#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)420-9402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
200 Grand Central Ave
Vienna, WV 26105
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Customer Store Reviews

  • 4.9 out of 810 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (810)
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Showing 1-30 of 810 reviews
This store has outstanding employees who provide exemplary customer service. Thanks to people lik...
This store has outstanding employees who provide exemplary customer service. Thanks to people like Lorraine, Jeremy, Melissa and Vince, I can honestly say shoppers at the Vienna The Home Depot are in for a most pleasant and helpful shopping experience. We live in a community about an hour away from Vienna, but will bypass other stores on our way to the Vienna The Home Depot. Give them a try. You won't be disappointed.
by
  • Verified Purchase
  • Recommended
Great store, friendly employee's and helpful
Great store, friendly employee's and helpful
by
  • Verified Purchase
  • Recommended
I have shopped at this store via in store shopping, curbside pick up shopping as well as internet...
I have shopped at this store via in store shopping, curbside pick up shopping as well as internet orders and have not been disappointed with any of my experiences. The employees are very friendly and helpful!
by
  • Verified Purchase
  • Recommended
The gentlemen in appliances were top notch!
The gentlemen in appliances were top notch!
by
  • Verified Purchase
  • Recommended
This store has become our store of choice for all things related to home improvement, decorating,...
This store has become our store of choice for all things related to home improvement, decorating, carpeting and appliances. The customer support and assistance is excellent (10 stars) and this store almost always has what we need when we need it at a reasonable price. We always leave the store as highly satisfied customers. If you don't shop at The Home Depot #4803 regularly, you are missing a great opportunity to have a team of knowledgeable and helpful people work with you to solve problems, meet yours needs and consistently exceed your expectations.
by
  • Verified Purchase
  • Recommended
Store#4803 Vienna is a very good place to shop ! The employees are always friendly and eager to h...
Store#4803 Vienna is a very good place to shop ! The employees are always friendly and eager to help. The products are priced well and the store is always clean.
by
  • Verified Purchase
  • Recommended
I was very happy with the friendly and fast service,
I was very happy with the friendly and fast service,
by
  • Verified Purchase
  • Recommended
Nice store! Always friendly people. And straight wood!! If you are building a canoe go to Lowe’s!...
Nice store! Always friendly people. And straight wood!! If you are building a canoe go to Lowe’s! Keep up the good work!
by
  • Verified Purchase
  • Recommended
I had a new water heater installed. The installer was fast, and efficient in scheduling the appo...
I had a new water heater installed. The installer was fast, and efficient in scheduling the appointment (I do believe he called the same day I requested for it), and he was also professional at installing the water heater. I do feel bad because my water heater was so old that he had to carry it out full, and risked getting burnt.
by
  • Verified Purchase
  • Recommended
Good people that work there, always happy to help and make sure your needs are taken care of.
Good people that work there, always happy to help and make sure your needs are taken care of.
by
  • Verified Purchase
  • Recommended
they had sufficient quantities of the products that I needed and the store was clean and well org...
they had sufficient quantities of the products that I needed and the store was clean and well organized
by
  • Verified Purchase
  • Recommended
I work retail, along with my husband. We decided to give the store a chance since we usually shop...
I work retail, along with my husband. We decided to give the store a chance since we usually shop Lowe’s. Well, as we were shopping around, we noticed being followed by several employees, and asked several times (within a minute) if we needed help with anything. Now, I know good customer service, as I work retail, so I didn’t appreciate being made to feel like I was being followed for no reason. I have never been made to feel violated in this sense that my shopping was wrong or should be suspicious of. With that in mind, I won’t be returning for that reason alone.
by
  • Verified Purchase
1 found this review helpful
Was looking for top soil and 2 of the employees helped me figure out what I needed and helped me ...
Was looking for top soil and 2 of the employees helped me figure out what I needed and helped me load on cart and take to my car.
by
    • Recommended
    products in the garden center looked good and healthy
    products in the garden center looked good and healthy
    by
    • Verified Purchase
    • Recommended
    Store is excellent. Please consider opening one in Marietta, OH. Your store in Vienna is 15 mile...
    Store is excellent. Please consider opening one in Marietta, OH. Your store in Vienna is 15 miles away from my home. Business would do well in Marietta OH vicinity.
    by
    • Verified Purchase
    • Recommended
    The part I needed was sold out on the rack. A salesclerk went and located it in another part of t...
    The part I needed was sold out on the rack. A salesclerk went and located it in another part of the store. Hand delivered item to me.
    by
    • Verified Purchase
    • Recommended
    I always prefer to shop Home Depot the employees are always helpful and willing to help. My lates...
    I always prefer to shop Home Depot the employees are always helpful and willing to help. My latest purchase in appliances where Sherrie and Jon really helped me with my purchase.
    by
    • Verified Purchase
    • Recommended
    I have been a long time fan of Home Depot, especially the Vienna store. The associates there are ...
    I have been a long time fan of Home Depot, especially the Vienna store. The associates there are always friendly and so helpful. Typically, you don't even have to look for someone to ask for help. They beat you to the punch! Great job!
    by
    • Verified Purchase
    • Recommended
    The employees in this store are extremely polite and helpful. We found most of what we needed but...
    The employees in this store are extremely polite and helpful. We found most of what we needed but they had no beetle traps. The price of lumber is outrageous and forcing many projects to be placed on hold. We realize it is due to the recent political games being played. Sad but true.
    by
    • Verified Purchase
    • Recommended
    Fast convenient and personnel helpful.
    Fast convenient and personnel helpful.
    by
    • Verified Purchase
    • Recommended
    A Great store. Clean, Employees very helpful and curtious. Has everything anyone could possib...
    A Great store. Clean, Employees very helpful and curtious. Has everything anyone could possibly need.
    by
    • Verified Purchase
    • Recommended
    Employees have always been helpful and courteous to me whether in store or on phone.
    Employees have always been helpful and courteous to me whether in store or on phone.
    by
    • Verified Purchase
    • Recommended
    good clean store and helpful people, plants look much better than last year
    good clean store and helpful people, plants look much better than last year
    by
    • Verified Purchase
    • Recommended
    Be better at checkout
    Be better at checkout
    by
    • Verified Purchase
    Every time I have been in the store there are Friendly Associates to help! I will go there for ...
    Every time I have been in the store there are Friendly Associates to help! I will go there for all my home/building supply needs! If an associate is on the phone, he will pause and direct me to someone who can help. So I’ve not had to stand around waiting! Customer Service is exemplary!
    by
    • Verified Purchase
    • Recommended
    The store was very clean and I was greeted as I enter garden. Asked where the lime stone and fert...
    The store was very clean and I was greeted as I enter garden. Asked where the lime stone and fertilizer were and Bobbi told me exactly where to go. Very nice.
    by
    • Verified Purchase
    • Recommended
    Associate went out of her way to help me find the correct product both by phone and in the store.
    Associate went out of her way to help me find the correct product both by phone and in the store.
    by
    • Verified Purchase
    • Recommended
    Store employees are friendly and more than willing to help you find what you are looking for.
    Store employees are friendly and more than willing to help you find what you are looking for.
    by
    • Verified Purchase
    • Recommended
    The staff were all so incredibly kind, patient and helpful. We were blown away by the customer se...
    The staff were all so incredibly kind, patient and helpful. We were blown away by the customer service.
    by
    • Verified Purchase
    • Recommended
    In buying a microwave to replace our old one i went and seen Jon Smith in appliances he was very...
    In buying a microwave to replace our old one i went and seen Jon Smith in appliances he was very knowledgeable about the microwave i was looking for and had me in and out in no time flat. If your looking for an appliancego see Jon he will fix you right up....
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 810 reviews

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