#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)461-6476
Tool & Truck Rental(208)465-8968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2003 N Cassia St
Nampa, ID 83651
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Customer Store Reviews

  • 4.6 out of 580 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (580)
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Showing 1-30 of 580 reviews
Figuring out colors and the best paint for my application
I went in a little indecisive about the color for my bedroom. The woman behind the paint counter was so helpful and so friendly. Helped me make the right choice! The color is perfect and it only took one coat!
by
    • Recommended
    Convient and easy in and out
    Employees are always friendly and try to help the best they can. Decent selection and quantities on hand. Easy in and out. I prefer this one over others.
    by
      • Recommended
      Store 8941
      Cashier melynda was the icing on the cake today. Extremely friendly and still fast while we chatted
      by
        • Recommended
        Great Service
        I always like going to Home Depot. They always have what I need and the customer service is great.
        by
          • Recommended
          Cs
          Can’t thank Luwana enough for her help find what I was looking for when they did not have anyone working in the appliance department.
          by
            Ordering Carpet/Flooring is a Disaster
            Too many cooks in the kitchen ! One person to measure, one at an undisclosed location on the phone that is the ONLY one allowed to make adjustments to the order/measurement, and the associate in the store who is stuck with the other two peoples work while dealing with the customers' wants and changes. This system is innefficient and very inflexible and caused needless $$ on our part for unnessary materials. Also took over three hours in the store trying to get the order straight while on the phone with the undisclosed third party who still got it wrong. FRUSTRATION
            by
              2 found this review helpful
              Great service
              Always have help in finding what I need.
              by
                • Recommended
                Awesome job
                Very helpful. I really appreciate the customer service
                by
                  • Recommended
                  Great customer service!
                  I needed a present for my husband. The good folks at the Pro Desk helped me figure it out! Thanks so much!
                  by
                    • Recommended
                    Helpful staff
                    The staff is helpful and the prices are great
                    by
                      • Recommended
                      Clean and helpful
                      We needed a supply that was in stock but on the rafters. It didn’t take long to get help and get the item down. Also very clean bathrooms.
                      by
                        • Recommended
                        Customer service is gone
                        Rude employee, asked to speak with someone about employee being rude and confrontational...no manager ever showed up. Customer service is trash. All home Depot are the same except for the employees, I can get supplies anywhere why go where you get treated like trash.
                        by
                          Ripped Off
                          Took a saw back that was brand new and in the original packaging. Because it was a few days past a month since purchase, they would only issue a store credit and would not credit my card. So I am now stuck with paying $200 and do not need to purchase anything. What a cheap policy and no room for a manager to step in and do the right thing...bad service always at this store!!
                          by
                            Great store but you have a lot of cleaning that need done.
                            The employees are great and service is fantastic. Just wish they would clean up the store and take a little pride.
                            by
                              Very creative employees
                              I'm a 71 yr old woman with little carpentry experience. My husband passed from Covid so now projects are all in my hands. I wanted to build a target for shooting and had no idea how to do this. I went to an employee and asked if he could use his creative mind to help me make something simple. He spent several minutes helping me come up with ideas that I had the capacity to accomplish. He even cut the wood to the correct lengths to complete this project.
                              by
                              • Verified Purchase
                              • DIY
                              • Recommended
                              Great staff
                              Friendly and always helpful and everything is always available even if it''s out of season.
                              by
                                • Recommended
                                Okay experience
                                Experience needs improvement
                                by
                                  Finally, Somewhere with Amazing Customer Service
                                  I had a terrible experience with a purchase, and I was getting the run-around until I spoke with one of the managers named Kellee. She took the time to listen and ask questions. Then she took the steps needed to correct the problem. The problem was with a third party, but Kellee wouldn't rest until I was satisfied, and I had received my purchase. Then Kellee went above and beyond by making sure that I was taken care of. This is what true customer service looks like. I thought real customer service was long dead, but I was wrong. Thanks to Kellee, Customer Service at this Home Depot is alive and well. Thank You Kellee!!
                                  by
                                    everything I ever need
                                    Everything I've needed I've found easily there
                                    by
                                      • Recommended
                                      Great!
                                      Love this place for all my projects!
                                      by
                                        • Recommended
                                        Sales associate Brenda is the Best.
                                        I purchased a patio furniture set that was discounted but was missing a major part of the patio set. Brenda went over and beyond in solving the shortage and made the purchase I made possible..
                                        by
                                          • Recommended
                                          Time checking out was fast
                                          Always like to come here because I get checked out fast
                                          by
                                            • Recommended
                                            Great service
                                            Mary and Connie were very helpful w the pallet of pavers we needed today
                                            by
                                              • Recommended
                                              Kind customer service
                                              Great time all around
                                              by
                                                • Recommended
                                                Awesome employees
                                                Employees were very helpful and engaging and approachable
                                                by
                                                  • Recommended
                                                  Prodesk Customer Service
                                                  Excellent customer service at Home Depot Nampa especially in the Prodesk - Randy and Susan stand out.
                                                  by
                                                    • Recommended
                                                    Easy to fined what you need!
                                                    Pretty much everything in store and easy to fined!
                                                    by
                                                      • Recommended
                                                      Awesome Lighting
                                                      Home Depot has some of the best light bulbs and light fixtures, both indoor and outdoor, under one roof!! If you need new bulbs or fixtures, HD is the placet to go!!
                                                      by
                                                        • Recommended
                                                        Lousy veteran's discount
                                                        I was given a piece of paper which directed me to a website to get a veteran's discount. Other stores in my area just let me show my VA card.
                                                        by
                                                          Color Match
                                                          Lauren in paint has an excellent eye for color matching. She nailed it better than the machine. Highly recommend asking for Lauren. Friendly and willing to help♡
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 580 reviews

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