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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Sep 7, 2022
Love this store!
I purchased a home on my own and am constantly working on projects around my house and yard; most of which I've never done before. The friendly and helpful advice I receive at this store is greatly appreciated! I'm amazed at what I have accomplished on own! Also, they have a great selection of products and are well-stocked.
by
1 found this review helpful
Sep 5, 2022
Best customer experience!!!
After frequenting other Home Depot’s in the area I find this store to have the best customer service. There friendly and knowledgeable staff will make your shopping experience comfortable and provide you with the confidence when purchasing a particular item because of how knowledgeable they are .
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Recommended
Aug 14, 2022
Had what I needed
Great store had what I needed
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Recommended
Jul 3, 2022
service
product was wrong because contractor ordered wrong part service was excellent at the store
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Recommended
Jul 1, 2022
My Home Depot Store
I definitely enjoy my shopping experience and my nearby Home Depot. Very clean and comfortable. Friendly and helpful staff.
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Recommended
Jun 17, 2022
48 Key Cabinet
This is a great product for business owners who must manage a large number of keys. The box contains 48 tags in five different colors. That really helps to keep the keys organized.
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Recommended
Jun 7, 2022
Poor Manegement
I came to HD to purchase an AC I came across a patio umbrella that was marked $119 I walked around for an associate to check the price finally I got 1 the umbrella was $599 it was in the wrong spot, she told me I might get it for the price she called for a manager, Roy who was rude and disrespectful he treated me like I couldn’t read the price tag although it was all the way at the bottom of the shelves, I had 2 back surgeries and 6 knee surgeries! He was horrible not because he didn’t give me the price that was clearly marked but be cause of the way he treated me! No apology for the store error but instead he treated me with ignorant behavior
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2 found this review helpful
Jun 3, 2022
Extremely friendly & helpful staff
I went into Home Depot in New Castle…knowing I needed some boards to fix our deck & the staff (especially Mike) went out of his way to make sure we had the best boards & everything else we needed!
Our cashier Rosemary was very friendly & helpful…she even made sure we had flags for our extra long boards!
Both staff made our adventure extremely enjoyable!
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Recommended
May 22, 2022
Subpar service
Recently relocated from Georgia and this is literally the closest Home Depot to my house. There were barely any associates around to help assist with what I needed and the was that were around did not speak or ask if there was anything I needed help with. The layout is different from the stores that I’m use to shopping in. I literally had to walk and read signs. A few associates passed me by as I roamed the store looking at signs. When I came back to make a return; there was a lady at the customer service desk (green shirt, short blonde hair) that didn’t greet me or even say hello. She just kept doing whatever it is she was doing, pointed and said, “they’ll help you over there”. That was the final straw. I kept my cool and just returned my items with the gentleman she pointed over at. Next closest store is Wilmington, I’ll take my chances there since I love Home Depot but I won’t return to this one. Hopefully other customers have a better experience.
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Apr 18, 2022
Kitchen Department
Mark was extremely helpful in the Kitchen Department. He advised me of many options and details. He is the best.
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Recommended
Apr 11, 2022
Good Customer service
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Mar 30, 2022
Do NOT trust employees!
The mirrors I came to purchase showed 3 in stock on my phone. I saw none on the shelves and asked for assistance. A long gray bearded worker said he would get me help. No one showed and I found him talking to another worker on a lift. They both collaborated and said someone wanted 3 yesterday and we found none. Need to "zero" the inventory.
I purchased some other things and walked out, deciding to go back in and find someone else. That is when I met worker " Scotty P". He found 4 boxes, each having 5 mirrors in them. This store had 20 mirrors in stock NOT zero.
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1 found this review helpful
Mar 11, 2022
Great employees and very organized Home depot!!
Cheerful and friendly store associates who take pride in their work and the store.
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Verified Purchase
Recommended
Mar 8, 2022
Great customer service
Joe is one of the best sales associate at home depot he went above and beyond to make sure that I got the door that I wanted . He contacted another store and asked could they bring the item up to the service desk for me to pick up.He also loaded both of my used door back onto my truck joe is the best……….
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Feb 27, 2022
EXTREMELY HELPFUL
THE CASHIER WAS ESPECIALLY HELPFUL. SHE INQUIRED IF I FOUND ALL I NEEDED AND THANKED ME FOR SHOPPING AT HOME DEPOT.
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Recommended
Feb 27, 2022
Great customer service
Great service great help
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Recommended
Feb 24, 2022
Extremely helpful staff! Well stock shelves
Extremely helpful staff! Well stock shelves
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Recommended
Dec 30, 2021
Friendly, helpful staff
I needed help getting my product with a forklift and Darius was polite, courteous, helpful and friendly. A pleasant experience!
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Recommended
Dec 26, 2021
Hour and a half to get fork driver assistance
Multiple employees forgot I even existed. Even the first fork truck driver showed up to see where I was, then he left and didn't come back. What kind of operation is this place running
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2 found this review helpful
Dec 22, 2021
great stores
ok store it better now.
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Nov 27, 2021
Friendly staff!
Everyone is always very helpful and friendly. Sally went above and beyond!!!
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Recommended
Nov 22, 2021
Great store
Excellent associates ready to help in everything you are looking for.
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Recommended
Oct 29, 2021
Great Store the workers are very helpful
I bought a generator today and was very pleased with the service.
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Recommended
Oct 18, 2021
Great Experience
This store had alot more in stock then some of the other ones. It was very clean and all the employees we approached for assistance were very helpful.
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Recommended
Aug 3, 2021
The cashier Steve is disrespectful and unprofessional
The cashier Steve is disrespectful and unprofessional
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Verified Purchase
Jul 7, 2021
The associates in this store are very friendly for the most part. They offer assistance or offer ...
The associates in this store are very friendly for the most part. They offer assistance or offer to get someone for you. I encountered Darius today who just went above and beyond the call of duty.
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Verified Purchase
Recommended
Jul 6, 2021
Peggy made our exchange experience seamless and was very happy to help.
Peggy made our exchange experience seamless and was very happy to help.
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Verified Purchase
Recommended
Jul 1, 2021
Waited 30 plus minutes to get some help in the paint aisle. Kevin was very proactive trying to ge...
Waited 30 plus minutes to get some help in the paint aisle. Kevin was very proactive trying to get me help while also doing his own job
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Verified Purchase
Jun 29, 2021
Employees are allowed to be rude
Employees are allowed to be rude
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Verified Purchase
1 found this review helpful
Jun 2, 2021
Always pleasant experience. Staff is helpful and courteous.
Always pleasant experience. Staff is helpful and courteous.