far, one of the best Home Depots I have shopped at.
by
  • Verified Purchase
  • Recommended
Best home store. Always kind and friendly customer service
Best home store. Always kind and friendly customer service
by
  • Verified Purchase
  • Recommended
407 is the best in customer service.... Thanks
407 is the best in customer service.... Thanks
by
  • Verified Purchase
  • Recommended
We first came to Payson's Home Depot about ten years ago, visiting a camper up north and on our w...
We first came to Payson's Home Depot about ten years ago, visiting a camper up north and on our way back to the Valley we stopped and got our Christmas tree here! Who knew years later we would relocate to Payson and this Home Depot is our go-to place for all of our home repair needs. Everyone we have come to know and met have been kind, caring and very generous with knowledge and their time. We come here for everything! If Home Depot doesn't have it at this location, we have had it sent here for our pickup. The new parking lot is sure great!!!
by
  • Verified Purchase
  • Recommended
Cashiers are actually very nice, but this store is extremely disorganized. Do not expect to get ...
Cashiers are actually very nice, but this store is extremely disorganized. Do not expect to get any major projects or home improvements completed at this store. They will just not bother to show up no matter how much money you are planning on spending. Read other reviews here and on yelp to see I am not alone in this. I think corporate needs to step in and see what the problem is with this store.
by
  • Verified Purchase
Always vary Friendly employees at this store here in Payson. Always a pleasure to come up to Pay...
Always vary Friendly employees at this store here in Payson. Always a pleasure to come up to Payson and come to Home Depot.
by
  • Verified Purchase
  • Recommended
Employee Carlos was really helpful
Employee Carlos was really helpful
by
  • Verified Purchase
  • Recommended
id go to pauls. depot has alot of stuff, but if you want help, you have to look down every aisle ...
id go to pauls. depot has alot of stuff, but if you want help, you have to look down every aisle , til you find a group of home depot guys, just bs'ing. if you ask for help, youll get a dirty stare ,glance, then a begrudging walk to diredt and point to a wrong aisle/ then you have to start all over with another employee
by
  • Verified Purchase
Horrible Management, untrained & basically knowledgeable, unconcerned staff. With a few exception...
Horrible Management, untrained & basically knowledgeable, unconcerned staff. With a few exceptions in the garden department.
by
  • Verified Purchase
Store was very clean and the employees were nice and knowledgable
Store was very clean and the employees were nice and knowledgable
by
  • Verified Purchase
  • Recommended
FRIENDLY STAFF AND REASONABLE PRICE
FRIENDLY STAFF AND REASONABLE PRICE
by
  • Verified Purchase
  • Recommended
always have good things to say about this store. good employees and always willing to help. carlo...
always have good things to say about this store. good employees and always willing to help. carlos Freitas was an awesome help to me and my wife on a large order of building supplies that we purchased.
by
  • Verified Purchase
  • Recommended
Very grateful that this Home Deport is staffed with friendly and knowledgeable people and that in...
Very grateful that this Home Deport is staffed with friendly and knowledgeable people and that inventory is so well-managed.
by
  • Verified Purchase
  • Recommended
Employees are really helpful!!!
Employees are really helpful!!!
by
  • Verified Purchase
  • Recommended
There seems to be a significant change in the attitude of staff at this location. For example, C...
There seems to be a significant change in the attitude of staff at this location. For example, Carlos was extremely helpful, considerate and took the time to ask each customer was there anything else the customer needed.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 497 reviews

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