#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)461-6476
Tool & Truck Rental(208)465-8968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2003 N Cassia St
Nampa, ID 83651
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Customer Store Reviews

  • 4.6 out of 580 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (580)
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Showing 1-30 of 580 reviews
The store was clean. I used the app to find exactly where my items were. I used self-checkout and...
The store was clean. I used the app to find exactly where my items were. I used self-checkout and realized their was no UPC code on the tape I was buying. Before I could even call for someone, a male cashier walked over and took the tape and looked it up. Great customer service!
by
  • Verified Purchase
  • Recommended
i would not recommend purchase of carpeting from this store. we are still having problems with th...
i would not recommend purchase of carpeting from this store. we are still having problems with the carpeting we ordered two mouths ago. I would not recommend ordering windows, we ordered some and if I had not asked about them. would not have known that they had came in two weeks ago.
by
  • Verified Purchase
  • Recommended
workers in this store try there best to help out as they are needed
workers in this store try there best to help out as they are needed
by
  • Verified Purchase
  • Recommended
gentlemen in lumber and fasteners and very helpful to us
gentlemen in lumber and fasteners and very helpful to us
by
  • Verified Purchase
  • Recommended
Friendly and well stocked.
Friendly and well stocked.
by
  • Verified Purchase
  • Recommended
Full selection of plants and vegetables still in June. Full of beautiful flowers and shrubs.
Full selection of plants and vegetables still in June. Full of beautiful flowers and shrubs.
by
  • Verified Purchase
  • Recommended
out of the window sizes we needed. salesperson ordered windows for us.
out of the window sizes we needed. salesperson ordered windows for us.
by
  • Verified Purchase
  • Recommended
Employees are great, take time to know their customers and what they need.
Employees are great, take time to know their customers and what they need.
by
  • Verified Purchase
  • Recommended
What a wonderful experience with Brenda C in Appliances. She was kind and patient! how refreshing!
What a wonderful experience with Brenda C in Appliances. She was kind and patient! how refreshing!
by
  • Verified Purchase
  • Recommended
I had been working on a project to make a 22ft sandbox to put an above ground pool....i was extre...
I had been working on a project to make a 22ft sandbox to put an above ground pool....i was extremely sore since I was working on it since 8am the other day...I had bought a wheelbarrow and got it home as i had to shovel an entire truck bed of dirt into our backyard....the wheel to the wheelbarrow was flat...i was so upset....i did not want to go back to Home depot as i was tired and so sore....i had no choice...i got to Home depot and was in no mood...i showed frustration and Roberto kindly offered to help...he took me to get a replacement and when I wanted to exchange it for another one he offered to get the wheelbarrow from garden that I left there and bring it to customer service so I didn't have to...i then changed my mind after since he told me about the flat free tire...he then offered to get the wheelbarrow and bring it back to garden without hesitation...i walked back to garden and purchased the tire....Roberto was so awesome!!!! He offered to replace the tire so I didn't have to swap it out....he took the wheelbarrow to the truck and then installed the wheel for me.....I have never EVER experienced this kind of customer service before!! He needs to be recognized!! He is a HUGE asset to Home depot....He is the reason I will go back to purchase the rest of my home project materials!! Thank you Roberto!
by
  • Verified Purchase
  • Recommended
Store is easy to navigate. Great garden selection! Friendly staff. Cashier's Penny & Bailey are w...
Store is easy to navigate. Great garden selection! Friendly staff. Cashier's Penny & Bailey are wonderful and helpful. Pleasant shopping experience. My first time to this store. Will make the commute to come to this location in the future.
by
  • Verified Purchase
  • Recommended
Great services.
Great services.
by
  • Verified Purchase
  • Recommended
Great store....Customer oriented! Clean friendly environment. Associates very helpful.
Great store....Customer oriented! Clean friendly environment. Associates very helpful.
by
  • Verified Purchase
  • Recommended
The store is nice and clean. It is very hard to find what I need in this store. However, the empl...
The store is nice and clean. It is very hard to find what I need in this store. However, the employees are very helpful. Some have gone out of their way to help me find things. They are very knowledgeable and efficient. I enjoy going to this store since they are so helpful.
by
  • Verified Purchase
  • Recommended
great store - lowe's is right down the street... we only shop at home depot except for 1 plant Ga...
great store - lowe's is right down the street... we only shop at home depot except for 1 plant Gaura which HD does not carry
by
  • Verified Purchase
  • Recommended
It was great to shopping there
It was great to shopping there
by
  • Verified Purchase
  • Recommended
Nampa Store is well stocked and employees are doing their part to keep customers and employees sa...
Nampa Store is well stocked and employees are doing their part to keep customers and employees safe. Great selection of annuals and hanging plants in the Garden Department. Have now sectioned off part of lot for Customer Pick-Up which is helpful
by
  • Verified Purchase
  • Recommended
I am very happy with this store and the simple way to find things with all the signs. The helpers...
I am very happy with this store and the simple way to find things with all the signs. The helpers are friendly and nice and find what you need. The store is clean and organized. Will return!
by
  • Verified Purchase
  • Recommended
Don’t ever try to tell them but you didn’t get something when you got home, And ask for a refund,...
Don’t ever try to tell them but you didn’t get something when you got home, And ask for a refund, they will have to do an investigation and check security cameras to make sure you’re not a liar. Absolute crap
by
  • Verified Purchase
very helpful and friendly staff
very helpful and friendly staff
by
  • Verified Purchase
  • Recommended
At Lowes they always ask for / give me my Veteran's discount. I forgot to ask the checker today ...
At Lowes they always ask for / give me my Veteran's discount. I forgot to ask the checker today until the total was rung up. I asked "Can I get my Veteran's discount" - showed my ID card. He just shrugged his shoulders and said "Too late now!" That was it. No suggestion of how to correct. I decided that perhaps I could still get the discount if I went to the customer service desk. The poor customer service person (one only) had 15 people waiting in line(1 lady coughing loudly) I left fast
by
  • Verified Purchase
Outstanding service going the extra mile
Outstanding service going the extra mile
by
  • Verified Purchase
  • Recommended
I'd like to give a shout out to this store and its great employees. I went in there last night a...
I'd like to give a shout out to this store and its great employees. I went in there last night after a long work-day just to get a few things. All the employees were so helpful whether they worked in the department I was asking about or not, they directed me where I needed to go. I was also impressed with the cashier that helped me. Her name is Penny, and she was really busy, but I didn't feel like messing with the self-serve lines. There was a customer in front of me that questioned the amount of the total, and wanted to go and check with the department person that had helped him. The cashier nicely cancelled the order and sent him to do what he wanted to do. I've been in other stores, where, as a means of apologizing to other customers for the wait, they (the cashiers) will make some negative remark about the previous customer, but Penny didn't. She just thanked me for my patience, rang up my order, and told me to have a nice evening, and all with a great smile. Amazing! Great experience after a long tiring day, and good to see there are still great customer-service people in the world.
by
  • Verified Purchase
  • Recommended
We have a lot of questions on projects that we have never done before! Every employee that we ask...
We have a lot of questions on projects that we have never done before! Every employee that we asked for help- went above and beyond to help us and even demonstrate what we needed to do! Our projects were a success!
by
  • Verified Purchase
  • Recommended
I shop this store quite often. I have always found the shelves stocked fully and the empoiyees h...
I shop this store quite often. I have always found the shelves stocked fully and the empoiyees helpful and professionally knowledgeable.
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful. The lady that furst assisted us did awesome to the best of he...
Employees are friendly and helpful. The lady that furst assisted us did awesome to the best of her ability until the other lady came to complete the sale. Both were very pleasant. Mahalo
by
  • Verified Purchase
  • Recommended
Always satisfied with the selection of products and the fantastic quality of staff on hand.
Always satisfied with the selection of products and the fantastic quality of staff on hand.
by
  • Verified Purchase
  • Recommended
this store is a very awesome store I wouldn't recommend that anybody lose nearby to shop at this ...
this store is a very awesome store I wouldn't recommend that anybody lose nearby to shop at this store because they have very respectful employees and very helpful
by
  • Verified Purchase
  • Recommended
This store is always well stocked every time I go in. The employees have got to be the friendlies...
This store is always well stocked every time I go in. The employees have got to be the friendliest staff at a home improvement store.
by
  • Verified Purchase
  • Recommended
Jerin Very friendly guy very helpful Deserves a raise
Jerin Very friendly guy very helpful Deserves a raise
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 580 reviews

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