#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)742-2964
Tool & Truck Rental(503)742-2970
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2002 Washington St
Oregon City, OR 97045
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 683 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (683)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 683 reviews
Shopping for Paint
Very helpful and kind when buying paint!
by
    great store!
    also your nice large parking lot is great!
    by
      • Recommended
      Great customer service!
      Gideon went above and beyond to help me two days in a row.
      by
        • Recommended
        horrible employees
        Go to any other store. The employees are rude and very unhelpful.
        by
          Great customer service
          Staff at Home Depot are consistently patient and friendly. They make the shopping experience faster and much more enjoyable. Home Depot's competition has fewer line staff so they are not around to help when you need it.
          by
            • Recommended
            Unsafe. Avoid.
            Half or more of customers were unmasked. This level of disregard for safety is why this pandemic has dragged out two years. The fact the store has given up doing its part to safeguard the community makes me now feel unsafe to shop at this location. Is this how HD as a whole feels, maybe I should go to another provider all together.
            by
              Home and commercial building remodel
              This is an excellent store. The team of associates are incredible. Very professional and if they can not help, they will find someone to help.
              by
                • Recommended
                Cashier Bullies a Three Year Old
                My family visited the store on a busy Saturday. My family got to the check stand and my husband kindly asked the cashier for a military discount. She huffed about it and then finally added it to our transaction. As my husband was doing everything on the card reader, she looked down at our three year old son, standing next to my husband and said, “you’re not wearing a mask. Shame on you. Masks are good!” I was very upset and we probably won’t be returning to the store after my child was bullied by an adult!
                by
                  Car hit in the parking lot
                  Came out to a big dent in my new f350. Asked to view the cameras. Store manager told me no.
                  by
                    Great place to shop
                    Even with COVID they usually have product in stock and if they dont they look up and find at another location or tell you when additional stock will be available.
                    by
                      • Recommended
                      Do it yourself-er!
                      We just ordered a new washing machine. Got superb help from the sales person. We always find what we need and more!
                      by
                        • Recommended
                        Great experience
                        I had a great experience ordering my Honda Generator EU2200i. They employees were great!
                        by
                          • Recommended
                          If you are lucky, then you will have the pleasure of having Mashary assist you while visiting thi...
                          If you are lucky, then you will have the pleasure of having Mashary assist you while visiting this store. He treats you like you are the owner of the store. I hope he is promoted to a position of training all Home Depot staff on how to make customers feel special! Not that other staff is not fine, it is just that Mashary provides an exceptional shopping experience.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was clean and organized. The staff were friendly and helpful. The product acquisition a...
                          The store was clean and organized. The staff were friendly and helpful. The product acquisition and purchasing process were effecient and painless.
                          by
                          • Verified Purchase
                          • Recommended
                          clean and good customer service
                          clean and good customer service
                          by
                          • Verified Purchase
                          • Recommended
                          Always clean, well organized and easy to navigate. The employees are always helpful and pleasant...
                          Always clean, well organized and easy to navigate. The employees are always helpful and pleasant. The customers in this store are always pleasant and constantly helping other customers when they see that someone can use it. A very busy location.
                          by
                          • Verified Purchase
                          • Recommended
                          I am really glad this is my home store!
                          I am really glad this is my home store!
                          by
                          • Verified Purchase
                          • Recommended
                          It was refreshing to get someone on the phone so quickly! The employee was not only very friendl...
                          It was refreshing to get someone on the phone so quickly! The employee was not only very friendly but went above and beyond to help me find what I needed. Very happy with my experience!
                          by
                          • Verified Purchase
                          • Recommended
                          I could not find the bulbs I was looking for without help. The racks are being rotated 90 degrees...
                          I could not find the bulbs I was looking for without help. The racks are being rotated 90 degrees and instead of all the bulbs on one aisle, they are now in at least 4 different locations. Shopping has now become very inconvenient. I do not like being forced to wander around the store with the hope I will buy something on impulse. The lighting is poor and the aisles are dimly lit making it even harder to find product. In the future, Home Depot will be my last store of choice. There are plenty other options nearby. I also don't appreciate non-service dogs being allowed in the store. During a previous visit I stepped in a pile of dog manure in the store aisle.
                          by
                          • Verified Purchase
                          Excellent customer service. Better than the competitor!!! Big shout out to Alex, Jack, Risa and...
                          Excellent customer service. Better than the competitor!!! Big shout out to Alex, Jack, Risa and Tasha.
                          by
                            • Recommended
                            This store seems to always have what is needed at very competitive prices as well as a clean and ...
                            This store seems to always have what is needed at very competitive prices as well as a clean and well organized store. Makes it a pleasure to shop there. Employees go out of their way to help you get what you need.
                            by
                            • Verified Purchase
                            • Recommended
                            I use to love coming to this location. Always friendly employees and tons of help. Not so much on...
                            I use to love coming to this location. Always friendly employees and tons of help. Not so much on my last 2 visits. Treated like a criminal each time I shopped, couldn’t get an employees help to save my life, and was interrogated by the manager when making a return. This store has turned to garbage. Tempted to close my card with them and never return. Filled out surveys each time I was so upset by the service.
                            by
                            • Verified Purchase
                            I did buy paint and they were very helpful especially after he opened the colored paint to show ...
                            I did buy paint and they were very helpful especially after he opened the colored paint to show me the finished product and it was still white! Appear to be more people around to ask for help. They are friendly. The store was very clean and organized.
                            by
                            • Verified Purchase
                            • Recommended
                            I received help from an employee that took the time to make sure I was taken care of. Patient, kn...
                            I received help from an employee that took the time to make sure I was taken care of. Patient, knowledgeable, and friendly..and the store was slammed...a great experience!
                            by
                            • Verified Purchase
                            • Recommended
                            Well stocked and clean. All employees are friendly and professional.
                            Well stocked and clean. All employees are friendly and professional.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            A+ store with knowledgeable employees who are ALWAYS willing to go above and beyond! Thank you!
                            A+ store with knowledgeable employees who are ALWAYS willing to go above and beyond! Thank you!
                            by
                            • Verified Purchase
                            • Recommended
                            Great store. Employees were very helpful to me. I was able to accomplish my goal of purchasing a...
                            Great store. Employees were very helpful to me. I was able to accomplish my goal of purchasing a zero turn mower and get it loaded into my pickup truck.
                            by
                            • Verified Purchase
                            • Recommended
                            Great store. Employees were very helpful to me. I was able to accomplish my goal of purchasing a...
                            Great store. Employees were very helpful to me. I was able to accomplish my goal of purchasing a zero turn mower and get it loaded into my pickup truck.
                            by
                            • Verified Purchase
                            • Recommended
                            It was not hard to find an employee to ask for help. All of them seemed to be willing to help and...
                            It was not hard to find an employee to ask for help. All of them seemed to be willing to help and when you got to the department you needed, the employee there was very knowledgeable, helpful, and friendly.
                            by
                            • Verified Purchase
                            • Recommended
                            Great customer service thanks to Ronald (RJ) Thank You
                            Great customer service thanks to Ronald (RJ) Thank You
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 683 reviews

                            Nearby Stores

                            9300 Se 82nd Ave

                            Happy Valley, OR 97086

                            6.05 mi

                            Tool & Truck Rental

                            (503)772-5608

                            Pro Service Desk

                            (503)772-5602

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 7:00am - 8:00pm

                            14800 Sw Sequoia Pkwy

                            Tigard, OR 97224

                            8.29 mi

                            Tool & Truck Rental

                            (503)624-3505

                            Pro Service Desk

                            (503)624-3506

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 7:00am - 8:00pm

                            10120 Se Washington St

                            Portland, OR 97216

                            10.28 mi

                            Tool & Truck Rental

                            (503)408-6770

                            Pro Service Desk

                            (503)408-6764

                            Mon-Sat: 6:00am - 9:00pm

                            Sun: 7:00am - 8:00pm