Reviews for Newark #3887

Ashley helped me by making the cuts I needed to complete this project. I hope she sees it. Thank you so much Ashley!

The self-checkout was changed to cashier only. There were no signs or indicators of this change! When I brought this up to the employees, they stated I could contact Home Depot because management would not pay any attention to what the employees said! This type of change indicated a hurried and not thought-out or planned change. There are NO INDICATORS to help the customer understand the changes made. Was the customer experience ever considered during the planning of the change???

Found a hot water heater exactly what we were looking for.

We weren't sure where to locate the Tub Kit for our Shower and a Sales Rep who worked normally in the Wood area, took his time to help us. Very helpful and friendly. So nice to see someone who really cares and shows they love working at Home Depot.

Employee knowledge about other employees to know who to call when needed was phenomenal service to me.

Five employees helped me to find the items that I was looking for! They were very helpful and friendly.

Needed a flea bomb due to a friends dog. It was explained perfectly. Thank you Home Depot.

I came in looking for all of our kitchen appliances and Susan Barnett was wonderful in helping me pick each one out. She was patient and answered many of my questions & offered great advice. I look forward to using my new appliances!

Everyone is always so helpful and kind at the Newark Store. There is always promotions and great price on products too.

Chuck in Plumbing is outstanding!!!

After an extensive search, both on-line and within multiple appliance stores, we found that this store was able to provide exactly what we were looking for. The key factor here though was that Home Depot had a staff member that actually took the time to assist us with the multiple questions that we had and the lengthy process of finding the units that satisfied our narrow requirements. Her professionalism was quite apparent and her personality made it a pleasure to deal with her. There is no doubt that she is a true asset to Home Depot.

It seems every time I go to ANY HD the employees are sectioning off an area that I need to get to. Or there is merchandise littering the aisles which makes it inconvenient to move carts around. This morning I was planning to purchase a couple hundred dollars of landscaping product - of course, during they were just closing off the areas I needed to get at. I left, and went to your major competitor. DO THAT TYPE OF WORK DURING OFF-HOURS!

Andrew and Jacob went above and beyond to help me load composite boards on a trailer, strap them down and make sure I could get home safely. I am grateful for their time and help!

I was welcomed as soon as I walked in the door, and my items were scanned for me at the end of my shopping trip! In between those two fantastic examples of customer service I quickly found the exact items I was looking for ! What more can a customer ask for?

I found the brand refrigerator I was looking for, with the features I wanted, and on sale! Yay!

We found the products for our bath remodel at this Home Depot. There were complications during checkout due to the technology. A friendly, persistent employee worked with us for a long time to resolve the issue. It's worth shopping at Home Depot because of committed employees. This is rare in retail nowadays.

Hallie in paint department was very helpful,and courteous,we appreciate that very much. Thank you 😊

If you want knowledgeable and trustworthy guidance when shopping appliances, visit the store when Mike is on the job - you won’t be disappointed. He will guide you to the product(s) that are the best fit for your budget and needs.

I was very happy with all the assistance I received by Jordan in the Kitchen appliance department at the Newark, Ohio Home Depot. She was both knowledgeable, patient, and friendly while I was making my decision. She helped me measure, etc. and went beyond the norm to assist me.

We frequently visit hardware stores for both personal projects and for work need. This location is always stocked and the staff is exceptional. This is my favorite hardware store out of any other store I frequent.

Bought a French door. Looking forward to completion of installation.

Fast, friendly, knowledgeable service. Ashley went above and beyond!!!!

Great store to go to have very friendly employees and will help you with any questions

Employees are knowledgeable and helpful.

We were pleased with the store. Upon arrival we were greeted. The store was clean and organized and staff was helpful when we could t find the correct aisles. The woman at the self serve check out line was very helpful when we did not know how to enter our coupon…and she really wanted to help us with a genuine smile on her face. We will definitely be back.

Always have what we need, very clean store.

The appliance specialist we dealt with was great. She was very knowledgeable and friendly.

I came in with a problem and I was taught how to fix it and the given the tools to carry out the repairs.

I HAVE DEALT WITH HOME DEPOT HERE IN NEWARK, OHIO FOR MANY YEARS, AND OTHER THAN SOME OF THE PRODUCT LETTING ME DOWN AT TIMES, THIS STORE HAS BEEN THE BEST OF ANY STORE I HAVE EVER SHOPPED IN, HANDS DOWN. JUST BOUGHT A DOUBLE OVEN TODAY AND IT WILL BE HERE IN ABOUT A WEEK. A VERY PLEASANT SALESPERSON TOOK CARE OF ME.

We bought an entire kitchen package and Susan Barnett made it a great experience. She is an intelligent woman who possesses real product knowledge and is able to give great, thoughtful advice.