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Filter Reviews By:Rating, Profile, Gender, Age (810)
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Showing 1-30 of 810 reviews
Mar 18, 2023
Their Customer Service top notch
I have visited this store on a few occasions, and no matter what I was after I was met in every department by associates asking me if I needed help finding anything. I was treated with respect and if I needed help they not only guided me to the area, they introduced me to the department lead. Talk about customer service!
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Recommended
Mar 16, 2023
Home Depot
I just purchased a gas range, washer, and dryer. The employees was very nice helped me with everything and made sure I had all the things I needed to hook them up with. I'm going to be replacing flooring in my house and will most definitely go back to Home Depot because of the clean, organized store, and the very considerate happy to help with anything if they weren't able to help was more than happy to find someone who could employees.
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Recommended
Mar 11, 2023
Helpers are always willing to help and smiling
we buy all our supplies for our house here. Lights, lumber, roofing, building material
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Mar 10, 2023
Best Visit ever.
This Home Depot in Parkersburg WVA is the best Home Depot I have ever visited. Not just one but multiple employees approached my wife and I to try and assist us. This never happens in the Home Depots of Newark or Heath Ohio. I was elated and will continue to return to this store...Thank You.
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Recommended
Feb 25, 2023
Had a very rewarding visit to Home Depot In Vienna,WV today. I was wanting to order a bathroom vanity and walked up to a station, was greeted with a smile and with the help of Stephanie, got the order placed in only a few minutes.
I was very impressed with the service I got today!
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Recommended
1 found this review helpful
Jan 21, 2023
flooring dept
the guys in flooring were very helpful ..and patient...with helping coordinate colors and with the tools and extras i would need to complete my job
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Recommended
Dec 23, 2022
Shopping for the hard-to-find home item's.
I am personally installing laminate flooring in our bedroom, and I needed an underlayment sound and water proofing material. I have three different local home improvement dealers within 10 minutes from my home and neither of them had in stock what I needed. So, I had to drive an hour away to this Home Depot to get what was needed to proceed with my flooring job. I say all that because it's very niece to shop at and or have a retailer that I can go to and get most items the other retailers don't keep in stock. A great big THANKS to Home Depot for being the home improvement store that handles items that are not handled by the other competitors.
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Recommended
Dec 18, 2022
Great store!
Always have what I need in stock and employees are exceptionally nice.
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Recommended
Dec 14, 2022
ALWAYS great customer service
Denise S always goes above and beyond with customer service. She is a great asset to the store.
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Dec 12, 2022
The cashier Tracy is always friendly and all the store employees are wanting and willing to help you find what it is you need
I would like to see the stop signs at that intersection leaving Home Depot facing the mall to where the people coming from the mall would not be able to turn right on red when the traffic from Home Depot has a solid left green arrow
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Recommended
Nov 30, 2022
I recommend shopping at this store
This is the go to store for my home improvement needs.
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Recommended
Nov 13, 2022
Contractor
The lumber here is of better quality than other stores. Customer service is very good here.
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Recommended
Oct 20, 2022
Customer service
Great customer service. The sale's representative was extremely friendly and helpful and knew what she was doing and talking about
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Recommended
Oct 17, 2022
Excellent pricing and service
Very satisfied with the knowledge of the staff and prices
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Recommended
Oct 10, 2022
Great Customer Service
We recently visited the Vienna store to get supplies for a project. The Sales Associate was amazing and super helpful. She stuck with us thru the different departments to help us find everything we needed. Was very patient and kind. Will for sure look for her again when we are there. Great job !!
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Recommended
Oct 2, 2022
Helpful and friendly
Everyone was helpful and friendly that we dealt with. Our cashier Reta was very friendly!
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Recommended
Sep 16, 2022
Very helpful associate.
I went there to find and order shutters for my house and Phil at the Pro Counter helped me very quickly and placed the order. I was on my way very quickly after placing the order.
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Recommended
Aug 24, 2022
Love Home Depot’s plants
Plants are very healthy!! Wide selection.
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Recommended
Aug 22, 2022
Great products
Everything I bought was great and was cheaper than the stores around me!!!
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Recommended
Aug 20, 2022
Exceptional service and assistance even thought parts needed we not located
I was in need of high pressure washer extensions for reaching higher and more difficult areas than with shorter pressure extensions. Stopped in several areas to locate parts with no luck, but all associates were very helpful and professional in attempting to locate parts needed! I would suggest that you make available properly fitting extension parts for your pressure washers products sold, other than an entirely new 18’ extension spray nozzle costing more than $168.00, which is significantly more expensive than a coupe of extensions and couplings
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Recommended
Aug 19, 2022
Customer service below par
4 different employees seemed too bothered to help me. Lots of products at the store, but lousy customer service. I'm a paying customer. Not a "bother". Customers rely on the wisdom and guidance of associates. Dismissive attitude is not what customers are looking for.
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Aug 16, 2022
Excellent employee who met our needs in a very professional manner.
He went beyond what was available, found exactly what we wanted, and explained all processes of delivery and wet up of our new appliance.
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Recommended
Aug 10, 2022
Super helpful!
We went in needing help with laying out kitchen cabinets and Denise was super helpful and was able to squeeze us in right away!
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Recommended
Aug 8, 2022
Very friendly staff
We had usually shopped a different store but when they became less helpful and down right rude we decided to come to you all. So glad we did and will from now on!!
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Recommended
Aug 3, 2022
Great store
Home Depot is a great place to shop.
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Recommended
Jul 31, 2022
Employee review
Sherrie Byers did a great job assisting us.
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Recommended
Jul 31, 2022
Great Paint Department...
This Home Depot has has the best employees, everyone is polite, helpful and friendly and the store is super clean and easy to find what you want and if you can't find it someone is definitely there to help you find it and happy to help.
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Recommended
Jul 30, 2022
Shopping for drywall company
Had a great experience great prices high quality employees and tools
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Recommended
Jun 2, 2022
Appliance Department gets 2 thumbs up
When shopping for a refrigerator I visited this store on Memorial Day. Jeremy was helpful and happy to be there even though it was a holiday!
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Recommended
Jun 1, 2022
Always helpful
Employees are always helpful. They help the customer find items.