#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)420-9402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
200 Grand Central Ave
Vienna, WV 26105
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Customer Store Reviews

  • 4.9 out of 810 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (810)
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Showing 1-30 of 810 reviews
good location, plenty of excellant help, clean store, friendly
good location, plenty of excellant help, clean store, friendly
by
  • Verified Purchase
  • Recommended
The store was clean and the associate was most helpful in our shopping experience.
The store was clean and the associate was most helpful in our shopping experience.
by
  • Verified Purchase
  • Recommended
The sales personnel in the paint department were friendly and very helpful. My rating is excellent.
The sales personnel in the paint department were friendly and very helpful. My rating is excellent.
by
  • Verified Purchase
  • Recommended
The employees here are all friendly and knowledgeable. Prices and selections are great.
The employees here are all friendly and knowledgeable. Prices and selections are great.
by
  • Verified Purchase
  • Recommended
The store was clean and well stocked. Unfortunately the customer service representative helping ...
The store was clean and well stocked. Unfortunately the customer service representative helping me with my return was rude and impatient. I will be taking my business elsewhere.
by
    This store is a pleasant store to shop in. The store is clean, associates are extremely helpful a...
    This store is a pleasant store to shop in. The store is clean, associates are extremely helpful and knowledgeable. Always greeted when entering and asked if you need any assistance. Always have what I need.
    by
    • Verified Purchase
    • Recommended
    We will not shop for our building supplies anywhere else.. Not even on South Side.. Home Depot ha...
    We will not shop for our building supplies anywhere else.. Not even on South Side.. Home Depot has better prices.. More of a selection and the employees are BEYOND knowledgeable and BEYOND helpful.. We have been shopping at a well known competitor and after pur shopping experience at Home Depot we will not shop anywhere else.. SPECIAL SHOUT OUT TO THE FLOOR LADY WHO HELPED US TWICE WHEN WE DIDN'T ASK FOR HELP & SHE HELPED EDUCATE US ON THE PRODUCTS.. Ty Home Depot..
    by
      • Recommended
      OUTSTANDING CUSTOMER PERFORMANCE ALL THE WAY SO FAR!!
      OUTSTANDING CUSTOMER PERFORMANCE ALL THE WAY SO FAR!!
      by
      • Verified Purchase
      • Recommended
      In the survey I did not get to say that I did purchase the electric stove. Sales person ordered ...
      In the survey I did not get to say that I did purchase the electric stove. Sales person ordered the one I wanted and keeping my fingers crossed that it arrives before the suggested arrival date.
      by
      • Verified Purchase
      • Recommended
      A employee Ritchie Conrad went out of his way to be very helpful. I am always pleased with the he...
      A employee Ritchie Conrad went out of his way to be very helpful. I am always pleased with the help I receive, however in this instance Ritchie was more than helpful.
      by
      • Verified Purchase
      • Recommended
      Want outstanding customer service? See Elke or Dee, they go above and beyond to assist you!
      Want outstanding customer service? See Elke or Dee, they go above and beyond to assist you!
      by
      • Verified Purchase
      • Recommended
      If you need to purchase an appliance, go see Jeremy! No matter the issue he will solve it! Thank ...
      If you need to purchase an appliance, go see Jeremy! No matter the issue he will solve it! Thank you Home Depot and Jeremy, truly great experience Thank you
      by
      • Verified Purchase
      • Recommended
      We were very happy with the experience of ordering a custom kitchen for a studio apartment we are...
      We were very happy with the experience of ordering a custom kitchen for a studio apartment we are setting up. We felt like we were dealing with a associate that knew her stuff and how to help us. Thank you, Heather! You made our remodel a little easier!!
      by
      • Verified Purchase
      • Recommended
      Employees are very friendly and helpful. Prices are very competitive.
      Employees are very friendly and helpful. Prices are very competitive.
      by
      • Verified Purchase
      • Recommended
      WOULD RECOMMEND FOR EMPLOYERS TO KNOW WHAT PRODUCTS THEY HAVE IN STORE THREE OF YOUR EMPLOYEES...
      WOULD RECOMMEND FOR EMPLOYERS TO KNOW WHAT PRODUCTS THEY HAVE IN STORE THREE OF YOUR EMPLOYEES TOLD ME YOU DIDN'T CARRY PRODUCT TWO OF DIDN'T EVEN KNOW WHERE PRODUCT WAS STORED
      by
      • Verified Purchase
      Employees were very helpful and they had everything I needed and more!!!!!
      Employees were very helpful and they had everything I needed and more!!!!!
      by
      • Verified Purchase
      • Recommended
      they were gracious and helpful in taking care of my purchases
      they were gracious and helpful in taking care of my purchases
      by
      • Verified Purchase
      • Recommended
      Staff is exceptionally friendly and very helpful
      Staff is exceptionally friendly and very helpful
      by
      • Verified Purchase
      • Recommended
      Excellent customer service from the time I entered until the items were loaded in my car. Everyo...
      Excellent customer service from the time I entered until the items were loaded in my car. Everyone was courteous and helpful.
      by
      • Verified Purchase
      • Recommended
      The associates are very knowledgeable and friendly. They take their time and make quality recomme...
      The associates are very knowledgeable and friendly. They take their time and make quality recommendations. I highly recommend this store.
      by
      • Verified Purchase
      • Recommended
      Great Store, just hope they would keep Refrigerators in stock they have on display, our refrigera...
      Great Store, just hope they would keep Refrigerators in stock they have on display, our refrigerator after 14yrs gave out and stopped suddenly staying cool, so headed to Home Depot picked out a New Frig, but to find out none on display are kept in stock, the one we picked out would take 3weeks to be delivered, so had to settle for another type that could be delivered in few days (due this is Thanksgiving month). still liked the first frig that was picked out, but oh well, thats life.
      by
      • Verified Purchase
      • Recommended
      The store and their staff are super great.Best place to shop for your home building materials.Gre...
      The store and their staff are super great.Best place to shop for your home building materials.Great prices and lots to choose from.Plan on going and getting more building materials,already spent over $4000.00.and not done yet.Plan on doing more remodeling and Home Depot has everything we need and all the help we need getting our materials.TY and God Bless.
      by
      • Verified Purchase
      • Recommended
      Friendly and knowledgeable folks. Best place to shop! I especially like the garden shop. Very ...
      Friendly and knowledgeable folks. Best place to shop! I especially like the garden shop. Very clean and well stocked.
      by
        • Recommended
        Store was clean, had plenty employees, and items I wanted
        Store was clean, had plenty employees, and items I wanted
        by
        • Verified Purchase
        • Recommended
        I absolutely love the Vienna/Parkersburg WV Home Depot! Each and every staff member is friendly, ...
        I absolutely love the Vienna/Parkersburg WV Home Depot! Each and every staff member is friendly, helpful and kind. What a great bunch of people!!! It's truly my favorite store!
        by
        • Verified Purchase
        • Recommended
        Very nice store. Employees very helpful great prices. Very clean. Usually have everything we need...
        Very nice store. Employees very helpful great prices. Very clean. Usually have everything we need and if they don’t they will order it and get it for you.
        by
        • Verified Purchase
        • Recommended
        I have ordered 5 special size replacement windows for my 110 year old house and have been very im...
        I have ordered 5 special size replacement windows for my 110 year old house and have been very impressed with the help I got in getting the right size. Very helpful and understanding a DIYer like me.
        by
        • Verified Purchase
        • Recommended
        We were very satisfied with the help and answers we received at Home Depot. The products we have...
        We were very satisfied with the help and answers we received at Home Depot. The products we have purchased in this store have always been great. The employees are always willing to assist and answer questions.
        by
        • Verified Purchase
        • Recommended
        Store was clean and employees super!
        Store was clean and employees super!
        by
        • Verified Purchase
        • Recommended
        Fantastic store! I live equal distance between 2 stores and I will always choose this one! Knowle...
        Fantastic store! I live equal distance between 2 stores and I will always choose this one! Knowledgeable and kind people available and willing to help you around every corner!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 810 reviews

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