#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)716-4800
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
26241 Brookpark Rd Great Northern Shopping
North Olmsted, OH 44070
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Customer Store Reviews

  • 4.5 out of 363 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
My visit to north Olmsted home depot was great. Tom in the lumber dept really did a great job in ...
My visit to north Olmsted home depot was great. Tom in the lumber dept really did a great job in helping my find everything I needed for my project.
by
  • Verified Purchase
  • Recommended
Friendly and helpful associates who always help make our experience a great one.
Friendly and helpful associates who always help make our experience a great one.
by
  • Verified Purchase
  • Recommended
I travel from Parma to North Olmsted.. just for this Home Depot. I've had numerous occasions wher...
I travel from Parma to North Olmsted.. just for this Home Depot. I've had numerous occasions where knowledgeable, helpful and friendly employees have made the difference in getting me the right parts and supplies that I needed.
by
  • Verified Purchase
  • Recommended
Very happy with the entire staff at the North Olmsted Home Depot. Everyone is very friendly and w...
Very happy with the entire staff at the North Olmsted Home Depot. Everyone is very friendly and willing to help. Great place to shop!
by
  • Verified Purchase
  • Recommended
The store was clean. The employees were friendly and helpful. All in all, it was a stress free pl...
The store was clean. The employees were friendly and helpful. All in all, it was a stress free pleasant experience.
by
  • Verified Purchase
  • Recommended
The store was neat and clean, the staff is friendly and helpful, always find what I'm looking for
The store was neat and clean, the staff is friendly and helpful, always find what I'm looking for
by
  • Verified Purchase
  • Recommended
the store was very clean and there were a lot of products on the shelves there were more than eno...
the store was very clean and there were a lot of products on the shelves there were more than enough workers in the store to help the customer and the two ladies especially in the paint department were extremely friendly happy and helpful! I would highly recommend this store they go over and beyond to help you question number one
by
  • Verified Purchase
  • Recommended
Very helpful and friendly. This store is clean and organized, makes it easy to find what I'm look...
Very helpful and friendly. This store is clean and organized, makes it easy to find what I'm looking for.
by
  • Verified Purchase
  • Recommended
I like this location. Nice friendly employees. Will definitely back.
I like this location. Nice friendly employees. Will definitely back.
by
  • Verified Purchase
  • Recommended
I drove 15 miles to buy an item listed as being in stock on the website only to find out it was n...
I drove 15 miles to buy an item listed as being in stock on the website only to find out it was not. Team member Dennis in Electrical went above and beyond to turn what would have been a very irritating experience into an experience of custsomer service beyond my expectations, without me even asking. Great job Dennis. I hope you get rewarded for it.
by
  • Verified Purchase
  • Recommended
Great Customer Service & Vey Efficient on Getting You checked out fast, so you can keep your proj...
Great Customer Service & Vey Efficient on Getting You checked out fast, so you can keep your project going. Great group from the loading guy all the way up to the Management Team. Thank You
by
  • Verified Purchase
  • Recommended
Upon entering the Store Brian greeted me, Miguel offered to help me find everything I needed for ...
Upon entering the Store Brian greeted me, Miguel offered to help me find everything I needed for my project. Jeff also stopped to make sure I found everything I needed. Then Suzi helped me check out and called the loading guy Nick to help me get on my way, Then Lauren the Manager asked me how my project was going. I go into a lot of stores for work. Everyone has the same products and relatively similar pricing. So it boils down to customer service. These guys are the Best.
by
  • Verified Purchase
  • Recommended
The woman in the paint department (We don't remember her name) was very helpful to our needs. We...
The woman in the paint department (We don't remember her name) was very helpful to our needs. We wanted to talk to her longer but she had to mix paint, help others, and the line grew longer. She was the only one there. God bless her for trying to help everyone. We know that Covid is relevant, but the country is opening up now because of vaccines and less cases. We hope you really consider hiring more people. We know that woman heeded help! We really felt bad for her. Thank you!
by
  • Verified Purchase
  • Recommended
Arrogant and stupid cashier (Bre or so)
Arrogant and stupid cashier (Bre or so)
by
  • Verified Purchase
Hello, This shopping experience was much better compared to others because I felt like my satisf...
Hello, This shopping experience was much better compared to others because I felt like my satisfaction was at the top of the sales list. Not just the money or sale. I needed a specific time for delivery and install and Brian Dehil went beyond the call of duty to make that happen to my utmost satisfaction. Thank you very much for having such caring employees.
by
  • Verified Purchase
  • Recommended
Becca in customer service went above and beyond to solve our issues with online delivery failure ...
Becca in customer service went above and beyond to solve our issues with online delivery failure ! She spent over an hour and stayed past her shift to correct and solve the problem ! This girl invented customer service !
by
  • Verified Purchase
  • Recommended
this store is run/ managed just awful. have shopped here countless times and almost always leave ...
this store is run/ managed just awful. have shopped here countless times and almost always leave shaking my head saying never again. but it so close i try again .they do a horrible job representing home depot
by
  • Verified Purchase
The employees at this location are so unbelievably rude.
The employees at this location are so unbelievably rude.
by
  • Verified Purchase
I have been shopping here for years and have been very satisfied. It is my go-to home improvement...
I have been shopping here for years and have been very satisfied. It is my go-to home improvement store!
by
  • Verified Purchase
  • Recommended
Clean store and friendly employees!
Clean store and friendly employees!
by
  • Verified Purchase
  • Recommended
The Staff at this store is to willing to help, They make it a point to remember you and your name...
The Staff at this store is to willing to help, They make it a point to remember you and your name & they always ask, " How are you doing " & How can I help you".... Just a great Group of people. The Mangers are always friendly & are always there if you have a question. Carlos is such a knowledgeable person & was a tremendous help to us to get our project going today.
by
  • Verified Purchase
  • Recommended
The North Olmsted Home Depot always has what we are looking for in stock and the sales associates...
The North Olmsted Home Depot always has what we are looking for in stock and the sales associates are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great store! Great customer service and super friendly, kind cashiers! Had a chance to communicat...
Great store! Great customer service and super friendly, kind cashiers! Had a chance to communicate with Cashier Melana - super awesome girl!
by
  • Verified Purchase
  • Recommended
Tons of products and easy enough to find. And lots of help, too! Store was clean, organized.
Tons of products and easy enough to find. And lots of help, too! Store was clean, organized.
by
  • Verified Purchase
  • Recommended
Store looked cluttered today. Staffing is not very friendly. They did not look me in the eye or g...
Store looked cluttered today. Staffing is not very friendly. They did not look me in the eye or greet me. Very poor customer service.
by
  • Verified Purchase
  • Recommended
Skilled craftman are there to help you accomplish the task at hand, and willingly will help you t...
Skilled craftman are there to help you accomplish the task at hand, and willingly will help you to do the job right.
by
  • Verified Purchase
  • Recommended
This is one of the Best Home Depot stores I have been to. It is larger than other stores I have ...
This is one of the Best Home Depot stores I have been to. It is larger than other stores I have been to and has a wide selection of products from appliances to light fixtures to plumbing. Great Store I get a lot of ideas just from the displays.
by
  • Verified Purchase
  • Recommended
The staff at the N Olmsted Home Depot are the best. They are always willing to help me find things.
The staff at the N Olmsted Home Depot are the best. They are always willing to help me find things.
by
  • Verified Purchase
  • Recommended
Associates were friendly as well as knowable I would recommend to shop this home Depot when you n...
Associates were friendly as well as knowable I would recommend to shop this home Depot when you need expert advice on your painting projects!! PLUS when checking out the cashier actually had me follow her to get checked out quickly!! Great Customer Service Today!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are very helpful
Employees are very helpful
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 363 reviews

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