#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)420-9402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
200 Grand Central Ave
Vienna, WV 26105
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Customer Store Reviews

  • 4.9 out of 810 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (810)
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Showing 1-30 of 810 reviews
Great customer service
Today I needed assistance in garden. Robin the cashier as so very helpful and made double sure I had the correct soil and even provided a cart to load everything. It was so nice to receive such goid service. She even made sure I read the information about the survey.
by
    • Recommended
    Appliances
    Jon Smith from the Vienna store in Wv was very thorough and knowledgeable about the appliances that we were looking at.
    by
      • Recommended
      Great Selections and prices
      I was looking for outdoor, porch furniture and of the three stores I visited, Home Depot by far had the nicest selection of quality, attractive furniture. The employee, Mark Crouch, was so helpful and spent time answering my many questions.
      by
        • Recommended
        Wonderful service
        Recently had surgery and all the employees were so courteous and helpful
        by
          • Recommended
          Great customer service
          by
            • Recommended
            Excellent staff
            The staff at this store makes you feel important and cares about your needs!
            by
              • Recommended
              Veterans Discount.
              I am so glad that Home Depot honors veterans with a 10% discount.
              by
                • Recommended
                Friendly staff and great products
                I always have a positive experience when I shop this store. The store is clean and organized. The staff is very friendly, they acknowledge you and ask if you need help. I needed some help with a lumber project and the staff really took the time to make sure I had what I needed and even advised me on tips to put things together.
                by
                  • Recommended
                  Great Store!
                  Someone is always available to help you.
                  by
                    • Recommended
                    Terrific staff and selection!
                    I am very happy with the caulking compound I bought, and my wife is thrilled that it is mildew resistant. Our shower needs resealed and this should do quite nicely.
                    by
                      • Recommended
                      Great Customer service
                      Chris is an asset to the company. Not only did he cut a board i brought in for me but he assisted me throughout the store. Extremely helpful and knowledgeable.
                      by
                        • Recommended
                        Great Home Depot
                        This is the best place to get your construction and home improvement supply needs! Exceptional staff! Friendly and helpful!
                        by
                          • Recommended
                          Very friendly
                          Allyssa was super nice I come to this location often apparently she works in gardening I’ve never seen her at the cash register. She did a great job was polite and friendly and energetic to all the customers ahead of me and including myself
                          by
                            Very helpful
                            I needed help picking out a new washer, dryer, and stove...Patrick Grosklos went over and beyond to help me, and answer all of my questions. Very pleased
                            by
                              • Recommended
                              Right is right, wrong is wrong.
                              When I recently went Christmas shopping at this location, I was told I could purchase merchandise with my husbands Home Depot card , but could Not purchase gift cards for the family. Because my name was not on the card. This shouldn’t be a grey area. Either you card for all purchases or not at all..??
                              by
                                Great store, great people.
                                I purchased a new Maytag washer and dryer. The staff explained all the features of all the models they carry.
                                by
                                  • Recommended
                                  interesting
                                  we needed to buy a toilet and needed help to load it and had to look for help to load it
                                  by
                                    • Recommended
                                    Best Customer Service
                                    I LOVE that I can walk into Home Depot and be greeted almost immediately by a person working there. Someone always comes to be within 10 minutes asking if I need something. You can't beat great customer service! Tonnie in the appliance department was amazing!
                                    by
                                      • Recommended
                                      Cashier
                                      She was friendly and helpful. I was offered to apply for a card and got which enabled me to save fifty bucks
                                      by
                                        • Recommended
                                        Excellent employees.
                                        Bought a refrigerator and stove and I received excellent customer service.
                                        by
                                          • Recommended
                                          Great customer service
                                          friendliest staff around hand down
                                          by
                                            • Recommended
                                            Exemplary Customer Service
                                            If you aren't shopping The Home Depot in Vienna for your home improvement needs, you are missing the best customer service you will ever enjoy as a consumer. The people in this store are fantastic at what they do. Lots of people advertise they "hire smiling faces." The people at The Home Depot in Vienna KEEP them AFTER they are hired and they make all the difference in our shopping each and every time.
                                            by
                                              • Recommended
                                              Best lumber
                                              I always go to Home Depot for wood projects. They have the best lumber at reasonable prices.
                                              by
                                                • Recommended
                                                Great employees need rewarded
                                                Kay our cashier was very informative and had a lot of energy! That was refreshing. Please let her lead and set the example for younger folks.
                                                by
                                                  • Recommended
                                                  Great Resolution for Supply needs
                                                  We needed a large frost free freezer. Nothing available in stock but Sherrie, the home depot kitchen rep was a great help. We walked out in about 30 minutes with the perfect freezer, delivery set and knowledge of the process for protection plan, etc.
                                                  by
                                                    • Recommended
                                                    Great visit!
                                                    Was looking for certain power tools and surprised of the difference levels of power they had.
                                                    by
                                                      • Recommended
                                                      Great Place !
                                                      Just got back from grabbing some plywood when i ask if they could cut the 2 of them for me there was no hesitation and a great job was done on all sections ,, Found a place to get what i need at a Decent Price !
                                                      by
                                                        • Recommended
                                                        They have everything.
                                                        I love this place. Every time I come in I get what I need. Associates are always helpful and I prefer the products and prices of Home Depot.
                                                        by
                                                          • Recommended
                                                          We were very satisfied with the service at the Home Depot Store in Parkersburg, W.Va. A very tal...
                                                          We were very satisfied with the service at the Home Depot Store in Parkersburg, W.Va. A very tall guy by the name of Jeremy who was so nice helped us with dehumidifiers. He went online and searched for one that would best fit our needs. It was so nice having someone as polite and thoughtful and eager to help as Jeremy was. Thank you for a great shopping experience.
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Whenever I got to Home Depot, I am pleased with the extremely helpful employees. They are cheerf...
                                                          Whenever I got to Home Depot, I am pleased with the extremely helpful employees. They are cheerful and knowledgeable and very willing to share their expertise and insights. As I walk through the store, the employees greet me and ask if I'm finding everything I need. (Such an nice change from other stores where the employees have mastered the art of staring into the middle distance to avoid making eye contact and therefore possibly being asked a question!) The store is neat and clean and very well stocked. I almost always find everything I need here and when I can't find it, the employees often direct me to their website or to another store in town. I also appreciate that even though I am not a contractor or a big spender or very good at projects, I am always treated with respect and courtesy. It's nice to get help with out patronization or teasing. Well Done Home Depot!
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Showing 1-30 of 810 reviews

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