#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)465-3700
Tool & Truck Rental(509)465-3718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9116 N Newport Hwy
Spokane, WA 99218
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 690 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (690)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 690 reviews
I was over the phone
I was over the phone
by
  • Verified Purchase
  • Recommended
Amazing associates like Tom, Carmen, Scott, Debbie, Peter, Sam, Lonnie and Denise. The list goes...
Amazing associates like Tom, Carmen, Scott, Debbie, Peter, Sam, Lonnie and Denise. The list goes on and on.
by
  • Verified Purchase
  • Recommended
Fast, friendly and very efficient service for buying a shed with delivery service.
Fast, friendly and very efficient service for buying a shed with delivery service.
by
  • Verified Purchase
  • Recommended
Jay is the only reason I would come back to this store
Jay is the only reason I would come back to this store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I am 65 years old... I've shopped at home Depot for years...this store is the absolute worse stor...
I am 65 years old... I've shopped at home Depot for years...this store is the absolute worse store I've ever been to
by
    2 found this review helpful
    Do NOT buy your appliances from Fred's appliances buy them here! They have better customer servic...
    Do NOT buy your appliances from Fred's appliances buy them here! They have better customer service, better employees, better warranty, and selection!
    by
    • Verified Purchase
    • Recommended
    Love the store but don't care for the postage stamp sized parking lot.
    Love the store but don't care for the postage stamp sized parking lot.
    by
    • Verified Purchase
    • Recommended
    The employees were very helpful and eager to help us. They shared information with us to make our...
    The employees were very helpful and eager to help us. They shared information with us to make our job easier and so we could do it correctly. Very clean store. Happy employees
    by
    • Verified Purchase
    • Recommended
    WHAT A GREAT STORE!!!!
    WHAT A GREAT STORE!!!!
    by
    • Verified Purchase
    • Recommended
    this home depot has the best plants, & w always find our particular bark we need here could no b...
    this home depot has the best plants, & w always find our particular bark we need here could no be any happie
    by
    • Verified Purchase
    • Recommended
    Best place for "do it yourself" shoppers to go. Staff advises how to do projects and helps you wi...
    Best place for "do it yourself" shoppers to go. Staff advises how to do projects and helps you with purchase.
    by
    • Verified Purchase
    • Recommended
    PAM is one of my favorite homedepot employees there! She is so kind, caring and sweet! All the em...
    PAM is one of my favorite homedepot employees there! She is so kind, caring and sweet! All the employees are great that I've met but she is by far my favorites! I hope to see her again my next trip there! THANKS PAM! I'd say employees of the month!
    by
    • Verified Purchase
    • Recommended
    Employees were pleasant and helpful.
    Employees were pleasant and helpful.
    by
    • Verified Purchase
    • Recommended
    This store will not honor their advertised Military Veteran 10% discount.
    This store will not honor their advertised Military Veteran 10% discount.
    by
    • Verified Purchase
    1 found this review helpful
    EXCELLENT SERVICE!!!
    EXCELLENT SERVICE!!!
    by
    • Verified Purchase
    • Recommended
    Horrible customer service from multiple associates in the store.
    Horrible customer service from multiple associates in the store.
    by
    • Verified Purchase
    2 found this review helpful
    Generally, a clean and well stocked store. I shop there on a regular basis and am quite happy wi...
    Generally, a clean and well stocked store. I shop there on a regular basis and am quite happy with the results.
    by
    • Verified Purchase
    • Recommended
    This store is a disgrace to HomeDepot. No employees to be found. They argue with customers. Need ...
    This store is a disgrace to HomeDepot. No employees to be found. They argue with customers. Need to fire all except cashiers and start over with an all women crew. At least they will be there for you. Benny
    by
    • Verified Purchase
    3 found this review helpful
    Employees at this store are always friendly helpful and knowledgeable in their departments compa...
    Employees at this store are always friendly helpful and knowledgeable in their departments compared to Lows who oftentimes make you feel they just do the minimal to get by.
    by
    • Verified Purchase
    • Recommended
    This is a good clean store. I was there on a weekend, when people were out getting gardening supp...
    This is a good clean store. I was there on a weekend, when people were out getting gardening supplies and supplies for their personal projects. The employees were available to answer questions and the lines were not as long as you would think they would be on a busy weekend.
    by
    • Verified Purchase
    • Recommended
    Everyone we came across was helpful. They asked how we were doing and when we had questions every...
    Everyone we came across was helpful. They asked how we were doing and when we had questions everyone that we asked stopped to help. Even better they helped us understand things about flooring. We have never done a project like this before and it was great to get that kind of help!
    by
    • Verified Purchase
    • Recommended
    The employees at this store are very helpful. I was there on a very busy day and was pleased that...
    The employees at this store are very helpful. I was there on a very busy day and was pleased that employees took time to answer my questions.
    by
    • Verified Purchase
    • Recommended
    I was Greeted immediately and was helped find what i needed without asking and Pam the cashier go...
    I was Greeted immediately and was helped find what i needed without asking and Pam the cashier got me to get an account I would not of done so if Pam didn't bring up the idea. the store was very clean for that time of day and shelfs were full and well stocked. I would recommend this sore to anybody who wants a great experience!
    by
    • Verified Purchase
    • Recommended
    Unfortunately, everytime I go to this store I am reminded why I don't like to shop here. It matte...
    Unfortunately, everytime I go to this store I am reminded why I don't like to shop here. It matters not the time of day, I encounter aisles closed for....? Some times they state it is for restocking and others it is for safety due to needing a forklift in the aisle, but there are times when aisles are closed and no one is around. Asking customers shopping in an aisle to leave because they need to close an aisle seems like a terrible service approach. I do not profess to know all the things you deal with, but there must be a better way.
    by
    • Verified Purchase
    3 found this review helpful
    Don’t bother using Home Depot for delivery. They won’t have in stock what you ordered that they s...
    Don’t bother using Home Depot for delivery. They won’t have in stock what you ordered that they said was in stock. Then they will cancel those items plus others that they said they wouldn’t as wel.
    by
    • Verified Purchase
    Poor customer service.
    Poor customer service.
    by
    • Verified Purchase
    2 found this review helpful
    Home Depot hires unexperienced workers that are promoted to department manager within 2 months. T...
    Home Depot hires unexperienced workers that are promoted to department manager within 2 months. They are unknowledgeable and will ruin your home remodel experience. They have dropped the ball in EVERY area of our project because they have no idea what they are talking about!! Cabinets delivered wrong, cabinets installed wrong, quartz countertops I was lied to about, flooring they refuse to install but won't give me my money back for 10 weeks, appliances that were ordered but not processed so they had to be reordered 2 months later at twice the cost. The North Spokane Home Depot is a joke. Please don't shop there!
    by
    • Verified Purchase
    Shop at the North division Home Depot all the time and I’ve never had a bad experience there yet ...
    Shop at the North division Home Depot all the time and I’ve never had a bad experience there yet always have ample quantities of whatever I seem to be looking for.
    by
    • Verified Purchase
    • Recommended
    in and out with what i needed quickly
    in and out with what i needed quickly
    by
    • Verified Purchase
    • Recommended
    Great selection, knowledgeable employees who are easily accessible and helpful. The store is c...
    Great selection, knowledgeable employees who are easily accessible and helpful. The store is clean and bright. Their web site is very user friendly and accurate.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 690 reviews

    Nearby Stores

    5617 E Sprague Ave

    Spokane Valley, WA 99212

    6.78 mi

    Tool & Truck Rental

    (509)532-7406

    Pro Service Desk

    (509)532-7405

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    21701 E Country Vista Drive

    Liberty Lake, WA 99019

    14.56 mi

    Tool & Truck Rental

    (509)944-9608

    Pro Service Desk

    (509)944-9602

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    220 W Kathleen Ave

    Coeur D Alene, ID 83815

    28.85 mi

    Pro Service Desk

    (208)665-5404

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm